Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.2
(206 Reviews)
Rating breakdown 206 reviews
5 Stars
120
4 Stars
50
3 Stars
11
2 Stars
7
1 Star
18
86%of customers recommend this product.
(
171 out of
199)
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
Replacement fridge
on September 29, 2026
Posted by: AquaKid
Great replacement fridge.
First one we bought was defective. Doors did not line up. Took longer than it should have for replacement.
Hopefully, this one we’ll have better luck with.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, September 29, 2026
Hi AquaKid!
Thank you for sharing your experience. We’re glad to hear that you’re pleased with your replacement Frigidaire refrigerator, and we’re sorry for the inconvenience and delay you experienced with the original unit.
We sincerely appreciate your patience and hope you continue to enjoy your new refrigerator. If you ever need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience. We’re glad to hear that you’re pleased with your replacement Frigidaire refrigerator, and we’re sorry for the inconvenience and delay you experienced with the original unit.
We sincerely appreciate your patience and hope you continue to enjoy your new refrigerator. If you ever need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features and size
on September 27, 2026
Posted by: rsk604
I'm really happy with this new fridge. Love the touch screen for adjustments.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, September 28, 2026
Dear Valued Customer,
Thank you for the great feedback! We’re thrilled to hear that you’re happy with your new refrigerator and enjoying the convenience of the touchscreen controls. We truly appreciate you choosing Frigidaire and taking the time to share your experience!
Should you have any questions or concerns in the future, please don’t hesitate to reach out. You may connect with us via live chat through Frigidaire.ca or contact our Customer Care Team at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a wonderful day!
Best regards,
Chris
Thank you for the great feedback! We’re thrilled to hear that you’re happy with your new refrigerator and enjoying the convenience of the touchscreen controls. We truly appreciate you choosing Frigidaire and taking the time to share your experience!
Should you have any questions or concerns in the future, please don’t hesitate to reach out. You may connect with us via live chat through Frigidaire.ca or contact our Customer Care Team at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Not impressed
on September 27, 2026
Posted by: Ice maker trouble
I bought this fridge because I wanted an ice maker in the freezer, but the ice maker stopped working less than a month after I bought it
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, September 28, 2026
Good day! We’re sorry to hear that the ice maker stopped working less than a month after you purchased your refrigerator. We understand how disappointing and frustrating this must be, especially since having an ice maker in the freezer was an important reason you chose this model.
We can see that you are currently working with our Customer Care Team toward arranging service with a technician. We appreciate your patience while this process is underway and hope the service visit helps get your ice maker working properly as soon as possible.
Thank you for bringing your concerns to our attention and for choosing Frigidaire. We sincerely regret the inconvenience this has caused and appreciate the opportunity to assist.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
We can see that you are currently working with our Customer Care Team toward arranging service with a technician. We appreciate your patience while this process is underway and hope the service visit helps get your ice maker working properly as soon as possible.
Thank you for bringing your concerns to our attention and for choosing Frigidaire. We sincerely regret the inconvenience this has caused and appreciate the opportunity to assist.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
As advertised
on September 24, 2026
Posted by: James C
So far we we are enjoying the fridge. Everything works as designed and it looks great in our kitchen.
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, September 25, 2026
Thank you for sharing your feedback, James! We're delighted to hear you're enjoying your new Frigidaire refrigerator and that everything is working as designed. It's wonderful to know it also looks great in your kitchen. We truly appreciate you choosing Frigidaire and hope you continue to enjoy it for years to come!
If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Enjoying my new fridge
on September 23, 2026
Posted by: The Varmint
Love the new fridge. I can be so much better organized than I was with my old fridge. Love the freezer at the bottom so all my regular fridge stuff is above and easier to reach.
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, September 24, 2026
Hello The Varmint!
Thank you for sharing your experience with your Frigidaire Counter-Depth French Door Refrigerator, model PRFG2383AF! We’re thrilled to hear that you’re loving your new refrigerator and that the spacious layout and convenient bottom freezer are helping you stay better organized. It’s wonderful to know that having your everyday items at eye level is making your kitchen routine easier.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire, and welcome to the Frigidaire family! ~Sam
Thank you for sharing your experience with your Frigidaire Counter-Depth French Door Refrigerator, model PRFG2383AF! We’re thrilled to hear that you’re loving your new refrigerator and that the spacious layout and convenient bottom freezer are helping you stay better organized. It’s wonderful to know that having your everyday items at eye level is making your kitchen routine easier.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire, and welcome to the Frigidaire family! ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
5
love it
on September 23, 2026
Posted by: liiz
i bought this a month ago and am loving it--so nice to have a consistent temperature
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, September 24, 2026
Hi, liiz! Thank you for sharing your feedback! We're delighted to hear that you're loving your Frigidaire French-door refrigerator and enjoying the consistent temperature performance. Reliable cooling is an important part of keeping your food fresh, and it's wonderful to know your new refrigerator is meeting your expectations. We truly appreciate you choosing Frigidaire and taking the time to leave a review.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST. We're always glad to help and look forward to serving you whenever needed. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST. We're always glad to help and look forward to serving you whenever needed. -Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Loyal Frigidaire Customer
on September 13, 2026
Posted by: Marijegs
We recently renovated our kitchen and decided to upgrade all our appliances. Choosing Frigidaire was an easy decision since our previous appliances were also Frigidaire and we never had any issues with them. We’ve always been happy with their quality and reliability, and we’re so excited to enjoy our new Frigidaire appliances in our beautiful new kitchen!
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, September 16, 2026
Hi Marijegs, thank you so much for your continued loyalty to Frigidaire! We’re thrilled to hear that you’ve trusted Frigidaire for your previous appliances and that you’ve chosen us again for your beautiful new kitchen. It’s wonderful to know that our quality and reliability have made such a positive impression over the years. We hope you enjoy your new Frigidaire appliances for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
So much room
on September 2, 2026
Posted by: Syd705
I absolutely love this fridge.so roomy inside. I like that ice and water are inside fridge. Would highly recommend.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, September 4, 2026
Bonjour Syd705, merci d’avoir pris le temps de partager vos commentaires! Nous sommes ravis d’apprendre que vous adorez votre réfrigérateur Frigidaire et que vous appréciez son espace intérieur généreux ainsi que le fait que la glace et l’eau soient accessibles à l’intérieur du réfrigérateur. Nous vous remercions sincèrement d’avoir choisi Frigidaire et de recommander votre expérience!
Pour toute question ou assistance concernant votre réfrigérateur, veuillez visiter Frigidaire.ca pour communiquer avec notre équipe de clavardage en direct ou appeler le 1-800-265-8352, du lundi au vendredi, de 8 h 30 à 20 h HE. Nous serons heureux de vous aider!
— Reed
Pour toute question ou assistance concernant votre réfrigérateur, veuillez visiter Frigidaire.ca pour communiquer avec notre équipe de clavardage en direct ou appeler le 1-800-265-8352, du lundi au vendredi, de 8 h 30 à 20 h HE. Nous serons heureux de vous aider!
— Reed
Written by a customer while visiting frigidaire.ca