Customer reviews from frigidaire.com
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(431 Reviews)
Rating breakdown 431 reviews
5 Stars
277
4 Stars
110
3 Stars
18
2 Stars
9
1 Star
17
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Our new Frigidaire Professional Refrigerator
on September 1, 2025
Posted by: Coffeman
[This review was collected as part of a promotion.] We very much love our new Frigidaire Professional counter depth refrigerator. We were a little concerned about have the freezer pullout drawer after have a side by side frig for decades but now actually like it better. I like the beefy handles as well.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 3, 2025
Posted by: Vickimb
[This review was collected as part of a promotion.] The refrigerator is sleek in design, spacious inside, and quiet. My only concern is that the ice maker is very slow. I may have to supplement with additional ice cube trays.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Nice Look, But Alarm Goes Off at Random
on September 7, 2025
Posted by: WILCO94
[This review was collected as part of a promotion.] Like the look, so far internal ice maker and internal water dispenser works much better than our previous model ( which had external ice/water dispenser). Like the storage space and layout. DO NOT like that the alarm goes off at RANDOM, but there are no alerts to clear. It’s really annoying. Only way to stop, that we’ve found, is to unplug the fridge and wait a minute. NOT a solution for a unit that’s in a cabinet. We’ve had it two weeks and had to unplug three times. The repair tech from the retailer is coming next week. Hope they can fix it! Otherwise we’ll be returning it and getting a Kitchen Aid, or something that won’t beep!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 9, 2025
Thank you for your thoughtful review—we’re glad to hear you’re enjoying the layout, storage, and internal dispenser design of your new refrigerator! That said, we’re sorry to hear about the random alarm issue. We completely understand how frustrating and disruptive that can be—especially for a brand-new appliance. I can see that your concern is being assisted by your retailer, we hope that the issue will be resolved as soon as possible. Moving forward, if in any case that you will need additional assistance we are also here to help, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire professional fridge
on September 7, 2025
Posted by: Rolls33
[This review was collected as part of a promotion.] Just what we wanted to complete our Professional looking kitchen. Not only looks good but functions well. We are very satisfied.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 9, 2025
Thank you for sharing your experience, Rolls33! We’re delighted to hear that your Frigidaire refrigerator perfectly complements your professional-looking kitchen and that it’s functioning well. Your satisfaction means a lot to us, and we hope it continues to serve you reliably for years to come. If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replacement For LG
on September 7, 2025
Posted by: MelWff
[This review was collected as part of a promotion.] We replaced a 5 1/2 year old 27 Cu. Ft. LG with this. We discovered that nobody wants to work on LG refrigerators and the two service people we spoke to both mentioned Frigidaire being more reliable. The minor difference in capacity had no impact on our storage needs. We also like the sleeker exterior with the internal water and ice.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Mikesfridge
on September 16, 2025
Posted by: Mikesfridge
[This review was collected as part of a promotion.] Great fit in the kitchen. Stainless steel is virtually spotless!
Ice cubes plentiful and shaped the way ice should be!
Ice cubes plentiful and shaped the way ice should be!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 18, 2025
Thank you for your wonderful feedback! We’re delighted to hear that your 23 Cu. Ft. Counter-Depth French Door Refrigerator is a great fit for your kitchen and that you’re enjoying the spotless stainless steel finish and plentiful, perfectly shaped ice cubes. If you ever need assistance or have any questions, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Storage
on September 18, 2025
Posted by: BiscottiGirl
[This review was collected as part of a promotion.] The refrigerator is a sleek design and has ample storage space. My only complaints or concerns are that the water on the door function will have some additional drainage while I am filling a cup and the freezer drawer occasionally will have water (possibly condensation) accumulate on the door and freeze into icicles. There may be a leak in the door gasket seal. The water filter is also difficult to remove for replacement. I recommend only using the Frigidaire brand due to the off brands not fitting as well.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 22, 2025
Thank you for sharing your detailed insights! We’re glad to hear you appreciate the sleek design and ample storage space of your refrigerator. Your observations about the water dispenser drainage and the freezer drawer condensation are important and may point to issues like gasket sealing or drainage that could benefit from a closer look. We also appreciate your tip about sticking with Frigidaire brand water filters to ensure proper fit and function—it’s helpful advice for other owners. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very satisfied
on September 22, 2025
Posted by: AlanK61
[This review was collected as part of a promotion.] We have been very pleased with our new Fridge. Easy to set up and though its smaller than our previous unit we still have plenty of room. Ice cube maker works great and the in-door water dispenser is excellent.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 24, 2025
Hi, Alan! Thank you for sharing your experience with your new Frigidaire fridge! We’re so happy to hear that it’s been easy to set up and that, despite being smaller than your previous unit, it still provides plenty of room. It’s great to know the ice maker and in-door water dispenser are working perfectly for you as well! We appreciate your feedback and are thrilled that you’re enjoying your new appliance. If you ever need assistance or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com