Customer reviews from frigidaire.com
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
242
4 Stars
100
3 Stars
16
2 Stars
7
1 Star
17
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
1
Loud noises. Stopped working
on October 16, 2023
Posted by: Mistake luchase
[This review was collected as part of a promotion.] The fridge stopped working after 3 weeks of making loud noises
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 17, 2023
Hello there. We regret that your refrigerator has been giving you problems like this. We want this to be dealt with appropriately. We have made sure that one of our approved service providers has already coordinated this with us. Any problems you may have with your appliance will be taken care of. We value your patience, and if you need more assistance, don't hesitate to contact us via live chat at frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and tons of storage space in fridge.
on February 15, 2024
Posted by: MAMom222
[This review was collected as part of a promotion.] We love this fridge. Not only does it look great, but it gives us so much more room in the fridge compared to our old side by side. The internal ice/water is so nice and makes the exterior sleeker and easy to keep clean.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 20, 2024
Posted by: Kjh1010
[This review was collected as part of a promotion.] We’ve had our refrigerator for two weeks. We love the available refrigerated space but are concerned about freezer space. The ice bin is larger than we need and takes up valuable space. Also, the rod along the front of the bin leaves about 1.5” space that is difficult to use. (Photo)
Written by a customer while visiting frigidaire.com
Customer Rating
1
Water Dispenser
on July 12, 2024
Posted by: TRohl
[This review was collected as part of a promotion.] Water dispenser stopped working less than a eeek after installed.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 15, 2024
Hello there! We're sorry to hear that this is what you've encountered with your appliance. We understand the need to have a perfect and in-good-condition appliance at home. We want you to know that we are here to help if a technician is needed to check your unit. Please don't hesitate to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Water dispenser leaks after use
on September 3, 2024
Posted by: Jake159
One month of owning and the water dispenser is dripping after use. The inside of my fridge is soaked. Two of my three Frigidaire professional appliances now are scheduled for service after a month of using. Frigidaire used to be such a reliable company. Very disappointed in my very expensive purchase and lack of response.
Response from frigidaire.comBy Christi, Online Outreach Specialist, September 4, 2024
Thank you for sharing your experience, and I sincerely apologize for the issues you’ve encountered with your Frigidaire appliances. I understand how disappointing it must be to face these problems, especially so soon after your purchase. This is not the ownership experience we would want for you, and we can understand your disappointment. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. While we were unable to locate any contact with us pertaining to your concerns, We would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or calling us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to speaking with you! - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Frig!
on October 9, 2024
Posted by: GBBC9507
[This review was collected as part of a promotion.] We have no complaints w/ our new refrigerator. Very spacious even as a counter depth model. Our previous refrigerator was a Frigidaire that we had for 17 years! It finally went out and we looked no further than Frigidaire.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful
on October 11, 2024
Posted by: GinD
[This review was collected as part of a promotion.] Love our gorgeous fridge. Husband and I both wanted the round handles and this one fit the bill. Love the smoked colored shelves and having the inside water dispenser has been so much better.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 23.3 Counter-Depth
on November 22, 2024
Posted by: potsa
[This review was collected as part of a promotion.] We love our new fridge, all the bells and whistles, although it is only a month old. We are buying one for the downstairs as well. The only downside is the "Professional Emblem" is on crooked.... lol
Written by a customer while visiting frigidaire.com