Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.2
(176 Reviews)
Rating breakdown 176 reviews
5 Stars
100
4 Stars
46
3 Stars
10
2 Stars
5
1 Star
15
85%of customers recommend this product.
(
146 out of
171)
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
3
A few problems
on July 29, 2024
Posted by: Kdel
Overall I’m happy with the fridge but having problems with things freezing on the upper shelf of the fridge. Also the freezer door doesn’t open evenly. It’s seems to slide to one side so you have to make sure you pull it in the middle.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, July 30, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We are glad to know that you are happy with our product. regarding the frost or freezing issue kindly make sure that the door is closed properly as the moist that gets inside causes freezing, about the freezer door kindly check if there is no ice buildup that hinders it to close completely. If the tips didn't work, feel free to reach out us here or via Live Chat at frigidaire.ca or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Last time
on July 21, 2024
Posted by: Randy l
Expensive filter
Water maker stop working 2 months
Very hard to take out the refrigerator basket
Low quality overall
Water maker stop working 2 months
Very hard to take out the refrigerator basket
Low quality overall
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, July 23, 2024
Hi, Ruby. We're sorry to hear you feel this way. We want you to know that you matter to us as a customer, and we are going to do our best to assist you. We want you to know that you are heard, and some quality feedback will help us improve our appliances in the future. We hope you will give us a chance to help. Please connect with us via phone at 800-265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Enough room but leaves lots to be desired!
on July 14, 2024
Posted by: Joyc
Installed a 23.3 cu ft counter depth bottom freezer fridge several weeks ago & can’t say I’m happy with it. I haven’t called Frigidaire yet but there is ice on the back wall behind both crispers so that anything that sits towards the back of the crispers gets frozen! I have tried changing the fridge temperature from 37 to 34 & back again but there’s no change in the ice formation on back wall. Both crispers are a decent size but it’s hard getting things out because the crispers don’t pull out very far. Also the on/off switch for the ice is in the most ridiculous position that you can’t see it by bending down & almost need to be upside down to find it!! Also short recessed door shelves at the bottom on of each door? You can’t even see the shelf without bending down. Good place to put stuff & forget it!!!!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Online Outreach Specialist, Owen, July 16, 2024
Hello Joyc,
Thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore seeing how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore seeing how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good features ie ice, water and capacity
on July 3, 2024
Posted by: Clutch
Had for roughly a month and pleased so far.
Good size
Good size
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Bright, spacious and functional.
on June 26, 2024
Posted by: Brett
We are very happy with this fridge. It has tons of room, it has great organization and is bright. No complaints.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Beautiful fridge, love the design and functionality.
on June 25, 2024
Posted by: Egelz
I love the French door feature and the interior water dispenser. Easy to clean and limited hand prints on the stainless steel finish.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Good looking and practical fridge
on June 24, 2024
Posted by: AnthonyB
This fridge has lots of room, it's bigger than our previous counter-depth, and requires less fingerprint cleaning. It looks very smart and seems well built.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
So far so food!
on June 19, 2024
Posted by: LindsYvette
Beautiful look and matches the "industrial" look of our residential kitchen.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca