Customer reviews from frigidaire.ca
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.3
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
82
4 Stars
39
3 Stars
9
2 Stars
3
1 Star
9
87%of customers recommend this product.
(
120 out of
138)
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
4
Looks good and reasonable storage
on February 16, 2025
Posted by: JillO
I bought this less than a month ago. The fridge freezes contents in certain areas. Also makes a grinding sound that is periodic and lasts only a few seconds- never long enough to get your phone out to record though. Overall we are pleased once we can sort out these small issues.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love this fridge
on February 24, 2025
Posted by: Glendl56
It is quiet, stays consistently cool, ice maker works really well, very spacious fridge and freezer space and looks great inside and out!
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, February 25, 2025
Hi, Glendl56. We appreciate you taking the time to provide feedback. We're glad to hear that your unit is working well and you love every design and functionality of it. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great Fridge one month in
on March 3, 2025
Posted by: tor25
Great layout and excellent cooling. Premium look and the smudge free is a great addition.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Good fridge
on March 11, 2025
Posted by: Crfridge10011001
Pretty good so far, sometimes the seal on freezer gets stuck and doesnt chime but only if I have overstuffed the freezer
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Bad luck or bad design?
on March 25, 2025
Posted by: FoolMeOnce
Last year I purchased a French door professional fridge from a scratch and dent vendor. Unfortunately I have either had a string of bad luck or this particular model has some design flaws. The first one I got, didn't have a functioning ice maker, ( seems somewhere its water line connection to the ice cube maker had broken off ) the second fridge that was supplied worked fine for about a week, then it suddenly got stuck in Sb ( Sabbath Mode?).
No amount of unplugging and replugging or trying to press the ‘-’ and F/C temp gets it out of Sb mode. Luckily the vendor seems to be doing everything they can to make me happy, but if they send me another replacement of the same model and something goes wrong again, I will never trust this brand again.
No amount of unplugging and replugging or trying to press the ‘-’ and F/C temp gets it out of Sb mode. Luckily the vendor seems to be doing everything they can to make me happy, but if they send me another replacement of the same model and something goes wrong again, I will never trust this brand again.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, March 28, 2025
Hi there, thank you for making time to provide us with your feedback. We are saddened to know that this has been your experience with your appliance for a short period of time. Please know that we never want our consumer to feel unhappy with their investment. Your experience matters to us, and we want to make sure that your concern is getting all the assistance you need.
Kindly check your inbox as we have sent you an email for us to address your concern properly. You may also reach out to us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Kindly check your inbox as we have sent you an email for us to address your concern properly. You may also reach out to us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Commercial look. Counter depth.
on March 26, 2025
Posted by: Mrmuffer
So far we are pretty happy with this new fridge. Love the ambient lighting and the gray shelving and door baskets.
Like the water on the inside of the door and the ice maker works well in the freezer drawer and doesn’t overflow like our previous fridge. The only complaint I have is the if you rest your hand on the edge of the door when the fridge is open, you can inadvertently change the temperature setting
Like the water on the inside of the door and the ice maker works well in the freezer drawer and doesn’t overflow like our previous fridge. The only complaint I have is the if you rest your hand on the edge of the door when the fridge is open, you can inadvertently change the temperature setting
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Meh
on April 1, 2025
Posted by: TheWriteStuff
Plastic drawers seem cheaply made and the water dispenser starting leaking immediately.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, April 7, 2025
Hi there, thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know that your experience matters to us, and we don't want our consumer to feel unhappy with their investment.
Kindly check your inbox as we have sent you an email for us to properly address your concern or you can also reach out to us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Kindly check your inbox as we have sent you an email for us to properly address your concern or you can also reach out to us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Did not disappoint
on April 8, 2025
Posted by: Mambo
I’ve about Electrolux for many years now, finally had the chance to find out and it did not disappoint. This fridge is well made, high quality and beautifully to look at. It has many features to offer and so far we love it. Recommend to check it out 👍
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca