Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.2
(176 Reviews)
Rating breakdown 176 reviews
5 Stars
100
4 Stars
46
3 Stars
10
2 Stars
5
1 Star
15
85%of customers recommend this product.
(
146 out of
171)
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
3
Nice Fridge
on November 21, 2023
Posted by: Essex App
Had this fridge for 3 weeks now. Went on vacation just after we got it. One of the doors does not alway close properly. This causes the door to stay slightly open if you are not careful. Glad it has the door ajar alarm on it. The horizontal alignment is also not straight. Also makes strange grinding noise once in a while, not sure what that is about, it work me up in the middle of the night. I am going to contact Frigidaire and see what they can do.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, November 22, 2023
Hello there. We're sorry to hear that you have this kind of issue with your refrigerator. We understand the need to have a perfectly new appliance that looks and works in good condition. Please ensure the floor is level and solid and can adequately support the refrigerator. If this requires a technician to diagnose your unit, don't hesitate to contact us via phone at (800) 265-8352 Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we'll be glad to help.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Terrible
on November 20, 2023
Posted by: Donotbuy
After researching for weeks we decided on (what we though was most reliable company) Fridgidair. We were beyond wrong. After 3 months of owning the fridge it is falling apart. Compressor is broken, water line leaking, air chamber completly frozen over. Ice box needs to be replaced. After 3 months?!. This is unacceptable. We are being told to wait over 6 months for parts to do a highly invasive repairs with no guarantee of no further damage. Who will pay for the damaged floors, spoiled food not to mention what are we to store food in till then?. We are so disappointed in Fridgidair a brand we grew up thinking was highly-rated and reliable. Do not recommend.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, November 21, 2023
Hi there! We feel terrible to hear that you’re having this experience with your appliance. Frigidaire is always available to help and provide any possible options we have. We can feel your disappointment, and we hope that you allow us to make things right. Please don't hesitate to contact us via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
So far so great!
on November 12, 2023
Posted by: GramaM
Have had it for a month and once the door was aligned properly (part of the setup), everything works fine. (I hope I don't jinx it with this comment.) I was worried about the icemaker and water dispenser, but I use them everyday and are just fine. I love how much storage there is in the doors leaving shelf space for other stuff.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good Refer Unit
on November 11, 2023
Posted by: Mike57
Great fridge/freezer. Only issue is it has a water dispenser drip which is really annoying
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Loving my new Fridge!
on November 9, 2023
Posted by: Calectibles
We've been using our fridge for a few weeks now and it has been problem free. It runs quietly unlike our previous M***** which was junk. The ice maker is great, works properly, and the interior is quite spacious for a counter depth model. The shelves have been well thought out. More expensive than a lot out there but it works well and has many desirable features, like in the door filtered water that is easy to use.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great Fridge!
on November 5, 2023
Posted by: David28
Bought this fridge as part of my kitchen reno. It looks and works great. I have taken away one star, as the shelving on the left side is a little less flexible.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love this fridge
on October 21, 2023
Posted by: Cbaco
Great counter depth fridge. The look is clean lines and the space inside is great.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Want to like it but horrible quality!
on September 19, 2023
Posted by: JohnnyD
First two fridges delivered had a dent on the front door (seemed like a manufacturing issue since it looked like a suction cup at the same spot on both fridges). The third fridge was ok, but after six months the water dispenser started leaking and the ice machine stopped working. It took 2 months to finally get the parts but during that time the leaky water dispenser got so bad that water was coming out of the top of the fridge door.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, September 20, 2023
Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that this has been your experience with your new appliance with a short time. We understand that there are no number of words that can change your views and experience
at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need help in the future, feel free to reach out us here or via Live Chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST
at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need help in the future, feel free to reach out us here or via Live Chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST
Written by a customer while visiting frigidaire.ca