Customer reviews from frigidaire.com
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(418 Reviews)
Rating breakdown 418 reviews
5 Stars
266
4 Stars
109
3 Stars
17
2 Stars
9
1 Star
17
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
I absolutely love this refrigerator!
on April 2, 2025
Posted by: Mahony
[This review was collected as part of a promotion.] The counter-depth design gives my kitchen a sleek, built-in look without taking up too much space. The 23 cu. ft. capacity is perfect for my family's needs, offering plenty of storage while keeping everything organized.
The French door style makes accessing fresh food easy, and the adjustable shelves allow for flexible storage. I also appreciate the efficient cooling system, which keeps everything at the perfect temperature. The freezer drawer is spacious and well-designed, making it easy to find what I need.
Overall, this fridge is stylish, functional, and a great addition to any kitchen! Highly recommend
The French door style makes accessing fresh food easy, and the adjustable shelves allow for flexible storage. I also appreciate the efficient cooling system, which keeps everything at the perfect temperature. The freezer drawer is spacious and well-designed, making it easy to find what I need.
Overall, this fridge is stylish, functional, and a great addition to any kitchen! Highly recommend
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Purchase!
on April 28, 2025
Posted by: ECHW
[This review was collected as part of a promotion.] We love our 3 door Frigidaire refrigerator! We have more space in the fridge area since the ice maker is in the freezer area. With this ice maker we have much more ice! The water dispenser is inside the fridge and we like that it is close to the door, not further back in the fridge.
Overall this was a great purchase for us.
Ellen & Ralph Whitley
Mount Holly, NC
Overall this was a great purchase for us.
Ellen & Ralph Whitley
Mount Holly, NC
Written by a customer while visiting frigidaire.com
Customer Rating
1
Freezes in everything
on September 7, 2025
Posted by: Jaxsap
The worst refrigerator ever. I would give zero stars if I could. Redid my kitchen in June 2023. I purchased all new Frigidaire Professional appliances. This refrigerator is not very deep. Which I knew when I purchased it, being its counter depth. What I didn’t know is that it will freeze anything that is pushed to the back of the fridge. Yes, I’ve adjusted the temperature but any higher and the fridge will defeat the purpose of keeping things cold. The only remedy is to pull everything 6” off the back wall. Which only takes away from the short depth it starts with. I always held Frigidaire in high regard, but I will never purchase another appliance again after this nightmare. The amount of food I had to throw away is ridiculous.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 9, 2025
We're very sorry to hear about your experience with the Frigidaire Professional refrigerator, and we truly appreciate you taking the time to share your feedback. We understand how frustrating it must be to invest in a full kitchen upgrade, only to be disappointed by one of the core appliances—especially when it results in food loss and daily inconvenience. We recognize your concern about items freezing when placed near the back of the fridge. While this can sometimes happen due to how cold air circulates inside counter-depth units, it should not compromise the usability of your refrigerator. You've already tried adjusting the temperature, and we understand how that can be a balancing act—especially when space is already limited. We truly regret that this experience has caused you to lose trust in our brand, especially after choosing a full suite of Frigidaire Professional appliances. We value your loyalty and would appreciate the opportunity to help resolve this issue if possible. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek and spacious design with many modern features!
on August 31, 2022
Posted by: Steve KR
[This review was collected as part of a promotion.] This fridge replaced a 2-door we had and so far we have thoroughly enjoyed it and like how it looks. Considering both appliances were the same size, this seems to offer much more useable space, and customizable space. Really like the features such as ethylene filters for produce drawers. The water dispenser on the inside door is interesting and gives a clean look, but I was concerned it would let out cold air trying to get water. Fortunately it dispenses fast enough to not be an issue. Also think the ice maker is great and manages to make individual cubes that don't all stick together (see pictures). Overall, it's been what we expected and more from a premium unit.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 1, 2022
Posted by: Smcdade
This fridge is exactly what we were looking for. We love the water dispenser on the inside and the space inside the fridge and freezer. The counter depth is perfect and we would highly recommend to others looking for a great fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Bottom drawer freezes food
on December 26, 2022
Posted by: Mared
[This review was collected as part of a promotion.] We've raised the temp.in the fridge and food still freezes in bottom drawer. Good for drinks
Response from frigidaire.comBy Bianca, Online Outreach Specialist, December 29, 2022
Thanks for sharing your concerns with us, Mared. Your model is equipped with auto-humidity crispers and we recommend ensuring the auto-humidity membrane isn't damaged. If you should need any additional assistance, feel free to chat with us via Frigidaire.com. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love it!
on January 9, 2023
Posted by: JWDW
[This review was collected as part of a promotion.] Every time my wife or I open this refrigerator we say “I love this new refrigerator!” We love the door handles that keep your fingers away from touching the doors, we love that the finish is smudge proof, we love how heavy and solid the doors are, we love how it is so bright with a
nice light for good visibility, we love the drip free, easy access interior water dispenser. My wife loves the smaller sized ice cubes. I could go on! Yes, we are happily in love with our new refrigerator!
nice light for good visibility, we love the drip free, easy access interior water dispenser. My wife loves the smaller sized ice cubes. I could go on! Yes, we are happily in love with our new refrigerator!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Not what I thought
on April 14, 2023
Posted by: gvlgal15l
[This review was collected as part of a promotion.] I went to a reputable local appliance store to shop for a new refrigerator after my previous one died. I had not intended to buy a Frigidaire, primarily because I had never owned a Frigidaire appliance before. But my salesman was so enthusiastic about this brand and so knowledgeable about its features that I was intrigued. I do think the design is superior to most other brands that I saw, and the price is very reasonable. I have been thrilled with its performance. Based on my experience thus far, I would highly recommend looking into Frigidaire. I think it will sell itself.
Written by a customer while visiting frigidaire.com