Customer reviews from frigidaire.ca
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.2
(157 Reviews)
Rating breakdown 157 reviews
5 Stars
89
4 Stars
42
3 Stars
10
2 Stars
4
1 Star
12
86%of customers recommend this product.
(
131 out of
152)
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
great fridge
on January 11, 2026
Posted by: Carla M
We are very happy with the fridge section—it’s spacious, keeps everything fresh, and works perfectly. The reason 5 stars was not given was the freezer drawer, which is rickety and loud when opening the compartment. The freezer drawer could be smoother and quieter when opening and closing, but it still functions well and holds plenty of items. Overall, this is a great appliance that meets our needs, and with a small improvement to the freezer drawer, it would be perfect.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great Fridge with some flaws
on January 13, 2026
Posted by: Fonz
I really do enjoy this fridge. It really suits my family needs. We don't use the ice maker nor the water dispenser. So for using it as a basic fridge. It's really good. However there are some flaws. The first one being the control panel. There is an issue with the control panel where some models are affected. You will hear a continuous beeping sound every few minutes. Frigidaire is aware of this and such will be replacing my control panel after a week use.
I've read other reviews where the ice maker and water dispenser have been giving people.issues. I wouldn't know because I don't use them.
Overall I do like the finish of the fridge. It's very spacious for a family.of 4. It is a definite upgrade. I'm sure you will enjoy it.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, January 14, 2026
Hi Fonz! Thank you for taking the time to share your experience with your Frigidaire refrigerator. We’re glad to hear that it is meeting your family’s needs and that you’re enjoying the spacious design and finish.
We also appreciate your honesty about the control panel issue and the potential concerns with the ice maker and water dispenser. It’s good to know that your replacement control panel is already on the way, and we’re committed to resolving such issues promptly for any affected models.
Your detailed feedback helps us understand how our products perform in real households and highlights areas where we can continue to improve. We hope your refrigerator continues to serve your family well, and we thank you for choosing Frigidaire.
If you need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also appreciate your honesty about the control panel issue and the potential concerns with the ice maker and water dispenser. It’s good to know that your replacement control panel is already on the way, and we’re committed to resolving such issues promptly for any affected models.
Your detailed feedback helps us understand how our products perform in real households and highlights areas where we can continue to improve. We hope your refrigerator continues to serve your family well, and we thank you for choosing Frigidaire.
If you need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
I will never look to another fridge again. Love everything about it.
on January 15, 2026
Posted by: JordyV
I bought this a month ago and been nothing but pleased. Tons of storage, ice and water machine are in a great spot. Very sharp looking
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, January 15, 2026
Hi, JordyV! Thank you for sharing your experience! We’re thrilled to hear you love your Frigidaire fridge and that it’s meeting all your needs—tons of storage, convenient ice and water features, and great style. If you ever need assistance or have questions, you can connect with us via livechat at www.frigidaire.ca or reach us by phone at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love my new fridge
on February 25, 2026
Posted by: Kellyp1
Just received this a month ago and I love it. The two split shelves are really neat and make storage easier. The door bins are huge and can hold heavy things like milk and large pop bottles.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, February 27, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear that you love your new refrigerator. It’s great to know that the split shelves and spacious door bins are making storage easier and more convenient for your heavy items. We’re so glad it’s meeting your needs!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Fridge
on February 27, 2026
Posted by: JBAssociates
This fridge is well worth the money. Amazing features and looks great too. Would highly recommend.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, February 27, 2026
Thank you for sharing your feedback! We’re thrilled to hear that your refrigerator is exceeding your expectations and that you’re enjoying both its features and style. It’s wonderful to know it’s providing great value for your home.
If you ever have questions or need assistance, our team is always happy to help. You can connect with us via Live Chat at Frigidaire.ca or call 1-(800) 265-8352, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted to hear you would highly recommend your refrigerator! — Maria
If you ever have questions or need assistance, our team is always happy to help. You can connect with us via Live Chat at Frigidaire.ca or call 1-(800) 265-8352, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted to hear you would highly recommend your refrigerator! — Maria
Written by a customer while visiting frigidaire.ca