Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(468 Reviews)
Rating breakdown 468 reviews
5 Stars
303
4 Stars
119
3 Stars
18
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Perfect Fridge.
on September 11, 2024
Posted by: NikkiNJ87
[This review was collected as part of a promotion.] So much storage and looks great in our kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on September 10, 2024
Posted by: MikeMazz
[This review was collected as part of a promotion.] Stylish look, plenty of storage, runs quit. Definitely recommend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loving my new Frigidaire Refrigerator
on September 9, 2024
Posted by: Counter depth Terri in MN
[This review was collected as part of a promotion.] I’ve only had it a few weeks, but so far I am loving my new Frigidaire Professional refrigerator! Features I love are the large ice maker, stay fresh produce drawers, inside water dispenser and versatility of the shelves! I had to have a counter depth refrigerator so I was worried I would not have enough room, but this model is extremely spacious.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not Commercial Grade
on September 5, 2024
Posted by: Zardoz 1
[This review was collected as part of a promotion.] Called commercial grade, probably only because of the fancy trim. Highly over rated, and No Dealer had a unit on their floor to inspect. The internal drawers do not open far enough for ease of use, IMO. The bottom freezer door MUST be pulled open in the center or with two hands or the drawer twists and tries to bind up, poor design. Arrived with the French doors not aligned. Why are the doors NOT aligned? The factory had to install the doors, and THEY can't get them to match, and the customer must do their Job of alignment. Glad I purchased the extended warranty.
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 6, 2024
We're sorry to hear that you had a bad experience with your refrigerator in such a short time. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
1
Water dispenser leaks after use
on September 3, 2024
Posted by: Jake159
One month of owning and the water dispenser is dripping after use. The inside of my fridge is soaked. Two of my three Frigidaire professional appliances now are scheduled for service after a month of using. Frigidaire used to be such a reliable company. Very disappointed in my very expensive purchase and lack of response.
Response from frigidaire.comBy Christi, Online Outreach Specialist, September 4, 2024
Thank you for sharing your experience, and I sincerely apologize for the issues you’ve encountered with your Frigidaire appliances. I understand how disappointing it must be to face these problems, especially so soon after your purchase. This is not the ownership experience we would want for you, and we can understand your disappointment. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. While we were unable to locate any contact with us pertaining to your concerns, We would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or calling us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to speaking with you! - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love it so far.
on August 30, 2024
Posted by: AMG44
[This review was collected as part of a promotion.] Beautiful inside and out. Space is well planned. Easy to see what you have inside. Holds temperatures reliably.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Professional
on August 29, 2024
Posted by: B1tswh
[This review was collected as part of a promotion.] Great looking. Perfect fit.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great initial impression
on August 26, 2024
Posted by: TSI93
[This review was collected as part of a promotion.] So far working well, very nice finishes, easy setup. Will see how it holds up, hopefully many good years.
Written by a customer while visiting frigidaire.com