Customer reviews from frigidaire.com
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(431 Reviews)
Rating breakdown 431 reviews
5 Stars
277
4 Stars
110
3 Stars
18
2 Stars
9
1 Star
17
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
Stellar appliance
on September 24, 2025
Posted by: LPez
[This review was collected as part of a promotion.] Minus the weird condensation issue I have at the bottom of the right door, I’m very pleased with the design and functional of this fridge. It’s very spacious, has lots of shelves and the water dispenser location was designed very well. Easy access and function.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 25, 2025
Thank you for taking the time to share your detailed feedback with us! We’re so glad to hear that you’re enjoying the overall design and functionality of your refrigerator, especially the spacious layout, shelving options, and the convenience of the water dispenser. It’s wonderful to know that these features are making your daily routine easier. At the same time, we’re sorry to hear about the condensation issue you’ve noticed at the bottom of the right door. That’s certainly not something we want you to experience, and we’d like the opportunity to look into this further for you. Our customer care team would be happy to review your refrigerator model, provide troubleshooting steps, and assist with service options if needed. For further assistance, please reach out to us through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
3
Has had some odd issues
on September 29, 2025
Posted by: Kat213231
[This review was collected as part of a promotion.] We love the new refrigerator...when it's working! Since getting it four months ago, we've had to replace it once (for an error code upon arrival) and have it repaired a second time for failing to cool down. So we've had to throw out a lot of food and spend a lot more time troubleshooting than we thought we would have to on a brand new fridge. We're crossing our fingers that this time the issues have been resolved!
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 30, 2025
Thank you so much for sharing your experience with your new Frigidaire refrigerator, Kat213231! I’m truly sorry to hear about the challenges you’ve faced. Having to replace your fridge once and then repair it again, along with the food loss and time spent troubleshooting, is definitely frustrating. That’s certainly not the seamless experience we want for our customers, especially with a brand-new appliance. We appreciate your patience and hope that this latest repair has resolved the issue for good. If you continue to notice any problems or have any questions, please don’t hesitate to reach out to us. We’re here to help and want to make sure your fridge is working perfectly for you. For any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. Our hours are Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you again for your understanding, and we hope you have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks Good
on September 29, 2025
Posted by: SalJS
[This review was collected as part of a promotion.] Easily Adjustable Shelving & the Stainless steel looks good in my space.
Ice can be produced a bit faster though, but will try to troubleshoot.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 30, 2025
Thank you for sharing your feedback with us! We’re happy to hear that you’re enjoying the adjustable shelving in your refrigerator and that the stainless-steel finish looks great in your space. It’s always wonderful to know when both design and functionality meet our customers’ needs. We also appreciate your note about the ice production speed. While it sounds like you may already be planning to troubleshoot, we’d be glad to help ensure everything is working as it should. If you’d like additional guidance or assistance, our Customer Care team is here to support you. You can connect with us through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 30, 2025
Posted by: Marymack
[This review was collected as part of a promotion.] Love, love love my new refrigerator
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 30, 2025
We love hearing that—thank you so much! It’s awesome to know you’re loving your new refrigerator. If you have any questions down the road, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards
-Christian
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it so far!
on October 1, 2025
Posted by: TFogg
[This review was collected as part of a promotion.] I didn't realize how badly I needed a new fridge until I got this one! It is so nice, so much room, and keeps everything at the right temperature. I love the ice machine and basically all the simple things that a fridge does.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice fridge
on October 17, 2025
Posted by: Donut65
[This review was collected as part of a promotion.] I love the sleek look of the Frigidaire French Door fridge but it also works great, nice features! The water dispenser is inside the door & very easy to use. The deli drawer is very convenient & all drawers are clear, so easy to see inside. The shelves were very easy to adjust. I like the pull out freezer drawer. My adult niece says the shape of the ice cubes are cool. Haha! They’re smaller than the cubes of my old fridge…they’re small squares. I just use more, no big deal.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 20, 2025
It’s so great to hear how much you’re enjoying your Frigidaire French Door fridge! The sleek design combined with the functional features really sounds like a winner for you. I love that the water dispenser is so easy to use and that the clear drawers make organizing a breeze. It’s also fun that your niece is a fan of the ice cubes — they do have a unique shape, don’t they? Small squares definitely have their charm, even if it means using a few more. If you ever need tips or have any other thoughts to share, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Counter-Depth Fridge
on October 19, 2025
Posted by: The other Brandon
[This review was collected as part of a promotion.] I really enjoy that I still get filtered water and an ice maker but it takes up such a small amount of space in the fridge and freezer. Has a good amount of storage in the fridge, but the freezer feels quite small. Would recommend a chest freezer to supplement the space.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Fridge
on October 24, 2025
Posted by: MJONF
[This review was collected as part of a promotion.] This is the most quiet fridge we've ever had. It has plenty of room, and is organized well with many options for tall bottles etc. The internal water water dispenser is discreet and the ice cubes are perfect.
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 27, 2025
We’re delighted to hear that your refrigerator is exceeding your expectations! It’s wonderful to know it’s quiet, spacious, and well-organized, with a discreet water dispenser and perfectly sized ice cubes. Thank you for sharing your positive experience.
If you have any questions or need assistance in the future, you can reach out to us by Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. - Reed
If you have any questions or need assistance in the future, you can reach out to us by Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com