Customer reviews from frigidaire.com
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(431 Reviews)
Rating breakdown 431 reviews
5 Stars
277
4 Stars
110
3 Stars
18
2 Stars
9
1 Star
17
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
on November 20, 2025
Posted by: Alli80
[This review was collected as part of a promotion.] Love this refrigerator! The counter-depth design gives my kitchen a sleek, built-in look, and the inside layout is super spacious and organized. It cools evenly, the lighting is bright, and the smudge-proof stainless steel stays looking clean. The internal water dispenser is convenient without taking up shelf space. Overall, a great fridge with a modern look and smooth everyday performance.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 24, 2025
Hi Alli! Thank you so much for sharing your feedback! We’re thrilled to hear that your refrigerator is providing a sleek, built-in look while keeping everything cool, organized, and easily accessible. It’s great to know that the lighting, smudge-proof finish, and internal water dispenser are adding convenience to your everyday use.
We’re delighted that your fridge is delivering smooth performance and a modern style for your kitchen! If you ever have questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re delighted that your fridge is delivering smooth performance and a modern style for your kitchen! If you ever have questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pleased so Far!
on November 21, 2025
Posted by: cara1234
[This review was collected as part of a promotion.] Love the convenience of the water inside the door and ice. Provides ample room. Like the temperature gauge for the one drawer. They were unable to connect the stainless steel cord, which they say would make a difference when installed.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 24, 2025
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the convenience of the water and ice features, as well as the ample storage space and temperature gauge on the drawer of your refrigerator. We always appreciate hearing which features are making a difference in your daily use.
Regarding the stainless-steel cord, we understand how important it is for your setup, and we’d be happy to help you connect it properly. For personalized assistance, please reach out to our team via Live Chat at Frigidaire.com
for immediate support, or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Our representatives are ready to guide you step by step to ensure everything is installed and functioning as it should.
Thank you again for choosing Frigidaire and for letting us know about your experience! - Maria
Regarding the stainless-steel cord, we understand how important it is for your setup, and we’d be happy to help you connect it properly. For personalized assistance, please reach out to our team via Live Chat at Frigidaire.com
for immediate support, or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Our representatives are ready to guide you step by step to ensure everything is installed and functioning as it should.
Thank you again for choosing Frigidaire and for letting us know about your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
2
Love our new Frigidaire
on November 28, 2025
Posted by: CharleysMom
[This review was collected as part of a promotion.] We had a hard time deciding between a standard depth or counter depth refrigerator. We went with the counter depth and are so happy we did! There is a lot of space in the door bins and love the 2 adjustable shelves in the main compartment. The water dispenser is convenient and the ice maker in the freezer does a great job.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 1, 2025
Hi there. Thank you for sharing your experience with your new counter-depth refrigerator! We’re thrilled to hear that it’s meeting your needs and that you’re enjoying the spacious door bins, adjustable shelves, and convenient water and ice dispensers.
Your satisfaction is very important to us, and we appreciate your feedback. We hope your new refrigerator continues to make life easier and more enjoyable for you and your household.
If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Your satisfaction is very important to us, and we appreciate your feedback. We hope your new refrigerator continues to make life easier and more enjoyable for you and your household.
If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on November 30, 2025
Posted by: LAO63
[This review was collected as part of a promotion.] Just got a new Frigidaire fridge delivered a week ago! It’s coupon tee depth which is new for us (we’ve always had a standard) but we are loving it. The water is in the door when you open the fridge and we’re enjoying that also. I thought we might miss it in the front of the fridge but so far NO!
I think it was a perfect buy for us!
I think it was a perfect buy for us!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 1, 2025
Posted by: 5911
[This review was collected as part of a promotion.] Well designed and quiet.
Response from frigidaire.comBy Rox, Online Outreach Specialist, December 3, 2025
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire refrigerator is well designed and operates quietly. If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic Fridge!
on December 1, 2025
Posted by: Carver907
[This review was collected as part of a promotion.] Very spacious for a counter depth and everything about it feels high quality. I find it odd it doesn't relay fridge and freezer temperatures in real time but that would be my only gripe. The in-door water dispenser and door shelf space are top notch.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 2, 2025
Posted by: Karen105
[This review was collected as part of a promotion.] We love the Professional Frigidaire refrigerator. It seems sturdy in the inside and looks very sleek. We just ordered the Professional Gas stove to match it. We had Frigidaire Gallery appliances prior to these purchases and were very happy with those as well but we wanted to update our appliances.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 3, 2025
Hello Karen105!
Thank you for sharing your experience with your Frigidaire Professional 23 Cu. Ft. Counter-Depth French Door Refrigerator (model PRFG2383AF)! We’re delighted to hear that you love the sturdiness and sleek design of your new refrigerator. It’s wonderful that you’re continuing to trust Frigidaire as you update your kitchen, and we hope your new Professional Gas stove is the perfect complement. We truly appreciate your loyalty to Frigidaire and are thrilled to be part of your upgraded kitchen!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your experience with your Frigidaire Professional 23 Cu. Ft. Counter-Depth French Door Refrigerator (model PRFG2383AF)! We’re delighted to hear that you love the sturdiness and sleek design of your new refrigerator. It’s wonderful that you’re continuing to trust Frigidaire as you update your kitchen, and we hope your new Professional Gas stove is the perfect complement. We truly appreciate your loyalty to Frigidaire and are thrilled to be part of your upgraded kitchen!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on December 3, 2025
Posted by: JayMcD
[This review was collected as part of a promotion.] So happy with this refrigerator. Lots of great space and the quality of this refrigerator is amazing!
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 4, 2025
Hi, JayMcD! Thank you for taking the time to share your review! We’re delighted to know your French Door Refrigerator is exceeding expectations in both space and quality. We’re grateful to have you as a valued Frigidaire customer. Should you ever need support, don’t hesitate to contact us via Live Chat at frigidaire.com or by calling 1-800-374-4432 Monday–Friday, 8:30 AM–8 PM EST. We’re always here to help. – Angel
Written by a customer while visiting frigidaire.com