Customer reviews from frigidaire.com
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(384 Reviews)
Rating breakdown 384 reviews
5 Stars
243
4 Stars
100
3 Stars
16
2 Stars
8
1 Star
17
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Looks and works nicely
on August 9, 2025
Posted by: cscass
[This review was collected as part of a promotion.] Our new Frigidaire was delivered three days ago and is up and running. Looks great and cooling well. So far, so good. We are happy with our purchase.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 11, 2025
Thank you for sharing your feedback with us. We’re happy to hear your new refrigerator is running well, looks great, and that you’re pleased with your purchase.
Your input helps us improve, and we’ve shared your comments with our team. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Your input helps us improve, and we’ve shared your comments with our team. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 10, 2025
Posted by: Replaced 18 year old GE
[This review was collected as part of a promotion.] Very nice style, like the upper portion, feel the freezer part is not very roomy. Set at 37 degrees I’ve noticed some items in fridge stay frozen or freeze somewhat. Still trying to figure that out.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 12, 2025
Thank you for sharing your feedback, valued consumer—we’re glad to hear you’re enjoying the style and upper portion of your Frigidaire appliance. We understand your concern about the freezer space and the items in the refrigerator section freezing at 37°F. That’s certainly not what we intend, and we’d like to help troubleshoot. Sometimes airflow or item placement can impact internal temperatures, and we can guide you through some adjustments to improve performance. Please don’t hesitate to reach out to our customer care team—we’re here to make sure your appliance works perfectly for your needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
New kitchen
on August 13, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Sopped for new appliances and after months of research I stumbled across your brand.
Having a budget and expensive taste it took awhile. Read reviews of Frigidaire a brand I grew up with and could not be happier with my decision. Purchased professional series gas range, dishwasher and this refrigerator. I have had Viking, Wolf subzero in the past and the Frigidaire is hands down the best I have had in my kitchen. The quality and the design and the fact it’s American made.
I look forward to many years of use and have been telling all my friends about them.
Having a budget and expensive taste it took awhile. Read reviews of Frigidaire a brand I grew up with and could not be happier with my decision. Purchased professional series gas range, dishwasher and this refrigerator. I have had Viking, Wolf subzero in the past and the Frigidaire is hands down the best I have had in my kitchen. The quality and the design and the fact it’s American made.
I look forward to many years of use and have been telling all my friends about them.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 15, 2025
We’re thrilled to hear that you’re so happy with your Frigidaire appliances! It’s wonderful that the Professional Series gas range, dishwasher, and refrigerator are exceeding your expectations, especially compared to other high-end brands you’ve used. We’re glad the quality, design, and American-made craftsmanship are making a difference in your kitchen, and it’s great to hear you’re sharing your positive experience with friends. For any questions or support, we recommend visiting Frigidaire.com or calling their customer service at 1-800-374-4432, available Monday–Friday, 8 a.m.–8 p.m. ET, and Saturday, 9 a.m.–7 p.m. ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic
on August 19, 2025
Posted by: RbnH
[This review was collected as part of a promotion.] My new refrigerator is perfect, beautiful, and the inside is roomy and bright
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 21, 2025
We’re so happy to hear that your new refrigerator is perfect for you! It’s great to know that the spacious interior and bright lighting are making a difference. We’re glad it’s both beautiful and functional for your needs.
If you have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 20, 2025
Posted by: GH556
[This review was collected as part of a promotion.] We are very happy with this refrigerator!
Love the design!
Love the design!
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 22, 2025
Thank you for your wonderful feedback, GH556! We're thrilled to hear that you're very happy with your Frigidaire refrigerator and loving the design. If you ever need support or have any questions, we're here to help.
Feel free to reach out to us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Enjoy your new appliance! - Maico
Feel free to reach out to us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Enjoy your new appliance! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on August 21, 2025
Posted by: Dixonjrjr
[This review was collected as part of a promotion.] Very please with my new purchase!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful Appliances
on August 22, 2025
Posted by: GGucci
[This review was collected as part of a promotion.] We purchased a full set of stainless Frigidaire appliances and they are beautiful. I noticed right away that finger prints are easily removed.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 22, 2025
Thank you for sharing your feedback! We’re delighted to hear you’re enjoying your full set of stainless Frigidaire appliances and that their beautiful finish is easy to maintain. We hope they continue to serve you well for years to come. If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Design
on August 23, 2025
Posted by: Ish8
[This review was collected as part of a promotion.] We are loving our new fridge. The design on the inside makes it easy to organize and get to everything. They accidentally brought the one with the water on the outside first and that really took up a lot of room on the inside. Very happy with our purchase.
Written by a customer while visiting frigidaire.com