Customer reviews from frigidaire.com
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.4
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
196
4 Stars
78
3 Stars
14
2 Stars
6
1 Star
14
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
on September 26, 2024
Posted by: tjs783
[This review was collected as part of a promotion.] Great Fridge for the value
Written by a customer while visiting frigidaire.com
Customer Rating
4
Spacious
on October 1, 2024
Posted by: Sherbs
[This review was collected as part of a promotion.] I like how the refrigerator looks. It gets very cold, which is fantastic. The refrigerator is very spacious inside. I love the single, wide drawer. I use it for cheese, and it's so spacious that I don't have to stack packages. The doors have lots of room. It is taking me a little getting used to that I have to open both upper doors to access some items. My freezer door had a large scratch on it and, I'm awaiting a replacement, so that's a disappointment.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Failed freezer gasket - no replacement available for a month despite being brand new
on October 10, 2024
Posted by: DCMetoo
Disappointing to spend several thousand on a brand new refrigerator and have it installed and realized that the freezer gasket is failed and creates ice on the inside and draft on the outside. Their solution, they hope they can find a replacement gasket in the next month.
Response from frigidaire.comBy Christi, Online Outreach Specialist, October 11, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, DCMetoo. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great interior
on October 18, 2024
Posted by: laurie6365
[This review was collected as part of a promotion.] We struggled to find a refrigerator that had flexible shelving options and a fold away shelf to allow for taller items. this Fridge fit the bill. The shelving can be adjusted to allow for various heights. The exterior is a little less than ideal, seems they skimped on some things, the edges of the doors top and bottom are not smooth where the stainless folds around the curves, the flap between doors is plastic (durability is concerning) and the decorative ends of the handles also appear to be plastic.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Cleaning
on October 18, 2024
Posted by: pacmk
Love the fridge, but can you take the glass out of the shelves to clean? Looks like something was spilled, or maybe they are affixed with adhesive? Looks horrible.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great so far
on October 19, 2024
Posted by: Mike634
[This review was collected as part of a promotion.] Holds a lot of food very efficiently. Has a great sleek look.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good so far
on October 29, 2024
Posted by: Let Us See
[This review was collected as part of a promotion.] If you really want an honest opinion , let's talk in 10 years.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 30, 2024
Hi there, valued customer!
We value all feedback as it can help with future products to come. Knowing what is most important to our family only helps us to design more products with better understanding of what is needed for you. If you have any additional suggestions, comments, or concerns please let us know!
If you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
We value all feedback as it can help with future products to come. Knowing what is most important to our family only helps us to design more products with better understanding of what is needed for you. If you have any additional suggestions, comments, or concerns please let us know!
If you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Professional refrigerstor
on October 31, 2024
Posted by: Alrds
[This review was collected as part of a promotion.] Love the look of our new refrigerator. We have a very close spot it needed to fit in and this frig gives us maximum refrigerator space. We are having trouble with the ice maker not making enough ice so made a service call.
Written by a customer while visiting frigidaire.com