Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
1
Failed freezer gasket - no replacement available for a month despite being brand new
on October 10, 2024
Posted by: DCMetoo
Disappointing to spend several thousand on a brand new refrigerator and have it installed and realized that the freezer gasket is failed and creates ice on the inside and draft on the outside. Their solution, they hope they can find a replacement gasket in the next month.
Response from frigidaire.comBy Christi, Online Outreach Specialist, October 11, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, DCMetoo. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Christi
[This review was collected as part of a promotion.] We have no complaints w/ our new refrigerator. Very spacious even as a counter depth model. Our previous refrigerator was a Frigidaire that we had for 17 years! It finally went out and we looked no further than Frigidaire.
[This review was collected as part of a promotion.] Fridge installed in new home purchase. It was important for us to find a clean fridge without the door dispenser and this one worked. We chose the brand for the range but we are happy with this option. We would have preffered this layout in a full depth, this model was only available in counter depth but the three door was the right choice. So far so good, good controls, effective layout, quiet and effective ice machine. We are happy!
[This review was collected as part of a promotion.] We replaced a side by side fridge freezer that supposedly had more space. We were worried we wouldn't have as much room. The new fridge is so efficient with use of space we have far more room.
[This review was collected as part of a promotion.] Love my new fridge! I love the industrial look of this fridge, which is how I found it after looking for quite a few months. My husband did not want the ice maker/water dispenser on the exterior and it saves a bunch of interior fridge space as well. We’ve only had the fridge for 3 weeks but so far are very happy!
[This review was collected as part of a promotion.] I like how the refrigerator looks. It gets very cold, which is fantastic. The refrigerator is very spacious inside. I love the single, wide drawer. I use it for cheese, and it's so spacious that I don't have to stack packages. The doors have lots of room. It is taking me a little getting used to that I have to open both upper doors to access some items. My freezer door had a large scratch on it and, I'm awaiting a replacement, so that's a disappointment.
[This review was collected as part of a promotion.] My GE Profile quit after 8 years. That’s just not good enough. Apparently they’re not what they used to be. In fact, there are quite a few subpar units being manufactured now. Frigidaire had the most positive reputation. After a month of use, I’m quite happy with my choice. It’s attractive and sensibly designed. I even saw a matching dishwasher. So when the time comes…