Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
302
4 Stars
119
3 Stars
18
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
Beautiful, works well, lots of bells and whistles!
on April 19, 2026
Posted by: Lynne 71
[This review was collected as part of a promotion.] Only used x1 as we just installed it. I rated it 4 as it only came with 2 oven racks and did not come with a broiler pan.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 22, 2026
Hi there, thank you for sharing your experience! We’re glad to hear you’ve just gotten started with your new appliance, and we appreciate your feedback regarding the included racks and broiler pan. Your input is valuable as we continue to improve our products and better meet customer expectations.
If you have any questions about compatible accessories or need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
If you have any questions about compatible accessories or need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Space galore
on April 17, 2026
Posted by: Around the block
[This review was collected as part of a promotion.] I was hesitant to switch to counter depth, but this one is a game changer. Lots of easy access and the adjustable shelves customize it just for our needs. Great temperature control and the water dispenser is neat and tidy. No water flying in all directions. No spills. Icemaker produces nice small cubes and plenty of them. Quiet operation makes this refrigerator perfect.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 17, 2026
Hi, thank you so much for sharing your experience! We’re glad to hear the switch to a counter-depth refrigerator has been a game changer for you. It’s great that the adjustable shelves, temperature control, and water dispenser are all working so well for your needs. We’re especially happy to hear it’s quiet and keeping everything organized and convenient.
We truly appreciate your thoughtful feedback and your support! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We truly appreciate your thoughtful feedback and your support! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid
on April 15, 2026
Posted by: AWashington
[This review was collected as part of a promotion.] Beautiful and sleek. Tons of room in the fridge and the ice maker works well. Everything I was looking for in a modern unit!
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 16, 2026
Thank you for your 5-star review, AWashington! We’re so glad to hear you’re enjoying the sleek design, spacious interior, and reliable ice maker—sounds like it’s checking all the boxes for you.
We truly appreciate you taking the time to share your experience, and your support means a lot to our team.
If you ever need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
We truly appreciate you taking the time to share your experience, and your support means a lot to our team.
If you ever need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 14, 2026
Posted by: Best appliances ever 2451
[This review was collected as part of a promotion.] The best looking appliances I’ve ever bought
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 14, 2026
Dear Valued Customer!
Thank you for sharing your feedback on your Frigidaire Professional 23 Cu. Ft. Counter-Depth French Door Refrigerator (Model PRFG2383AF)!
We’re thrilled to hear that you consider it the best-looking appliance you’ve ever purchased. It’s wonderful to know the design and appearance made such a strong impression in your home.
We truly appreciate your support and we hope you continue to enjoy your refrigerator for years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire Professional 23 Cu. Ft. Counter-Depth French Door Refrigerator (Model PRFG2383AF)!
We’re thrilled to hear that you consider it the best-looking appliance you’ve ever purchased. It’s wonderful to know the design and appearance made such a strong impression in your home.
We truly appreciate your support and we hope you continue to enjoy your refrigerator for years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
great refrigerator
on April 10, 2026
Posted by: aabre
[This review was collected as part of a promotion.] This is a well built and designed appliance! Even being counter depth, it has so much space. I also love the organization options. The ice cubes are also the perfect shape. We are now looking at stoves.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 14, 2026
Hi there. Thank you for your thoughtful feedback! We’re glad to hear you’re enjoying the spacious design, smart organization options, and the ice cube shape. It’s great to know the counter-depth fit is working so well in your kitchen. We appreciate you choosing Frigidaire and are excited you’re considering our stoves next!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek and captivating look
on April 10, 2026
Posted by: Jona55
[This review was collected as part of a promotion.] This refrigerator says it all, its beautiful finish and unique handles brings out kitchen to life. Can we speak on the lighting. Wow, just amazing perfect color temperature and with the counter depth option my kitchen looks right.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 14, 2026
Hi there. Thank you for the wonderful feedback! We’re thrilled to hear the design, unique handles, and beautiful lighting have elevated your kitchen. It’s great to know the counter-depth fit is just right. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 8, 2026
Posted by: Gayle Strzelecki
[This review was collected as part of a promotion.] Love the sleek design. Like the inside water dispenser and the led lighting.
Response from frigidaire.comBy John, Online Outreach Specialist, April 9, 2026
Hi, Gayle Strzelecki. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 7, 2026
Posted by: Laryska
[This review was collected as part of a promotion.] We love this refrigerator. It is silent, looks great, has so much storage and we love the bottom pull out freezer!
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 9, 2026
Hi, Laryska! Thank you for the fantastic review! We’re so happy to hear how much you love your Frigidaire French door refrigerator. A quiet operation, stylish design, and plenty of storage space are exactly what we aim to deliver, and it’s great to know the bottom pull-out freezer is a favorite feature in your home!
If you ever need help or have questions, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday from 8:30 am to 8 pm EST. We’re here to support you every step of the way. –Angel
If you ever need help or have questions, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday from 8:30 am to 8 pm EST. We’re here to support you every step of the way. –Angel
Written by a customer while visiting frigidaire.com