Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.2
(206 Reviews)
Rating breakdown 206 reviews
5 Stars
120
4 Stars
50
3 Stars
11
2 Stars
7
1 Star
18
86%of customers recommend this product.
(
171 out of
199)
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Loving this fridge so far
on February 6, 2024
Posted by: MorganDB74
I've had this fridge for a few weeks now and couldn't be happier. It replaced a 30" standard depth and seems so much bigger. I appreciate the lighting that lets you see everything inside. The big door bins hold so much and the counter depth makes it easy to get everything. I like the water dispenser in the door...it seems handier than having to reach further into the fridge. The fit and finish is much nicer than many other models I looked at. I also like the flat front instead of the curved look of most other options.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Door panel is warped
on January 30, 2024
Posted by: Jay Jay
Fridge drawers do not pull out far enough .Door skins are warped
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Poor quality control at the factory!
on January 29, 2024
Posted by: Rand
The fridge is sitting on a perfectly level concrete floor yet I had issues setting the level.
I found the cabinet was not former square at the factory and this required me to shim the right rear fixed castor to help level and also prevent the rocking unstable condition.
The deformed cabinet also forced me to jack up the left side door to match the right side.
There is now a visible difference between the doors when comparing the gap left to right along the freezer door yet the top of fridge doors are perfectly aligned.
We have also noticed the left fridge door surface is deformed with bumps and divots but the right door is good.
The fridge functions well so far.
I found the cabinet was not former square at the factory and this required me to shim the right rear fixed castor to help level and also prevent the rocking unstable condition.
The deformed cabinet also forced me to jack up the left side door to match the right side.
There is now a visible difference between the doors when comparing the gap left to right along the freezer door yet the top of fridge doors are perfectly aligned.
We have also noticed the left fridge door surface is deformed with bumps and divots but the right door is good.
The fridge functions well so far.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Online Outreach Specialist, Owen, January 30, 2024
Hello Rand,
Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. Also, Please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. Also, Please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Fabulous Fridge
on January 26, 2024
Posted by: Jdewbs
We are loving our new fridge, it’s bright and spacious. The set up inside makes it easy to keep the fridge organized. Spacious vegetable drawers. Haven’t hooked up the water line yet though. Has a great sleek look on the outside too.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Beautiful and functional
on January 19, 2024
Posted by: Cathy80
I bought this fridge to replace a new Samsung that came with our house because the icemaker failed after 2 years. This appliance is well made and very functional - plus having the ice in the freezer give us way more for when we need it. I also like the idea of the water dispenser on the inside of the fridge right where the doors open. The lighting is also very bright
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love our new fridge! Lots of space and cool features.
on January 17, 2024
Posted by: AndrewS
We got our fridge just before Christmas. My wife and I are super pleased with the purchase and at this point, would totally recommend it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great is of space and looks fantastic!!
on January 15, 2024
Posted by: Annie123
I bought this about a month ago and am so happy. It looks so nice in my kitchen and I love the flexibility and layout inside!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
It's good
on December 30, 2023
Posted by: Kristik
I love the beverage drawer. The water dispenser leaks alot so
u always have to have a cup to catch it and the freezer is a bit small.
Otherwise it's good.
u always have to have a cup to catch it and the freezer is a bit small.
Otherwise it's good.
I would recommend this to a friend!
Response from frigidaire.caBy Online Outreach Specialist, Owen, January 2, 2024
Hello Kristik,
I’m glad to hear that you love the beverage drawer. I’m sorry to hear that the water dispenser leaks a lot. A leaking water dispenser can be caused by several reasons such as a loose nozzle seal, blockage, or cracked housing. You may want to check the nozzle seal and the housing of the dispenser to see if they are damaged.
Regarding the freezer, I understand that it’s a bit small. Freezers come in different sizes, ranging from compact to large. If you need more space, you may want to consider purchasing a larger freezer or a separate freezer unit.
If the issue that you're having with the Leake persist, please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
I’m glad to hear that you love the beverage drawer. I’m sorry to hear that the water dispenser leaks a lot. A leaking water dispenser can be caused by several reasons such as a loose nozzle seal, blockage, or cracked housing. You may want to check the nozzle seal and the housing of the dispenser to see if they are damaged.
Regarding the freezer, I understand that it’s a bit small. Freezers come in different sizes, ranging from compact to large. If you need more space, you may want to consider purchasing a larger freezer or a separate freezer unit.
If the issue that you're having with the Leake persist, please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.ca