Customer reviews from frigidaire.com
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(401 Reviews)
Rating breakdown 401 reviews
5 Stars
254
4 Stars
105
3 Stars
16
2 Stars
9
1 Star
17
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
on October 31, 2025
Posted by: Jcoolray
[This review was collected as part of a promotion.] Well laid out, efficient design.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, October 31, 2025
Good day! ,
Welcome to the Frigidaire/Electrolux family! Thank you for your 5-star review! We’re delighted to know you appreciate the well-laid-out and efficient design of your appliance. It’s great to hear it’s meeting your expectations, and we truly appreciate you choosing Frigidaire!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family! Thank you for your 5-star review! We’re delighted to know you appreciate the well-laid-out and efficient design of your appliance. It’s great to hear it’s meeting your expectations, and we truly appreciate you choosing Frigidaire!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful Class Fridge
on November 3, 2025
Posted by: JGill1
[This review was collected as part of a promotion.] I recommend to anyone looking for a classy countertop depth fridge. Sleek and non bulky, yet fits a lot inside!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Mostly positive with a few negatives
on November 7, 2025
Posted by: Nini29
[This review was collected as part of a promotion.] Well lit interior, nice finish and design for our space, conveniently located water dispenser inside refrigerator, thoughtful storage spacing both frig and freezer. Lower Pull out drawer in frig does not pull out far enough to access items in the back of the drawer . It can be tilted and pulled out more but not smoothly. Ice turnoff in a very awkward spot should you want or need to turn it off…have to get down on knees and bend over to access.
Response from frigidaire.comBy Rox, Online Outreach Specialist, November 10, 2025
Hello, Nini29! Thank you for sharing your detailed feedback! We’re glad to hear that you’re enjoying the well-lit interior, sleek design, convenient water dispenser, and thoughtful storage. We also appreciate you letting us know about the lower drawer accessibility and ice turn-off location — your insights help us improve our designs.
If you’d like assistance or tips for making the drawer and ice features easier to use, please connect with us via Live Chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can.
- Rox.
If you’d like assistance or tips for making the drawer and ice features easier to use, please connect with us via Live Chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can.
- Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Refridgerater Choice
on November 10, 2025
Posted by: Scott AL
[This review was collected as part of a promotion.] I love my Frigidaire Professional refrigerator. It's spacious, beautiful and counter depth fits seamlessly in my kitchen. My favorite feature is the water dispenser inside the refrigerator door, which makes for less mess and ease of use.
I'm very happy with this product and highly recommend it.
I'm very happy with this product and highly recommend it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!!!
on November 18, 2025
Posted by: Micha1845
[This review was collected as part of a promotion.] I absolutely love my new fridge. I got the counter depth and I was worried I wouldn’t have enough room but due to the design it feels bigger than my old regular sized fridge.
The stainless never gets dirty or finger printed up. It truly is a fabulous product.
The stainless never gets dirty or finger printed up. It truly is a fabulous product.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 20, 2025
Posted by: Alli80
[This review was collected as part of a promotion.] Love this refrigerator! The counter-depth design gives my kitchen a sleek, built-in look, and the inside layout is super spacious and organized. It cools evenly, the lighting is bright, and the smudge-proof stainless steel stays looking clean. The internal water dispenser is convenient without taking up shelf space. Overall, a great fridge with a modern look and smooth everyday performance.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 24, 2025
Hi Alli! Thank you so much for sharing your feedback! We’re thrilled to hear that your refrigerator is providing a sleek, built-in look while keeping everything cool, organized, and easily accessible. It’s great to know that the lighting, smudge-proof finish, and internal water dispenser are adding convenience to your everyday use.
We’re delighted that your fridge is delivering smooth performance and a modern style for your kitchen! If you ever have questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re delighted that your fridge is delivering smooth performance and a modern style for your kitchen! If you ever have questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pleased so Far!
on November 21, 2025
Posted by: cara1234
[This review was collected as part of a promotion.] Love the convenience of the water inside the door and ice. Provides ample room. Like the temperature gauge for the one drawer. They were unable to connect the stainless steel cord, which they say would make a difference when installed.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 24, 2025
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the convenience of the water and ice features, as well as the ample storage space and temperature gauge on the drawer of your refrigerator. We always appreciate hearing which features are making a difference in your daily use.
Regarding the stainless-steel cord, we understand how important it is for your setup, and we’d be happy to help you connect it properly. For personalized assistance, please reach out to our team via Live Chat at Frigidaire.com
for immediate support, or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Our representatives are ready to guide you step by step to ensure everything is installed and functioning as it should.
Thank you again for choosing Frigidaire and for letting us know about your experience! - Maria
Regarding the stainless-steel cord, we understand how important it is for your setup, and we’d be happy to help you connect it properly. For personalized assistance, please reach out to our team via Live Chat at Frigidaire.com
for immediate support, or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Our representatives are ready to guide you step by step to ensure everything is installed and functioning as it should.
Thank you again for choosing Frigidaire and for letting us know about your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
2
Love our new Frigidaire
on November 28, 2025
Posted by: CharleysMom
[This review was collected as part of a promotion.] We had a hard time deciding between a standard depth or counter depth refrigerator. We went with the counter depth and are so happy we did! There is a lot of space in the door bins and love the 2 adjustable shelves in the main compartment. The water dispenser is convenient and the ice maker in the freezer does a great job.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 1, 2025
Hi there. Thank you for sharing your experience with your new counter-depth refrigerator! We’re thrilled to hear that it’s meeting your needs and that you’re enjoying the spacious door bins, adjustable shelves, and convenient water and ice dispensers.
Your satisfaction is very important to us, and we appreciate your feedback. We hope your new refrigerator continues to make life easier and more enjoyable for you and your household.
If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Your satisfaction is very important to us, and we appreciate your feedback. We hope your new refrigerator continues to make life easier and more enjoyable for you and your household.
If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com