Customer reviews from frigidaire.com
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(431 Reviews)
Rating breakdown 431 reviews
5 Stars
277
4 Stars
110
3 Stars
18
2 Stars
9
1 Star
17
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
3
Replacement
on October 28, 2025
Posted by: Kim02
[This review was collected as part of a promotion.] I like the look of our refrigerator. This refrigerator is a replacement of our same refrigerator we bought in September of 2024. The compressor went bad. I'm truly hoping this one will last more than a year. For future business practices, can you start making appliances that have replaceable parts so the customer does not have to buy a new unit? Please become environmentally friendly with your products.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 29, 2025
Hi, Kim! Thank you for taking the time to share your experience and your thoughts with us. We’re sorry to hear that your previous refrigerator had a compressor issue so soon after purchase — we understand how frustrating that must have been. We truly hope this replacement unit provides the long-lasting performance you expect.
We also appreciate your suggestions regarding repairable parts and environmentally friendly designs. Feedback like yours is invaluable as we continue to evaluate ways to improve the sustainability, serviceability, and overall longevity of our products. Your voice helps guide future improvements.
If you experience any concerns with your new unit, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also appreciate your suggestions regarding repairable parts and environmentally friendly designs. Feedback like yours is invaluable as we continue to evaluate ways to improve the sustainability, serviceability, and overall longevity of our products. Your voice helps guide future improvements.
If you experience any concerns with your new unit, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
New fridge freezer
on October 29, 2025
Posted by: Sleek frigidaire
[This review was collected as part of a promotion.] Love the space, the lighting and clean look! Wish there was an option to control lock the side panel as it is easy to push those buttons.
Written by a customer while visiting frigidaire.com
Customer Rating
5
It’s beautiful and functional
on October 30, 2025
Posted by: TemiM
[This review was collected as part of a promotion.] Beautiful addition to my remodel. I love the flexible shelves.❤️
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 31, 2025
Posted by: Jcoolray
[This review was collected as part of a promotion.] Well laid out, efficient design.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, October 31, 2025
Good day! ,
Welcome to the Frigidaire/Electrolux family! Thank you for your 5-star review! We’re delighted to know you appreciate the well-laid-out and efficient design of your appliance. It’s great to hear it’s meeting your expectations, and we truly appreciate you choosing Frigidaire!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family! Thank you for your 5-star review! We’re delighted to know you appreciate the well-laid-out and efficient design of your appliance. It’s great to hear it’s meeting your expectations, and we truly appreciate you choosing Frigidaire!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful Class Fridge
on November 3, 2025
Posted by: JGill1
[This review was collected as part of a promotion.] I recommend to anyone looking for a classy countertop depth fridge. Sleek and non bulky, yet fits a lot inside!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Mostly positive with a few negatives
on November 7, 2025
Posted by: Nini29
[This review was collected as part of a promotion.] Well lit interior, nice finish and design for our space, conveniently located water dispenser inside refrigerator, thoughtful storage spacing both frig and freezer. Lower Pull out drawer in frig does not pull out far enough to access items in the back of the drawer . It can be tilted and pulled out more but not smoothly. Ice turnoff in a very awkward spot should you want or need to turn it off…have to get down on knees and bend over to access.
Response from frigidaire.comBy Rox, Online Outreach Specialist, November 10, 2025
Hello, Nini29! Thank you for sharing your detailed feedback! We’re glad to hear that you’re enjoying the well-lit interior, sleek design, convenient water dispenser, and thoughtful storage. We also appreciate you letting us know about the lower drawer accessibility and ice turn-off location — your insights help us improve our designs.
If you’d like assistance or tips for making the drawer and ice features easier to use, please connect with us via Live Chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can.
- Rox.
If you’d like assistance or tips for making the drawer and ice features easier to use, please connect with us via Live Chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can.
- Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Refridgerater Choice
on November 10, 2025
Posted by: Scott AL
[This review was collected as part of a promotion.] I love my Frigidaire Professional refrigerator. It's spacious, beautiful and counter depth fits seamlessly in my kitchen. My favorite feature is the water dispenser inside the refrigerator door, which makes for less mess and ease of use.
I'm very happy with this product and highly recommend it.
I'm very happy with this product and highly recommend it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!!!
on November 18, 2025
Posted by: Micha1845
[This review was collected as part of a promotion.] I absolutely love my new fridge. I got the counter depth and I was worried I wouldn’t have enough room but due to the design it feels bigger than my old regular sized fridge.
The stainless never gets dirty or finger printed up. It truly is a fabulous product.
The stainless never gets dirty or finger printed up. It truly is a fabulous product.
Written by a customer while visiting frigidaire.com