Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(468 Reviews)
Rating breakdown 468 reviews
5 Stars
303
4 Stars
119
3 Stars
18
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Spacious and Classic
on January 28, 2024
Posted by: Caa77
[This review was collected as part of a promotion.] For a counter depth, this fridge is spacious with options to configure shelving based on your preferences. It’s sleek and minimal profile make for a timeless and classic look.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very pleased so far!
on January 25, 2024
Posted by: sgperkins
[This review was collected as part of a promotion.] So we have been using our new refrigerator a few weeks now and I am very happy. Specifically the tight door seal is great. Our old refrigerator doors always felt somewhat loose and if we lost power (even for thirty minutes) the inside temperature would climb to 50 degrees or more! (I add that it was a Samsung fridge less than 6 six years old that was in the house when we moved in.)
Also, I like the size and shape of the ice cubes and the amount of ice produced is more than sufficient for my husbans and myself and would likely be plenty for a family of 4 or 5.
Thirdly, it is simply beautiful to look at. The door handles look elegant.
Also, I like the size and shape of the ice cubes and the amount of ice produced is more than sufficient for my husbans and myself and would likely be plenty for a family of 4 or 5.
Thirdly, it is simply beautiful to look at. The door handles look elegant.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Refrigerator freezes items in crispier and over freezes items in freezer.
on January 19, 2024
Posted by: mphelan
[This review was collected as part of a promotion.] Veggies in crispier of refrigerator freezes, meat in pull out crispier of refrigerator freezes. Meat in freezer has crystals on the meat. Very disappointed with my new refrigerator.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 22, 2024
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Pro Series. Refrigerator
on January 18, 2024
Posted by: Snowbird892
[This review was collected as part of a promotion.] We love our new fridge. We replaced our previous Frigidaire Pro Series refrigerator. We have a Frigidaire Pro Series stove/oven and dishwasher. We've been so pleased with our Frigidaire appliances over the years, we knew which brand and series we wanted to update our refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
3
New Fridgidaire
on January 15, 2024
Posted by: CarliGirl
[This review was collected as part of a promotion.] Adjusting to a new refrigerator takes a bit of time. Where is the best place for the milk and how about leftovers...these and other are decisions that have to be made. The major negative is that the veggie, fruit and meat bins do not pull out as far as I would like. I have learned to "fish" for items in the back, and they do pull out because they do come out to clean them. I do like the ease of cleaning and how well it cools. I don't have frozen lettuce, as I have had with past appliances.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 17, 2024
We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
I prefer the Frigidaire
on January 15, 2024
Posted by: CleoD
[This review was collected as part of a promotion.] I have had quite a few refrigerators, at least one from each brand, in my years and Frigidaire has always risen to the top regarding reliability and longevity...which is why I own 3 of them today (Two refrigerators and one freezer currently). The most recent model had a small issue with the water dispenser nozzle dripping after a fill, but their warranty dept. is taking care of it. I would recommend, and will continue to buy, Frigidaire.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Refrigerator
on October 26, 2023
Posted by: DMLC
[This review was collected as part of a promotion.] I love my frig but the reason I didn’t give it a 5 star was because as delivered the lights inside didn’t work and I had to wait 6 weeks for a new one also door didn’t line up on 2nd one and it would slam shut and rub. Again they were right out here to check it out, lined the door up and ordered the part that was causing bang,now waiting for them to come and install.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Loud noises. Stopped working
on October 16, 2023
Posted by: Mistake luchase
[This review was collected as part of a promotion.] The fridge stopped working after 3 weeks of making loud noises
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 17, 2023
Hello there. We regret that your refrigerator has been giving you problems like this. We want this to be dealt with appropriately. We have made sure that one of our approved service providers has already coordinated this with us. Any problems you may have with your appliance will be taken care of. We value your patience, and if you need more assistance, don't hesitate to contact us via live chat at frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com