Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(487 Reviews)
Rating breakdown 487 reviews
5 Stars
319
4 Stars
122
3 Stars
18
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
Just About Perfect
on June 17, 2026
Posted by: grapemomma
[This review was collected as part of a promotion.] We love everything about it but are somewhat disappointed about how slow the ice maker is. It's looks amazing and we are very happy with our purchase. We kept our countertop ice maker for now and hopefully the ice production will pick up.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 18, 2026
Hi there. Thank you for your feedback! We’re glad to hear you’re enjoying your Frigidaire refrigerator’s design and features. We appreciate your comments about the ice maker performance and will share your feedback with our team for future improvements.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Fridge!
on June 16, 2026
Posted by: LCB11
[This review was collected as part of a promotion.] I have had my new Frigidaire for a couple weeks. Love how I have extra room in my refrigerator part since it has the ice maker in the freezer area. Water dispenser is also handy and hidden inside the door but easy to use.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 23, 2026
Hi there, thank you for sharing your feedback, and we’re glad to hear you’re enjoying your new Frigidaire refrigerator, especially the added interior space from the in-freezer ice maker and the convenience of the hidden yet easy-to-use water dispenser.
For further assistance, please connect with live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
For further assistance, please connect with live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 23cu Professional Refrigerator
on June 12, 2026
Posted by: JT husky
[This review was collected as part of a promotion.] Fabulous refrigerator with tons of room! Besides being attractive, everything about it is great! Changing filters is easy Overall, the seals on for the interior drawers and exterior drawers are much better than my previous brand. Highly recommended!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 15, 2026
Hi there,
Thank you for sharing your feedback. We’re glad to hear you’re enjoying the refrigerator’s spacious design, attractive look, and overall performance, and that you find the filter changes easy and the drawer seals improved compared to your previous brand. We appreciate your recommendation and support.
For any future assistance, please contact our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear you’re enjoying the refrigerator’s spacious design, attractive look, and overall performance, and that you find the filter changes easy and the drawer seals improved compared to your previous brand. We appreciate your recommendation and support.
For any future assistance, please contact our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Ok for the price
on June 11, 2026
Posted by: Imakira
[This review was collected as part of a promotion.] The refrig meets my needs but I can use some support
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 15, 2026
Hi, Imakira! Thank you for sharing your feedback on your Frigidaire refrigerator. We’re glad to hear it’s meeting your needs and providing good value. We also appreciate you letting us know that you could use some support, and we’d be happy to assist with any questions or concerns you may have.
Please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
Please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fridge
on June 8, 2026
Posted by: Benelli o
[This review was collected as part of a promotion.] Works great
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 9, 2026
Hi there,
Thank you for sharing your feedback. We’re glad to hear your refrigerator is working great and meeting your expectations.
If you need any assistance, you can reach our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear your refrigerator is working great and meeting your expectations.
If you need any assistance, you can reach our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 5, 2026
Posted by: Jackncb
[This review was collected as part of a promotion.] Nice-looking appliance with a fine icemaker in the freezer. We appreciate the countertop depth feature. It complements our kitchen nicely.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 8, 2026
Hi, Jackncb! Thank you for sharing your feedback! We're happy to hear you're enjoying your French door refrigerator and that the countertop-depth design and built-in ice maker are working well for your needs. It’s great to know it complements your kitchen nicely. We truly appreciate you choosing Frigidaire!
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team is always here to help. -Angel
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team is always here to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 2, 2026
Posted by: Leilani L
[This review was collected as part of a promotion.] Love my new fridge! My favorite features are the low placement & ease of changing the water filter as well as the placement of the water dispenser. The water dispenser actually has a plastic shelf beneath it so if there was a drip, it would be caught and not drip onto my wood flooring. There is plenty of on the door shelving for all of my condiments, leaving lots of fridge space for everything else.
There are two slim shelves at the bottom of each door, perfect for butter storage. Fridge is well lit and the two top shelves can be pushed back, out of the way, to make space for taller items such as wine bottles. The freezer is spacious and even has a designated slim area for pizza boxes! My only comment is that it does not come with a scoop for the ice but other than that it is a great looking, well planned out appliance.
There are two slim shelves at the bottom of each door, perfect for butter storage. Fridge is well lit and the two top shelves can be pushed back, out of the way, to make space for taller items such as wine bottles. The freezer is spacious and even has a designated slim area for pizza boxes! My only comment is that it does not come with a scoop for the ice but other than that it is a great looking, well planned out appliance.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 3, 2026
Hi there, thank you for sharing such a detailed review. We’re glad to hear you’re loving your new fridge and that the design features—like the easy-access water filter, well-placed dispenser with drip protection, flexible shelving, bright interior lighting, and thoughtfully organized freezer space—are all working well for your household needs. It’s great to know the layout is helping you maximize storage and keep things convenient day to day.
We also appreciate your note about the ice scoop and understand how small accessories like that can add to the overall convenience of the product.
We appreciate you taking the time to share your experience. For further assistance or support, please connect with us through Frigidaire.com or by calling 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
We also appreciate your note about the ice scoop and understand how small accessories like that can add to the overall convenience of the product.
We appreciate you taking the time to share your experience. For further assistance or support, please connect with us through Frigidaire.com or by calling 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love
on May 31, 2026
Posted by: jessicams43
[This review was collected as part of a promotion.] I love the look of this fridge. It’s new so I’m not sure how long it will last or what the issues will be. I chose this because my LG sucked and I constantly had problems with it. My other Frigidaire professional appliances that came with my newly built house 11 years ago, have been working well without any repairs! Spacious for a counter depth! Sleek,
Lean look.
Lean look.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 2, 2026
Hi, jessicams43! Thank you for taking the time to share your feedback! We are thrilled to hear that you love the sleek, modern appearance of your new Frigidaire Professional French Door Refrigerator and that its spacious counter-depth design is meeting your needs. It's especially encouraging to know that your other Frigidaire Professional appliances have provided over a decade of reliable performance without requiring repairs. We appreciate your trust in our brand and are delighted that your new refrigerator is making such a positive first impression. We hope it continues to provide the style, convenience, and dependable performance you've come to expect from Frigidaire for many years to come.
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you. -Angel
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com