Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
2
Water line burts - three months old
on August 5, 2023
Posted by: One with water on floors
[This review was collected as part of a promotion.] The water line , actually there are four, sprung a leak inside the unit. Wood floors destroyed. Not the supply line coming from the wall, the valve inside the unit is suspect at best. Really bummed.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 7, 2023
Hello there. We're sorry you're having some issues with your appliance. We understand the expectation of having an appliance working in perfect condition. We know how important it is to your home, and we want to provide the best possible options we have to help. Please don't hesitate to contact us via Live Chat at Frigidaire.com or via phone at (800) 374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. and we'll be glad to assist.
[This review was collected as part of a promotion.] I like the products look. After my old limping fridge it’s so cool! I am cautious to open the freezer from the center but that seems a reasonable thing because who would make it to be opened from the edge. The location is why I use caution because it would be easier to open from the side.
Frigidaire - 23.3 Cu. Ft. French Door Counter-Depth Refrigerator
on July 31, 2023
Posted by: EJH2023
[This review was collected as part of a promotion.] Very pleased with our new fridge! It is surprisingly roomy inside and very quiet. The in door water dispenser is great and the filters are super accessible. I really like the no-fingerprint finish. So why only 4 stars? The ice maker is super slow. Our model has the maker in the freezer so I guess I expected it to make iice continuously. We’ve had the fridge for about a month and have never had a bin even a quarter full. We have checked all the lines and connections and our water supply is strong. So if I could wave a magic wand I would make that better. Other than that little thing it is a really great unit
[This review was collected as part of a promotion.] I am very happy with my new refrigerator. The one improvement I would suggest is to add separators in the freezer compartment to help organize and find contents there.
[This review was collected as part of a promotion.] Since we got this in June 2023 we have had two repair visits and it’s still not working. Another repair guys is coming next week. Fridge freezing food, ice maker not producing properly, condensation. I have had to throw away a lot of food. It’s beautiful but I’m so discouraged.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, July 17, 2023
Hello! We're sad to hear that your refrigerator didn't perform as expected. If you are experiencing frost or freezing issues, you want to ensure the door is closed completely and there are not any items preventing the door from closing. In the event these tips do not apply to your concerns, please give us a call at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and our experts will be happy to assist.
[This review was collected as part of a promotion.] Did a lot of research before landing on the Frigidaire 23 cubic ft French Door model. Strong history of quality and performance, coupled with Frigidaire reputation, within price range easily beat out other competitors models.