Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(487 Reviews)
Rating breakdown 487 reviews
5 Stars
319
4 Stars
122
3 Stars
18
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Love this fridge!
on August 2, 2026
Posted by: Curlysilver68
[This review was collected as part of a promotion.] We purchased new appliances for our recent kitchen remodel. I wanted a counter depth refrigerator and had been admiring the Frigidaire model a friend had purchased last summer. I'm happy to report this fridge does not disappoint. The unit is quiet, the storage capacity is excellent, it makes plenty of ice, and it looks great in my kitchen. The exterior is easy to clean, and looks sleek and uncluttered with the in-freezer ice maker. We've had this unit for about two months, and I highly recommend it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 3, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that your new refrigerator has been a great addition to your kitchen remodel. It’s especially rewarding to know that it lived up to your expectations after seeing one in a friend’s home.
We’re delighted that you’re enjoying its quiet operation, excellent storage capacity, plentiful ice production, and sleek, easy-to-clean design. It’s great to hear that the in-freezer ice maker provides the clean, uncluttered look you were hoping for and that the refrigerator has performed so well over the past two months.
Thank you for your recommendation and for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance and convenience for many years to come! - Maria
We’re delighted that you’re enjoying its quiet operation, excellent storage capacity, plentiful ice production, and sleek, easy-to-clean design. It’s great to hear that the in-freezer ice maker provides the clean, uncluttered look you were hoping for and that the refrigerator has performed so well over the past two months.
Thank you for your recommendation and for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance and convenience for many years to come! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on July 31, 2026
Posted by: SQ64
[This review was collected as part of a promotion.] I’ve only had this refrigerator for a week but I’m very happy with it so far. It’s attractive and functional. I didn’t want to splurge on the GE Cafe refrigerator that matches my oven. This one has similar design features and is budget friendly.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 3, 2026
Hi SQ64, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying your new Frigidaire Counter-Depth French Door Refrigerator. It's great to know that you appreciate its attractive design, functionality, and value, and that it complements your kitchen while staying within your budget.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful Fridge
on July 27, 2026
Posted by: KPS24
[This review was collected as part of a promotion.] This fridge is outstanding. It is very functional, makes actual ice cubes and runs very quietly. A big plus is how great it looks in our kitchen.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 27, 2026
Hello, Valued Customer,
Thank you for your outstanding review! We're thrilled to hear that you’re enjoying your refrigerator’s functionality, quiet operation, reliable ice-making, and stylish design. It’s wonderful to know that it not only performs well but also looks great in your kitchen. We appreciate your support and are grateful that you chose our brand. We hope your refrigerator continues to provide excellent performance for many years to come! If you have any questions or need assistance in the future, please don’t hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for your outstanding review! We're thrilled to hear that you’re enjoying your refrigerator’s functionality, quiet operation, reliable ice-making, and stylish design. It’s wonderful to know that it not only performs well but also looks great in your kitchen. We appreciate your support and are grateful that you chose our brand. We hope your refrigerator continues to provide excellent performance for many years to come! If you have any questions or need assistance in the future, please don’t hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
1
Refrigerator doesn't refrigerate
on July 21, 2026
Posted by: ApplianceXero
Terrible service, terrible product. We are trying to get our 6 week old refrigerator (and complementary appliances) replaced by the store at this point. The refrigerator died in the first 4 weeks, it's still dead, and yeah just trust me everything is great, until it isn't (no ownership).
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 22, 2026
Hi ApplianceXero!
Thank you for taking the time to share your experience. We’re truly sorry to hear about the issues you encountered with your Frigidaire refrigerator and understand how frustrating it is to experience a problem so soon after purchase.
We appreciate you bringing your concerns to our attention. Your feedback regarding the product performance and service experience is important and helps us identify opportunities to better support our customers.
If you need further assistance with your upcoming appointment, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your experience. We’re truly sorry to hear about the issues you encountered with your Frigidaire refrigerator and understand how frustrating it is to experience a problem so soon after purchase.
