Customer reviews from frigidaire.ca
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.3
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
82
4 Stars
39
3 Stars
9
2 Stars
3
1 Star
9
87%of customers recommend this product.
(
120 out of
138)
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
Great product
on January 21, 2025
Posted by: Daniela
I bought this frige 3 weeks ago. It fits our kitchen perfectly. It is well organized, all interior parts are of superior quality. It is is quite and works fine overall so far. We are happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Okay
on January 22, 2025
Posted by: Ab123
I especially like the lighting and shelf depth. It's easy to find things. I have found that items in the vegetable crisper tend to freeze even when the temperature is set higher and yet find the water dispenser water is not cold. It's also frustrating that the deli drawer does not pull all the way out.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christi, Online Outreach Specialist, January 23, 2025
Hello, Ab123. Thank you for taking the time to share your feedback regarding your Frigidaire appliance. We are pleased to hear that you appreciate the lighting and shelf depth, which enhance your ability to find items with ease.
We understand your concerns about the vegetable crisper freezing items, even at higher temperature settings. This is important to us, and we recommend checking the temperature settings and ensuring that air vents are not blocked, as this can sometimes affect cooling. If the issue persists, please don't hesitate to reach out to our customer support team for further assistance.
Regarding the deli drawer, we appreciate your feedback about it not pulling out completely. We continually strive to improve our products, and your comments will be reviewed by our team for potential enhancements.
Thank you for your valued input. If you have any further questions or need assistance, please feel free to contact us via live chat at Frigidaire.ca. Mon-FRI 8:30 am - 12 am ET, or call us at 1 (800) 265-8352, Mon-FRI 8:30 am - 8 pm ET, and our experts will be happy to assist. - Christi
We understand your concerns about the vegetable crisper freezing items, even at higher temperature settings. This is important to us, and we recommend checking the temperature settings and ensuring that air vents are not blocked, as this can sometimes affect cooling. If the issue persists, please don't hesitate to reach out to our customer support team for further assistance.
Regarding the deli drawer, we appreciate your feedback about it not pulling out completely. We continually strive to improve our products, and your comments will be reviewed by our team for potential enhancements.
Thank you for your valued input. If you have any further questions or need assistance, please feel free to contact us via live chat at Frigidaire.ca. Mon-FRI 8:30 am - 12 am ET, or call us at 1 (800) 265-8352, Mon-FRI 8:30 am - 8 pm ET, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Enjoying the versatility
on January 24, 2025
Posted by: Dday
My old fridge could only move a few shelves around. This seems more limitless and I love the auto shut doors. There should be little reason to leave the door open. The counter size looks great in the kitchen and it is very quiet. Enjoying it right now, but only used it for 2 months so far
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Pretty and functional
on January 30, 2025
Posted by: Brittany546
My only complaints are: 1) that the fridge is not as well organized as I'd thought. We've ended up losing usable space. It doesn't seem to matter how we arrange the shelves, we still don't have enough space for taller items and 2) it also has been freezing our food (fridge) and we've had to increase the temperature to 4 degrees celsius for it to not freeze. I wish the freezer came with a scoop for the ice maker. It also feels smaller than I was expecting and we've had some difficulties fitting everything we were ale to with our last fridge/freezer, even though the volume capacity is the same.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Noisy, strange loud terrible sounds
on February 2, 2025
Posted by: Fridgie
The fridge looks great… but some of the food freezes in the vegetable bins. Loud horrible screeches and popping noises occur once in a while which scare us!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, February 5, 2025
Thank you so much for sharing your feedback with us! I’m really glad to hear that the fridge looks great, but I’m sorry to hear about the issues with food freezing in the vegetable bins and the loud noises. That must be both frustrating and unsettling!
The freezing issue could be related to the temperature settings or airflow in the fridge, so I’d recommend checking the temperature settings to make sure they’re within the recommended range. If the noises persist, it could be due to the internal components adjusting or something causing air to move in a way that’s creating those sounds.
If you’d like more help troubleshooting or need assistance, feel free to reach out to us via Live Chat or give us a call at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re here to help and ensure your fridge is working as it should!
Best regards,
Juan
The freezing issue could be related to the temperature settings or airflow in the fridge, so I’d recommend checking the temperature settings to make sure they’re within the recommended range. If the noises persist, it could be due to the internal components adjusting or something causing air to move in a way that’s creating those sounds.
If you’d like more help troubleshooting or need assistance, feel free to reach out to us via Live Chat or give us a call at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re here to help and ensure your fridge is working as it should!
Best regards,
Juan
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Looks great
on February 6, 2025
Posted by: Charlie123
We bought these appliances for our new house and they look great in the kitchen.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, February 6, 2025
Hi, Charlie. We appreciate your time spent providing good feedback, and we're glad how you like your new appliance. We hope that we can continue to satisfy you and help you in the future. For any queries, reach out to us via chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Better than I expected
on February 8, 2025
Posted by: awkhope
I particularly love the layout of the interior of this refrigerator. Its quality and versatility are impressive. Set up was easy. Hope it lasts longer than 10 years!!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
23.3cu ft Frigidaire Professional Fridge
on February 11, 2025
Posted by: Bob39
Great appliance, our produce is staying fresh for a noticeably longer period. The filtered water and ice is a game changer
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca