Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(487 Reviews)
Rating breakdown 487 reviews
5 Stars
319
4 Stars
122
3 Stars
18
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
2
Love our new Frigidaire
on November 28, 2025
Posted by: CharleysMom
[This review was collected as part of a promotion.] We had a hard time deciding between a standard depth or counter depth refrigerator. We went with the counter depth and are so happy we did! There is a lot of space in the door bins and love the 2 adjustable shelves in the main compartment. The water dispenser is convenient and the ice maker in the freezer does a great job.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 1, 2025
Hi there. Thank you for sharing your experience with your new counter-depth refrigerator! We’re thrilled to hear that it’s meeting your needs and that you’re enjoying the spacious door bins, adjustable shelves, and convenient water and ice dispensers.
Your satisfaction is very important to us, and we appreciate your feedback. We hope your new refrigerator continues to make life easier and more enjoyable for you and your household.
If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Your satisfaction is very important to us, and we appreciate your feedback. We hope your new refrigerator continues to make life easier and more enjoyable for you and your household.
If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pleased so Far!
on November 21, 2025
Posted by: cara1234
[This review was collected as part of a promotion.] Love the convenience of the water inside the door and ice. Provides ample room. Like the temperature gauge for the one drawer. They were unable to connect the stainless steel cord, which they say would make a difference when installed.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 24, 2025
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the convenience of the water and ice features, as well as the ample storage space and temperature gauge on the drawer of your refrigerator. We always appreciate hearing which features are making a difference in your daily use.
Regarding the stainless-steel cord, we understand how important it is for your setup, and we’d be happy to help you connect it properly. For personalized assistance, please reach out to our team via Live Chat at Frigidaire.com
for immediate support, or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Our representatives are ready to guide you step by step to ensure everything is installed and functioning as it should.
Thank you again for choosing Frigidaire and for letting us know about your experience! - Maria
Regarding the stainless-steel cord, we understand how important it is for your setup, and we’d be happy to help you connect it properly. For personalized assistance, please reach out to our team via Live Chat at Frigidaire.com
for immediate support, or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Our representatives are ready to guide you step by step to ensure everything is installed and functioning as it should.
Thank you again for choosing Frigidaire and for letting us know about your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 20, 2025
Posted by: Alli80
[This review was collected as part of a promotion.] Love this refrigerator! The counter-depth design gives my kitchen a sleek, built-in look, and the inside layout is super spacious and organized. It cools evenly, the lighting is bright, and the smudge-proof stainless steel stays looking clean. The internal water dispenser is convenient without taking up shelf space. Overall, a great fridge with a modern look and smooth everyday performance.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 24, 2025
Hi Alli! Thank you so much for sharing your feedback! We’re thrilled to hear that your refrigerator is providing a sleek, built-in look while keeping everything cool, organized, and easily accessible. It’s great to know that the lighting, smudge-proof finish, and internal water dispenser are adding convenience to your everyday use.
We’re delighted that your fridge is delivering smooth performance and a modern style for your kitchen! If you ever have questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re delighted that your fridge is delivering smooth performance and a modern style for your kitchen! If you ever have questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!!!
on November 18, 2025
Posted by: Micha1845
[This review was collected as part of a promotion.] I absolutely love my new fridge. I got the counter depth and I was worried I wouldn’t have enough room but due to the design it feels bigger than my old regular sized fridge.
The stainless never gets dirty or finger printed up. It truly is a fabulous product.
The stainless never gets dirty or finger printed up. It truly is a fabulous product.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 15, 2025
Posted by: Doug2480
[This review was collected as part of a promotion.] We did so much research before buying this model. We could not be happier! By far the best refrigerator we have ever owned. Sleek and stylish, and the features are state of the art (humidifier-controlled crispers and temperature-controlled seafood and meat drawer). We really like the clean classy look outside with the water dispenser and ice maker inside. The French doors and freezer drawer are solid feeling. We visited so many showrooms, and most other brands frankly felt cheap. Do yourself a favor and find one on display so you can experience the quality construction and design in person. I highly recommend this appliance.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, November 18, 2025
Thank you so much for your thoughtful and detailed review of the 23 Cu. Ft. Counter-Depth French Door Refrigerator. We’re thrilled to hear that your research led you to a product that exceeds your expectations and that you’re enjoying the sleek design, advanced features, and quality construction. Your positive experience with the humidifier-controlled crispers, temperature-controlled drawers, and interior water and ice dispensers is exactly what we strive for. We appreciate your recommendation and are grateful you chose our appliance for your home. If you will need assistance in the future, please don't hesitate to reach out to us at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM & Saturday, 9:00 AM to 6:00 PM ET. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Refridgerater Choice
on November 10, 2025
Posted by: Scott AL
[This review was collected as part of a promotion.] I love my Frigidaire Professional refrigerator. It's spacious, beautiful and counter depth fits seamlessly in my kitchen. My favorite feature is the water dispenser inside the refrigerator door, which makes for less mess and ease of use.
I'm very happy with this product and highly recommend it.
I'm very happy with this product and highly recommend it.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Mostly positive with a few negatives
on November 7, 2025
Posted by: Nini29
[This review was collected as part of a promotion.] Well lit interior, nice finish and design for our space, conveniently located water dispenser inside refrigerator, thoughtful storage spacing both frig and freezer. Lower Pull out drawer in frig does not pull out far enough to access items in the back of the drawer . It can be tilted and pulled out more but not smoothly. Ice turnoff in a very awkward spot should you want or need to turn it off…have to get down on knees and bend over to access.
Response from frigidaire.comBy Rox, Online Outreach Specialist, November 10, 2025
Hello, Nini29! Thank you for sharing your detailed feedback! We’re glad to hear that you’re enjoying the well-lit interior, sleek design, convenient water dispenser, and thoughtful storage. We also appreciate you letting us know about the lower drawer accessibility and ice turn-off location — your insights help us improve our designs.
If you’d like assistance or tips for making the drawer and ice features easier to use, please connect with us via Live Chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can.
- Rox.
If you’d like assistance or tips for making the drawer and ice features easier to use, please connect with us via Live Chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can.
- Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful Class Fridge
on November 3, 2025
Posted by: JGill1
[This review was collected as part of a promotion.] I recommend to anyone looking for a classy countertop depth fridge. Sleek and non bulky, yet fits a lot inside!
Written by a customer while visiting frigidaire.com