Customer reviews from frigidaire.com
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(431 Reviews)
Rating breakdown 431 reviews
5 Stars
277
4 Stars
110
3 Stars
18
2 Stars
9
1 Star
17
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
LOVE MY NEW FRIGIDAIRE
on August 30, 2023
Posted by: BonnieF68
[This review was collected as part of a promotion.] I am absolutely satisfied with our new Frigidaire! There is so much room and it keeps me organized. I looked at a bunch of other models and brands and this one fit all my needs.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 8, 2025
Posted by: Jon153
[This review was collected as part of a promotion.] Excellent refrigerator
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 13, 2025
Posted by: SBotch
[This review was collected as part of a promotion.] We recently purchased this new refrigerator and to replace a Samsung French door with a bad ice maker and failing temperature control module. I wanted a refrigerator with an ice maker in the freezer. All models with an ice maker in the refrigerator section fail.
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 15, 2025
We’re glad to hear that you’ve recently purchased a new refrigerator and appreciate you sharing your experience and preference for a freezer-based ice maker. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 20, 2025
Posted by: GMAG
[This review was collected as part of a promotion.] Just love this fridge, as I did months of research on which brand would provide the reliability, function and quality of materials I was looking for. The Frigidaire Professional line ticked all the boxes for me. I was replacing a 28 cu ft three door fridge for this 23 cu ft counter depth model and I was hoping that I would not regret my decision because we cook a lot and our fridge is always full. After living with it for a couple of weeks we absolutely love all the features provided by this model, lighting is bright and we can view all the contents easily, space has surprisingly not been an issue as we opted not to have the ice/water in the door option, which leaves more room for food storage. This fridge is so quiet, so beautiful, love the finish and function of the glass shelves, large door bins. I would say the freezer is the only section that seems smaller than our previous one, however we have an upright freezer so it really wasn’t an issue for us. I am relieved and very happy with our decision.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 16, 2022
Posted by: RickT7558
[This review was collected as part of a promotion.] A very nice refrigerator. Looks great and fits perfect.
Written by a customer while visiting frigidaire.com
Customer Rating
5
What an Awesome Refrigerator!
on August 16, 2022
Posted by: ghop8002
[This review was collected as part of a promotion.] Sleek, contemporary,stylish...all words to describe our new refrigerator. It has so much pre-organized storage space for our products. We love the produce crisping and deli meat drawers. The freezer, being on the bottom, is so convenient, making the products in the refrigerated area easy to get too. It does a great job keeping the ice cream and popsicles just right!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excited for the Usage
on August 17, 2022
Posted by: China162
[This review was collected as part of a promotion.] I was pleased with the appearance and the size of the unit. It fit into the space perfectly. Unfortunately, when it was delivered, the installation of the doors left the right-hand side of the door higher than the left-hand side. I don't know if this can be fixed but I will call customer service.
Response from frigidaire.comBy Briana , Online Outreach Specialist , August 23, 2022
Hello, China162! Thank you for sharing your concerns with us. To assists with refrigerator door alignments and cabinet leveling, please refer to pages 9-11 for proper instructions. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Incredible
on August 27, 2022
Posted by: Wme208
[This review was collected as part of a promotion.] We replaced our 16 year old fridge with our new Frigidaire and cannot believe how great our new Frigidaire performs.
Written by a customer while visiting frigidaire.com