We appreciate you bringing your concerns to our attention. Your feedback regarding the product performance and service experience is important and helps us identify opportunities to better support our customers.
If you need further assistance with your upcoming appointment, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator!
on July 20, 2026
Posted by: Ssl4321
[This review was collected as part of a promotion.] I have had the refrigerator for 3 1/2 months and so far it’s been great. I have had no problems with it. Very happy with my purchase.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 23, 2026
Hello there, Ssl4321! Thank you for sharing your feedback about your Frigidaire refrigerator! We’re delighted to hear that you’ve been enjoying your appliance and that it has been performing well after the first few months of use.
It’s wonderful to know that you’ve had no issues and are happy with your purchase. We appreciate you choosing Frigidaire and taking the time to share your positive experience with us.
We hope your refrigerator continues to provide reliable performance and convenience for your home for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! -Maico
It’s wonderful to know that you’ve had no issues and are happy with your purchase. We appreciate you choosing Frigidaire and taking the time to share your positive experience with us.
We hope your refrigerator continues to provide reliable performance and convenience for your home for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! -Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 18, 2026
Posted by: Marcia 19
[This review was collected as part of a promotion.] Love the new space inside and everything is easy to get to.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 20, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you are enjoying your new refrigerator and appreciate the spacious interior. It’s fantastic to know that the thoughtful layout makes everything easy to see, reach, and access.
We strive to design appliances that combine generous storage with convenient organization, and we’re thrilled that your new refrigerator is making it easier to keep everything within reach. We’re so pleased to know that you are enjoying the additional space and the everyday convenience your new fridge provides.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We strive to design appliances that combine generous storage with convenient organization, and we’re thrilled that your new refrigerator is making it easier to keep everything within reach. We’re so pleased to know that you are enjoying the additional space and the everyday convenience your new fridge provides.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Professional Refrigerator counter depth w/o water dispenser
on July 17, 2026
Posted by: Anne lake Geneva
[This review was collected as part of a promotion.] I like the refrigerator. The crisper drawers do not glide easily since there are no glider tracks on top but I like everything else. The stainless looks nice.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 21, 2026
Hi Anne lake Geneva, thank you for taking the time to share your feedback! We're delighted to hear that you're enjoying your Frigidaire Professional Counter-Depth Refrigerator and that you like its stainless-steel finish. We also appreciate your comments regarding the crisper drawers. Feedback like yours is valuable as we continue to improve our products and enhance the overall user experience.
If you ever have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
If you ever have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very professional grade refrigerator at a fair price.
on July 17, 2026
Posted by: Blue Dogs Daddy
[This review was collected as part of a promotion.] We've had this particular unit for about five months now, only two small "inconveniences" that I've experienced, otherwise I'd have rated this a five star. First thing we noticed was that the two vegetable crisper drawers don't seem to open far enough to easily get items in or out of the drawers, but we'll get used to that and adjust accordingly. Secondly, I've noticed some small condensation spots and water drops on the top of the freezer door and on the very bottom of the left side refrigerator door when I open them. Apparently the seals on either the freezer door or refrigerator doors weren't engaging properly or I wasn't closing the doors as firmly as I should have. I pulled the seals out a slight bit and made it a point to close the doors completely and the condensation and water droplets have disappeared. I would definitely purchase this unit again and recommend it to anyone looking for one.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 21, 2026
Hello there, Blue Dogs Daddy! Thank you for taking the time to share your detailed feedback! We’re happy to hear that your Frigidaire unit has been performing well over the past five months and that you would recommend it to others.
We appreciate you sharing your observations about the crisper drawers and the door seals. Feedback like this is valuable as we continue to improve our products and the overall customer experience. We’re also glad to hear that adjusting the seals and ensuring the doors were closing completely helped resolve the condensation and water droplet concerns.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day!
- Maico
We appreciate you sharing your observations about the crisper drawers and the door seals. Feedback like this is valuable as we continue to improve our products and the overall customer experience. We’re also glad to hear that adjusting the seals and ensuring the doors were closing completely helped resolve the condensation and water droplet concerns.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com