Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.2
(191 Reviews)
Rating breakdown 191 reviews
5 Stars
112
4 Stars
46
3 Stars
11
2 Stars
6
1 Star
16
86%of customers recommend this product.
(
159 out of
185)
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
So much room
on September 2, 2026
Posted by: Syd705
I absolutely love this fridge.so roomy inside. I like that ice and water are inside fridge. Would highly recommend.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, September 4, 2026
Bonjour Syd705, merci d’avoir pris le temps de partager vos commentaires! Nous sommes ravis d’apprendre que vous adorez votre réfrigérateur Frigidaire et que vous appréciez son espace intérieur généreux ainsi que le fait que la glace et l’eau soient accessibles à l’intérieur du réfrigérateur. Nous vous remercions sincèrement d’avoir choisi Frigidaire et de recommander votre expérience!
Pour toute question ou assistance concernant votre réfrigérateur, veuillez visiter Frigidaire.ca pour communiquer avec notre équipe de clavardage en direct ou appeler le 1-800-265-8352, du lundi au vendredi, de 8 h 30 à 20 h HE. Nous serons heureux de vous aider!
— Reed
Pour toute question ou assistance concernant votre réfrigérateur, veuillez visiter Frigidaire.ca pour communiquer avec notre équipe de clavardage en direct ou appeler le 1-800-265-8352, du lundi au vendredi, de 8 h 30 à 20 h HE. Nous serons heureux de vous aider!
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
High Quality
on August 31, 2026
Posted by: MartineB
I'm very impressed with how quiet this fridge is. The fridge has a bit of an industrial stance, and is a beautiful addition to our kitchen.
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, September 1, 2026
Hello, MartineB. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -John
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Disappointed
on August 29, 2026
Posted by: Jo Anne
I have had the Fridge less than 3 months and the fan has dies. I have not had a working fridge for a week now and looking at another week before the part is replaced. Hoping this will be the last thing to break down on my new fridge because the inconvenience is huge.
Response from frigidaire.caBy Reed, Online Outreach Specialist, August 31, 2026
Hi Jo Anne, thank you for taking the time to share your feedback. We’re very sorry to hear that the fan on your Frigidaire refrigerator stopped working within the first three months and that you’ve been without a functioning refrigerator while waiting for the replacement part. We understand how frustrating and inconvenient this situation must be.
Since you already have service in progress for the fan issue, we recommend continuing to work with the service team handling the repair. For additional assistance or to review your service status, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30am–8pm ET.
— Reed
Since you already have service in progress for the fan issue, we recommend continuing to work with the service team handling the repair. For additional assistance or to review your service status, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30am–8pm ET.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Beautiful Fridge
on August 29, 2026
Posted by: hhs1
We were very pleased to find this fridge when our old model of 16 years stopped working. We were very pleased with our old model and were surprised to find a model that was even better. All of our few criticisms of our old model were solved by this new one. And its better looking!
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, September 1, 2026
Thank you for taking the time to share your wonderful feedback! We’re delighted to hear that your new refrigerator has been such a pleasant surprise after 16 years with your previous model.
It’s especially wonderful to know that the new refrigerator addressed the few concerns you had with your old one while also offering an improved appearance. We’re thrilled that you found an appliance that not only meets your needs but exceeds your expectations.
Thank you for choosing your refrigerator! We hope it provides you with the same dependable service you enjoyed with your previous appliance for many years to come.
If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s especially wonderful to know that the new refrigerator addressed the few concerns you had with your old one while also offering an improved appearance. We’re thrilled that you found an appliance that not only meets your needs but exceeds your expectations.
Thank you for choosing your refrigerator! We hope it provides you with the same dependable service you enjoyed with your previous appliance for many years to come.
If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Wonderful replacement
on August 29, 2026
Posted by: LanceRomance
Bought 3 weeks ago and very happy with fridge compartments, layout and quality!
