We’re very sorry to hear about your disappointment with your refrigerator and the concerns you’ve experienced with the door alignment and overall quality. We understand how frustrating it must feel when a professional series appliance does not meet the expectations you had when making this investment. Please know this is not the experience we want for our customers, and we want to make sure your refrigerator is working as designed.

While we were unable to locate any contacts pertaining to your concern based on the information provided, we’d like to look into this further and provide direct assistance. Please reach out to us through Live Chat at Frigidaire.ca or call us at 1-(800) 265-8352 (Monday–Friday, 8:30 a.m.–8:00 p.m. EST) so we can review the details and work toward a resolution. - Maria

Thank you for reaching out and sharing your experience with your Frigidaire refrigerator, SleeplessinAlberta. I completely understand how frustrating it must be to deal with a control panel that has been beeping constantly for nearly two months, especially after replacing another fridge that failed early. I’m truly sorry for the inconvenience and for the delays you’ve experienced with service and parts.

It’s concerning that the issue has persisted despite two service visits and the long wait times for the replacement part. We aim for our customers to have reliable, functioning appliances from day one, and clearly we’ve fallen short in your case. I want to assure you that your situation is important to us, and we want to help resolve it as quickly as possible.

While waiting for the replacement part, our Customer Support team can help track the part status and provide updates on service scheduling to minimize further frustration. They may also offer temporary solutions to reduce the beeping if possible. Please contact us via Live Chat on our website or by dialing 1-800-265-8352 (Monday–Friday, 8:30 a.m.–8:00 p.m. ET) so we can escalate your case and ensure the resolution is prioritized.

We sincerely appreciate your patience and understanding, Maico, and we value your loyalty in choosing Frigidaire. Thank you again for bringing this to our attention. - Maico

Thank you for sharing your feedback with us! We’re so glad to hear that you would still recommend our 23 Cu. Ft. Counter-Depth French Door Refrigerator, but we sincerely apologize for the inconvenience caused by the sticker. We completely understand how frustrating it can be to deal with something like that right at the start of setting up your new appliance. Your experience is important to us, and we’ll make sure to pass along your feedback to the team to help improve future packaging. Thank you again for your patience, and we hope you enjoy your fridge now that it’s all set up!

If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1-800-265-8352, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.