Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(487 Reviews)
Rating breakdown 487 reviews
5 Stars
319
4 Stars
122
3 Stars
18
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
on August 14, 2026
Posted by: RMBT
[This review was collected as part of a promotion.] Very nice and well designed for storage and easy adjustments to shelving and storage space
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 18, 2026
Hi there. Thank you for the great feedback! We’re glad to hear you’re enjoying the thoughtful design and flexible storage options of your Frigidaire appliance. It’s wonderful to know the adjustable shelving makes it easy to customize the space to fit your needs. We appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Professional doesn’t disappoint
on August 10, 2026
Posted by: PatZ44
[This review was collected as part of a promotion.] After a year with a lemon, our refrigerator was replaced. This time we opted out on the outside water/ice dispenser and haven’t had any problems for the 3 weeks we’ve had the fridge.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 14, 2026
Hi there. Thank you for sharing your experience. We’re glad to hear your replacement refrigerator has been working well for you over the past few weeks. We appreciate you giving Frigidaire another opportunity and hope your new refrigerator continues to provide reliable performance for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 9, 2026
Posted by: The new addition
[This review was collected as part of a promotion.] Frigidaire makes a great product there prices are also reasonable for the average person on a budget. Make no. question they are on their game.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 11, 2026
Hi there! Thank you so much for your kind words and support! We’re thrilled to hear that you feel Frigidaire offers great products at reasonable prices that fit a variety of budgets. It means a lot to know that you recognize our commitment to providing quality and value. We truly appreciate you choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Performance
on August 8, 2026
Posted by: Crash58
[This review was collected as part of a promotion.] The refrigerator has meet all my expectations.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 11, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that your new refrigerator has met all your expectations.
We truly appreciate your kind words and are glad that you’re happy with your purchase. If you have any questions or need assistance with your refrigerator, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your refrigerator continues to provide reliable performance and convenience for many years to come. - Maria
We truly appreciate your kind words and are glad that you’re happy with your purchase. If you have any questions or need assistance with your refrigerator, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your refrigerator continues to provide reliable performance and convenience for many years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
So Far So Good
on August 6, 2026
Posted by: Katcamp
[This review was collected as part of a promotion.] It's not a week but so far so good. It can be said it is a masterpiece of beauty. It's smaller than my older frig but it has more room in it as it's laid out better. Drawers work well, seem solid. Good quiet ice maker. Had to purchase an ice scoop (Frigidaire - you couldn't supply one?). It's very nice and time will tell.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 10, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that your new refrigerator is off to such a great start and that you find it beautiful and thoughtfully designed.
It’s fantastic to know that the layout provides more usable space than your previous refrigerator, despite having a smaller footprint. We’re also glad that you’re enjoying the solid, well-functioning drawers and quiet ice maker.
We appreciate your feedback about the ice scoop. We understand how helpful it would be to have one included, and we’ll be sure to share your suggestion with our product team for consideration.
If you have any questions or need assistance with your refrigerator, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your refrigerator continues to impress you with its beauty, functionality, and reliable performance for many years to come. - Maria
It’s fantastic to know that the layout provides more usable space than your previous refrigerator, despite having a smaller footprint. We’re also glad that you’re enjoying the solid, well-functioning drawers and quiet ice maker.
We appreciate your feedback about the ice scoop. We understand how helpful it would be to have one included, and we’ll be sure to share your suggestion with our product team for consideration.
If you have any questions or need assistance with your refrigerator, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your refrigerator continues to impress you with its beauty, functionality, and reliable performance for many years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!
on August 6, 2026
Posted by: Kim1022
[This review was collected as part of a promotion.] Our fridge was delivered just over a week ago. So far I am loving this new fridge.
Love the sleek and clean design of this fridge without the water and ice on the exterior it really elevates the look. The counter depth really did make a difference and is a very nice addition to our kitchen. I was a bit worried as this fridge is less cubic feet and not as deep as the fridge we were replacing; but I am pleasantly surprised. The interior space was thoughtfully designed, I have ample space and nothing gets lost and spoils in the way back! There is plenty of space in the doors and the freezer is actually roomier than expected. Overall great design, it's quiet and our produce seems to stay fresher than in our previous fridge. So far I am loving this fridge - just hope it lasts as long as our last model which was purchased in 2004!
Love the sleek and clean design of this fridge without the water and ice on the exterior it really elevates the look. The counter depth really did make a difference and is a very nice addition to our kitchen. I was a bit worried as this fridge is less cubic feet and not as deep as the fridge we were replacing; but I am pleasantly surprised. The interior space was thoughtfully designed, I have ample space and nothing gets lost and spoils in the way back! There is plenty of space in the doors and the freezer is actually roomier than expected. Overall great design, it's quiet and our produce seems to stay fresher than in our previous fridge. So far I am loving this fridge - just hope it lasts as long as our last model which was purchased in 2004!
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 7, 2026
Hi Kim1022, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're loving your Frigidaire Counter-Depth French Door Refrigerator. It's great to know that you appreciate the sleek design, counter-depth fit, thoughtfully designed interior space, spacious doors, roomy freezer, and quiet operation.
We're also glad to hear that your produce is staying fresher and that the refrigerator has been a great addition to your kitchen. We appreciate you sharing your experience after replacing your previous refrigerator and hope your new Frigidaire appliance provides the reliable performance and longevity you're looking for.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
We're also glad to hear that your produce is staying fresher and that the refrigerator has been a great addition to your kitchen. We appreciate you sharing your experience after replacing your previous refrigerator and hope your new Frigidaire appliance provides the reliable performance and longevity you're looking for.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quality appliance, still configuring
on August 5, 2026
Posted by: Just Jon
[This review was collected as part of a promotion.] Love the flexibility of the french door design with wider shelves, still figuring out what configuration works best for us.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 10, 2026
Hi there. Thank you for sharing your feedback! We’re so glad you’re enjoying the flexibility of the French door design and the wider shelves. Finding the perfect configuration can take a little time, but we hope you have fun discovering the setup that works best for you. We appreciate you choosing Frigidaire and hope you continue to enjoy your new refrigerator!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 3, 2026
Posted by: My boys01
[This review was collected as part of a promotion.] Runs really well I’m happy with my frigerator
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 3, 2026
Dear Valued Customer,
Thank you for sharing your feedback! We’re happy to hear that your refrigerator is running well and that you’re satisfied with your purchase. Your positive experience means a lot to us, and we appreciate you choosing us for your appliance needs.
We hope your refrigerator continues to provide reliable performance and convenience for years to come!
If you have any additional questions or concerns in the future, please don’t hesitate to reach out. You can connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Thank you for sharing your feedback! We’re happy to hear that your refrigerator is running well and that you’re satisfied with your purchase. Your positive experience means a lot to us, and we appreciate you choosing us for your appliance needs.
We hope your refrigerator continues to provide reliable performance and convenience for years to come!
If you have any additional questions or concerns in the future, please don’t hesitate to reach out. You can connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com