Customer reviews from frigidaire.com
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.4
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
196
4 Stars
78
3 Stars
14
2 Stars
6
1 Star
14
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
4
Almost great - very good but missing some refinements
on March 20, 2025
Posted by: Kimo80
[This review was collected as part of a promotion.] We were limited by the enclosed space for replacing an aging, repair prone LG that included refinements that we liked better than the Frigidaire: movable partition in main freezer drawer, wider upper freezer drawer, wider deli drawer, covered top shelf in right main door, and crisper drawers that pulled out further for access. That said the pluses for Frigidaire include: fitting into the space available, easier to change water filter, better filtered air, wider/more spacious door shelf storage, less complex water system for ice and in-door water filler. Refrigerator vent system for installation in a built-in space is clearly superior with noticeable, better air flow at the bottom. and Ice cube production is better. We are hoping for better durability.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this fridge!
on March 20, 2025
Posted by: Bekah S
[This review was collected as part of a promotion.] This fridge has lots of space and is perfect for our family!
Written by a customer while visiting frigidaire.com
Customer Rating
5
All New frigidaire professional appliances
on March 24, 2025
Posted by: Mikem007
[This review was collected as part of a promotion.] After a lot of research, My wife and I decided on Frigidaire Professional series, so glad we did my wife loves them ❤️
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well laid out
on March 25, 2025
Posted by: mcgrav
[This review was collected as part of a promotion.] We especially like the water dispenser inside, and the size of the ice cubes.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 25, 2025
Hi, Mcgrav!
Thank you for your review! We're so glad to hear that you're enjoying the interior water dispenser and the ice cube size. It’s great to know these features are working well for you!
If you ever need any assistance, please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 (Monday–Friday, 8:30 AM–8 PM EST), and we’ll be happy to help.
Enjoy your fridge, and thanks for choosing Frigidaire!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you for your review! We're so glad to hear that you're enjoying the interior water dispenser and the ice cube size. It’s great to know these features are working well for you!
If you ever need any assistance, please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 (Monday–Friday, 8:30 AM–8 PM EST), and we’ll be happy to help.
Enjoy your fridge, and thanks for choosing Frigidaire!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator- cabinet depth
on March 26, 2025
Posted by: jkpa
[This review was collected as part of a promotion.] I just purchased this refrigerator and I love it.!! The storage space is great, the look is sleek, and I am happy overall with the fridge.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 26, 2025
Hello, jkpa. Thank you for your wonderful feedback! We're delighted to hear that you love your new refrigerator. It’s great to know that you’re enjoying the spacious storage and sleek design. If you ever need any assistance, we’re always here to help. Enjoy your fridge.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
-Reed
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
-Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 26, 2025
Posted by: J h kifer
[This review was collected as part of a promotion.] Love it. This is the first time I’ve purchased a frigidaire appliance, I’m very pleased.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 27, 2025
Hi, Kifer. Thank you for your kind words! We're thrilled to hear that you're loving your Frigidaire appliance and that your first experience with our brand has been a great one. If you ever need any assistance, we're here to help. Just connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Reputation
on April 5, 2025
Posted by: Spounce
[This review was collected as part of a promotion.] Looks great and reputation for reliability.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Bells and whistles don't work well.
on April 8, 2025
Posted by: Swissy
[This review was collected as part of a promotion.] I just received this refrigerator yesterday, and am not impressed. The touch pad for the settings is very temperamental, doesn't react well to touch. It took several tries and many re-settings to factory setting to get to the desired alarms and temperatures.
The freezer part has a lot of dead space which could be better used had the drawer been better designed. For example the top drawer of the freezer has a little ledge which makes small containers of soup tilt and not freeze evenly.
The bottom freezer drawer has a bar that's in the way and makes it harder to place items into the drawer without tilting and spilling.
The freezer part has a lot of dead space which could be better used had the drawer been better designed. For example the top drawer of the freezer has a little ledge which makes small containers of soup tilt and not freeze evenly.
The bottom freezer drawer has a bar that's in the way and makes it harder to place items into the drawer without tilting and spilling.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 9, 2025
I’m really sorry to hear about the difficulties you're experiencing with your new refrigerator, Swissy. It must be so frustrating to deal with an unresponsive touch pad and the issues with setting the alarms and temperatures—especially right after receiving a new appliance. I can also understand how the design flaws in the freezer, like the ledge and the bar in the drawer, make it even more difficult to use effectively. You definitely deserve a more convenient and functional experience with your fridge. If you need any assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Patrick
Written by a customer while visiting frigidaire.com