Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(468 Reviews)
Rating breakdown 468 reviews
5 Stars
303
4 Stars
119
3 Stars
18
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
on July 22, 2023
Posted by: LMcE
[This review was collected as part of a promotion.] I am very happy with my new refrigerator. The one improvement I would suggest is to add separators in the freezer compartment to help organize and find contents there.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Beautiful but fridge is freezing all my food
on July 15, 2023
Posted by: Ryecooke
[This review was collected as part of a promotion.] Since we got this in June 2023 we have had two repair visits and it’s still not working. Another repair guys is coming next week. Fridge freezing food, ice maker not producing properly, condensation. I have had to throw away a lot of food. It’s beautiful but I’m so discouraged.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, July 17, 2023
Hello! We're sad to hear that your refrigerator didn't perform as expected. If you are experiencing frost or freezing issues, you want to ensure the door is closed completely and there are not any items preventing the door from closing. In the event these tips do not apply to your concerns, please give us a call at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and our experts will be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator choice
on July 13, 2023
Posted by: MB3SC
[This review was collected as part of a promotion.] Did a lot of research before landing on the Frigidaire 23 cubic ft French Door model. Strong history of quality and performance, coupled with Frigidaire reputation, within price range easily beat out other competitors models.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Our Refrigerator!
on July 10, 2023
Posted by: Baffled938
[This review was collected as part of a promotion.] We Love It!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 8, 2023
Posted by: mike www
[This review was collected as part of a promotion.] Working grate love all fetchers,
Written by a customer while visiting frigidaire.com
Customer Rating
1
noisy compared to any other refrigerator I have owned
on July 5, 2023
Posted by: Jenni5
I have owned 8 homes and this is the noisiest refrigerator I have ever owned. I purchased it as it matched the other appliances the builder installed in our new construction home. I'm very disappointed for the premium price I paid for this Frigidaire Professional refrigerator.
Response from frigidaire.comBy Christi, Online Outreach Specialist, July 6, 2023
Thank you so much for taking the time to leave us feedback, Valued customer. We're sorry to hear that you feel this way and would love to know more about what it is that you dislike about the appliance. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you.High-efficiency refrigerators may introduce unfamiliar sounds. These sounds normally indicate that the refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable.You will see the normal operating sound on page 22 of the Complete Owner's Guide manual for noise issues. If this does not resolve the issue, please contact us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Counter-Depth Frigidaire French Door
on June 30, 2023
Posted by: BillM
[This review was collected as part of a promotion.] The fit was perfect and amazingly, it has 2.3 cubic feet more than my old same-sized refrigerator. There is extra room at the top but I don't mind the gap since air will circulate to above and to the back which is helpful. The best part is the sheen and smudge-proof stainless steel. I also like the interior lighting. The tricky parts I haven't figure out yet are the adjustable shelves where I can't get the left side flush with the right, the internal water dispensed is not cold yet and I haven't figured out the purpose of the the little mini shelves on either door.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 20, 2023
Posted by: Peachyme
[This review was collected as part of a promotion.] This is a great fridge icemaker and water dispenser work great and don't take up space in the refrigerator door. Even with counter depth there is plenty of organized space.
Written by a customer while visiting frigidaire.com