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, August 31, 2026
Hi, LanceRomance! Thank you for sharing your experience! We’re delighted to hear that you’re so happy with your new Frigidaire French-door refrigerator. It’s wonderful to know that you’re enjoying the compartments, thoughtful layout, and overall quality. We truly appreciate you choosing Frigidaire and hope your new refrigerator continues to make life a little easier!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST. We’re always happy to lend a hand whenever you need us. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST. We’re always happy to lend a hand whenever you need us. -Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Hallelujah
on August 28, 2026
Posted by: Skins
The fridge we got is excellent. We are very happy with its size as we have three children., the simplicity of use and it’s intelligent use of storage space
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, September 1, 2026
Hi there! Thank you so much for sharing your wonderful feedback! We’re delighted to hear that you and your family are very happy with your Frigidaire refrigerator. It’s great to know that its size, simple operation, and intelligent storage design are working so well for your family of five.
We truly appreciate you choosing Frigidaire and taking the time to share your experience with us. Your satisfaction means a lot to our team!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! - Maico
We truly appreciate you choosing Frigidaire and taking the time to share your experience with us. Your satisfaction means a lot to our team!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love It!
on August 25, 2026
Posted by: Floyd23
Our old fridge died and we love this purchase. We have only had for 1 week but it's quiet and cold! Love the bottom drawer in the fridge that allows you to pick one of three temperatures. We use it for cold drinks right now. The handles are great and the ice maker is working perfectly! Oh yeah, just noticed there is a space in the freezer for pizzas! Great fridge with ample storage!
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, August 26, 2026
Hello Floyd23!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 23 Cu. Ft. Counter-Depth French Door Refrigerator, model PRFG2383AF! We’re delighted to hear that you’re loving your new refrigerator and that it has already made a great impression after your first week.
It’s wonderful to know that you’re enjoying the quiet operation, consistent cooling, and the versatile bottom drawer with adjustable temperature settings. We’re also glad to hear that the handles are comfortable to use and that the ice maker is working perfectly. And we agree—the dedicated pizza storage space is a great feature for keeping those frozen favorites organized!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we hope you continue to enjoy the ample storage, thoughtful features, and reliable performance of your new refrigerator for many years to come! ~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 23 Cu. Ft. Counter-Depth French Door Refrigerator, model PRFG2383AF! We’re delighted to hear that you’re loving your new refrigerator and that it has already made a great impression after your first week.
It’s wonderful to know that you’re enjoying the quiet operation, consistent cooling, and the versatile bottom drawer with adjustable temperature settings. We’re also glad to hear that the handles are comfortable to use and that the ice maker is working perfectly. And we agree—the dedicated pizza storage space is a great feature for keeping those frozen favorites organized!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we hope you continue to enjoy the ample storage, thoughtful features, and reliable performance of your new refrigerator for many years to come! ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
5
So Much Space, and Great Quality
on August 23, 2026
Posted by: CanukBluj
We purchased this fridge mid August. Our old one was a side by side, with a freezer on the left, and fridge on the right. We wanted a French Door style to save bending for regular fridge access. The new one is perfect for our needs. Water dispenser is located just inside the left door and the volume is perfect. The adjustable height shelving allows you to manage all your different products easily, and the lighting on both sides is exceptional. We now have enough space that we can see everything, and items don't get hidden any more. Product quality is exceptional.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, August 24, 2026
Dear Valued Customer,
Thank you for sharing such a detailed review! We’re delighted to hear that your new Frigidaire French-door refrigerator is a perfect fit for your needs and that the design has made everyday access more convenient.
It’s wonderful to know that you’re enjoying the conveniently located water dispenser, adjustable shelving, and excellent lighting. We’re especially glad the spacious interior is helping you keep everything visible and organized without items getting hidden.
Thank you for your kind words about the product quality and for choosing Frigidaire. We truly appreciate your business and hope you continue to enjoy your new refrigerator for many years to come!
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at Frigidaire.ca or contact us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Thank you for sharing such a detailed review! We’re delighted to hear that your new Frigidaire French-door refrigerator is a perfect fit for your needs and that the design has made everyday access more convenient.
It’s wonderful to know that you’re enjoying the conveniently located water dispenser, adjustable shelving, and excellent lighting. We’re especially glad the spacious interior is helping you keep everything visible and organized without items getting hidden.
Thank you for your kind words about the product quality and for choosing Frigidaire. We truly appreciate your business and hope you continue to enjoy your new refrigerator for many years to come!
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at Frigidaire.ca or contact us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.ca