Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
302
4 Stars
119
3 Stars
18
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Love my Frigidaire Refrigerator
on May 5, 2026
Posted by: Dg13
[This review was collected as part of a promotion.] It is my first stainless steel French drawer refrigerator. It is the perfect size for my husband & myself! It is quite spacious. I like that the water dispenser is hidden in the side of the door. It holds the correct temperature very well.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 7, 2026
Hi Dg13!
Thank you for taking the time to share your experience with your Frigidaire French door refrigerator. We are delighted to hear that it is the perfect size for you and your husband and that you are enjoying its spacious interior.
It’s wonderful to know that the hidden water dispenser design is a feature you appreciate, and that the refrigerator is maintaining a consistent and reliable temperature for your needs. We aim to combine thoughtful design with dependable performance, so your feedback is truly rewarding to receive.
Thank you again for choosing Frigidaire for your home. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Frigidaire French door refrigerator. We are delighted to hear that it is the perfect size for you and your husband and that you are enjoying its spacious interior.
It’s wonderful to know that the hidden water dispenser design is a feature you appreciate, and that the refrigerator is maintaining a consistent and reliable temperature for your needs. We aim to combine thoughtful design with dependable performance, so your feedback is truly rewarding to receive.
Thank you again for choosing Frigidaire for your home. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
As expected
on May 4, 2026
Posted by: Dirk and Gertrud
[This review was collected as part of a promotion.] We spent a considerable amount of time online and asking friends and settled on thi model. Simples but elegant. Plenty of space. Mrs. Loves the water inside the door.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 6, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you found a model that fits your needs after doing your research, and that you’re enjoying its simple yet elegant design and spacious interior. It’s also great to know the in-door water feature is a favorite in your household.
We appreciate you choosing Frigidaire and taking the time to share your experience. If you ever need assistance, you can reach us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
We appreciate you choosing Frigidaire and taking the time to share your experience. If you ever need assistance, you can reach us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet, Cold, and Reliable – We Love It! (PRFG2383AF)
on April 26, 2026
Posted by: tLoM
[This review was collected as part of a promotion.] I’ve had this fridge for several months now and couldn’t be happier. It’s super quiet, keeps an accurate temperature, and has a ton of space. The filtered water comes out fast and tastes great, and the ice maker works perfectly. My whole family loves it!
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 28, 2026
It’s great to hear how well your Frigidaire refrigerator (PRFG2383AF) has been performing for you over these past months! Knowing it’s running quietly, maintaining consistent temperatures, and giving your family plenty of space really speaks to the kind of everyday reliability we aim for. We’re especially glad the water and ice features are adding convenience you can all enjoy.
Thank you for taking the time to share such thoughtful feedback—it means a lot to us. If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
Thank you for taking the time to share such thoughtful feedback—it means a lot to us. If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on April 25, 2026
Posted by: Bridgit 123
[This review was collected as part of a promotion.] Beautiful
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 27, 2026
Hi Bridgit 123, thank you for sharing your feedback—we’re glad to hear you find your refrigerator beautiful.
If you ever need assistance or have any questions, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET.
— Reed
If you ever need assistance or have any questions, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
new fridge
on April 24, 2026
Posted by: Kirkz
[This review was collected as part of a promotion.] So far doing the job we needed to replace previous fridge. Looks great
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 24, 2026
Thank you for your feedback! We're glad the replacement fridge is working well and that you're happy with how it looks. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Refrigerator!
on April 23, 2026
Posted by: Jenniferk70
[This review was collected as part of a promotion.] We love our new refrigerator. The look is streamlined and attractive. I really like the water dispenser on the inside of the door. So far so good!
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 24, 2026
Thank you for taking the time to share your feedback! We’re so glad to hear that you’re loving your new refrigerator and that its streamlined, attractive design is a great fit for your kitchen. It’s also wonderful to know you’re enjoying the convenience of the internal water dispenser—it’s designed to offer easy access while keeping the exterior clean and sleek.
We truly appreciate your kind words and are happy to hear everything is working well so far. We hope your refrigerator continues to provide reliable performance and everyday convenience for years to come. If you ever have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always here to help. – Maria
We truly appreciate your kind words and are happy to hear everything is working well so far. We hope your refrigerator continues to provide reliable performance and everyday convenience for years to come. If you ever have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always here to help. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful Fridge
on April 23, 2026
Posted by: Hank5726
[This review was collected as part of a promotion.] Very nice appliance package with real professional look and options.
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 23, 2026
Hello Hank5726!
Thank you for sharing your feedback on the Frigidaire Professional 23 Cu. Ft. Counter-Depth French Door Refrigerator, model PRFG2383AF.
We’re delighted to hear that you’re pleased with your appliance package and that it delivers the professional look and features you were expecting. It’s great to know the design and options are meeting your expectations and enhancing your kitchen space.
We truly appreciate you choosing Frigidaire Professional. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on the Frigidaire Professional 23 Cu. Ft. Counter-Depth French Door Refrigerator, model PRFG2383AF.
We’re delighted to hear that you’re pleased with your appliance package and that it delivers the professional look and features you were expecting. It’s great to know the design and options are meeting your expectations and enhancing your kitchen space.
We truly appreciate you choosing Frigidaire Professional. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new fridge!
on April 22, 2026
Posted by: Kekasmom
[This review was collected as part of a promotion.] I recently purchased the Frigidaire 23 Cu. Ft. Counter-Depth French Door Refrigerator and overall I’m very pleased. The counter-depth design fits flush with my cabinetry and gives the kitchen a built-in look without the premium price. The 23 cu. ft. capacity is generous for a counter-depth model.
Cooling performance has been reliable so far. The fridge maintains steady temperatures, and the humidity-controlled crispers keep produce fresher longer. I like the full-width deli drawer and the flexible shelving: adjustable glass shelves slide easily to accommodate tall items, and the door bins are roomy enough for large bottles.
Build and finishes feel solid for the price point. The stainless steel resists fingerprints reasonably well, and the handles and hinges operate smoothly. Operation is quiet — I barely notice it running.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 27, 2026
Hi Kekasmom, thank you so much for taking the time to share such a detailed review—we really appreciate it. We’re glad to hear that your Frigidaire 23 Cu. Ft. Counter-Depth French Door Refrigerator is meeting your expectations and fitting so well into your kitchen space.
It’s great to know you’re enjoying the built-in look, generous capacity, and thoughtful storage features like the humidity-controlled crispers, full-width deli drawer, and adjustable shelving. We’re also happy to hear that the temperature performance and quiet operation have been reliable for you, and that you’re pleased with the overall build quality and finish.
Your feedback means a lot to us, and we’re grateful you chose Frigidaire. If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
It’s great to know you’re enjoying the built-in look, generous capacity, and thoughtful storage features like the humidity-controlled crispers, full-width deli drawer, and adjustable shelving. We’re also happy to hear that the temperature performance and quiet operation have been reliable for you, and that you’re pleased with the overall build quality and finish.
Your feedback means a lot to us, and we’re grateful you chose Frigidaire. If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com