Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.2
(206 Reviews)
Rating breakdown 206 reviews
5 Stars
120
4 Stars
50
3 Stars
11
2 Stars
7
1 Star
18
86%of customers recommend this product.
(
171 out of
199)
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
1
Dented Doors Again
on December 29, 2023
Posted by: Ally85
We are on our second Left door... both are horribly dented with circular indentations. We're assuming this is from some sort of suction from the manufacturers. Our retailer seems super annoyed.
There is also a random compressor sound that happen randomly.
For the price, this "professional" fridge is not worth it.
There is also a random compressor sound that happen randomly.
For the price, this "professional" fridge is not worth it.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Online Outreach Specialist, Owen, January 2, 2024
Hello Ally85,
Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. Also, Please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. Also, Please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Best layout
on December 25, 2023
Posted by: Hoye
The shelving / drawers are the best laid out design we’ve ever had. Completely amazing.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Issues after issues...
on December 24, 2023
Posted by: DalB27
Bought this model in March 2023 and it started leaking within 3 weeks. Got the replacement in May and in July the ice maker stopped working. Had the ice maker replaced by repairmen but still no ice and now it started leaking AGAIN. It caused some damage to our brand-new kitchen cabinets. Really disappointed especially with the Professional Frigidaire line - we thought we were paying for quality...
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, December 27, 2023
Hi there, valued customer! Thank you for making time to provide us with your feedback. We never want to see our family unhappy with their investment. This is not the ownership experience we would want for you, and we can understand your disappointment. Should you need help in the future, feel free to reach out us here or via Live Chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Amazing amount of storage space
on December 12, 2023
Posted by: MaryS
This was a warranty replacement for my previous Frigidaire. I am amazed at the amount of storage in this refrigerator. Due to the problem with my previous refrigerator I have faithfully monitored the inside temperature with two different thermometers since the installation date and have been very satisfied with how it holds the temperature. I am definitely happy with this unit.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
So far okay
on December 4, 2023
Posted by: Kurt54
Okay so far, like the layout of the fridge. Temperature is good in both fridge and freezer is good. Ice. Maker very slow.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
I love my new fridge!
on December 1, 2023
Posted by: Oceans mom
We bought our new Frigidaire a month ago now and we couldn’t be happier. It is more compact but seems bigger inside. It is brighter and the doors close easily. If you forget to close a door, the fridge beeps to remind you it is still open. We are happy we bought it for our home.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Nice Fridge
on November 21, 2023
Posted by: Essex App
Had this fridge for 3 weeks now. Went on vacation just after we got it. One of the doors does not alway close properly. This causes the door to stay slightly open if you are not careful. Glad it has the door ajar alarm on it. The horizontal alignment is also not straight. Also makes strange grinding noise once in a while, not sure what that is about, it work me up in the middle of the night. I am going to contact Frigidaire and see what they can do.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, November 22, 2023
Hello there. We're sorry to hear that you have this kind of issue with your refrigerator. We understand the need to have a perfectly new appliance that looks and works in good condition. Please ensure the floor is level and solid and can adequately support the refrigerator. If this requires a technician to diagnose your unit, don't hesitate to contact us via phone at (800) 265-8352 Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we'll be glad to help.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Terrible
on November 20, 2023
Posted by: Donotbuy
After researching for weeks we decided on (what we though was most reliable company) Fridgidair. We were beyond wrong. After 3 months of owning the fridge it is falling apart. Compressor is broken, water line leaking, air chamber completly frozen over. Ice box needs to be replaced. After 3 months?!. This is unacceptable. We are being told to wait over 6 months for parts to do a highly invasive repairs with no guarantee of no further damage. Who will pay for the damaged floors, spoiled food not to mention what are we to store food in till then?. We are so disappointed in Fridgidair a brand we grew up thinking was highly-rated and reliable. Do not recommend.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, November 21, 2023
Hi there! We feel terrible to hear that you’re having this experience with your appliance. Frigidaire is always available to help and provide any possible options we have. We can feel your disappointment, and we hope that you allow us to make things right. Please don't hesitate to contact us via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca