Customer reviews from frigidaire.com
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(431 Reviews)
Rating breakdown 431 reviews
5 Stars
277
4 Stars
110
3 Stars
18
2 Stars
9
1 Star
17
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
3
New Fridgidaire
on January 15, 2024
Posted by: CarliGirl
[This review was collected as part of a promotion.] Adjusting to a new refrigerator takes a bit of time. Where is the best place for the milk and how about leftovers...these and other are decisions that have to be made. The major negative is that the veggie, fruit and meat bins do not pull out as far as I would like. I have learned to "fish" for items in the back, and they do pull out because they do come out to clean them. I do like the ease of cleaning and how well it cools. I don't have frozen lettuce, as I have had with past appliances.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 17, 2024
We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful addition to kitchen
on February 15, 2024
Posted by: Sued9
[This review was collected as part of a promotion.] Appliance is like a price of jewelry in the kitchen. Very sturdy with great handles. Inside is roomy and well lit. Like that the water dispensers close to the opening of the door so you can keep the door almost closed when getting water.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Fridge!
on April 7, 2024
Posted by: Dbella821
[This review was collected as part of a promotion.] I absolutely love our new Frigidaire refrigerator.
The look of the appliance is super high-end, and the price paid as well worth the value. I love the built-in water dispenser inside the door Which gives the front of the appliance, a seamless, luxurious feel.
The look of the appliance is super high-end, and the price paid as well worth the value. I love the built-in water dispenser inside the door Which gives the front of the appliance, a seamless, luxurious feel.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Crooked emblem
on May 23, 2024
Posted by: Crooked emblem
[This review was collected as part of a promotion.] The appliance has been in my house for one week. So far it is functioning okay. The emblem was applied crooked. This was a true disappointment for a professional grade fridge. Imagine we have to look at the crooked emblem for years to come. Also, the stainless in the left door is so wavy. The right door not so. Craftsmanship is poor . My counter depth Amana which this new fridge has replaced has better quality stainless and is 20 years old and still working and in a different location in the house. We are not truly satisfied with the quality of the outside of the fridge. The inside is satisfactory so far . We like the plastic bins in the freezer rather than coated baskets that eventually rust. We asked ourselves how much money do we have to spend to get a fridge that is without flaws.
Response from frigidaire.comBy Christi, Online Outreach Specialist, May 27, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, valued customer. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 8, 2024
Posted by: cathy 2909
[This review was collected as part of a promotion.] the only thing is the water dispenser is very slow
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 14, 2024
Posted by: SH469
[This review was collected as part of a promotion.] After having to dispose of my wonderful 38 year old refrigerator I thought that nothing will be as good.
This refrigerator comes close. The freezer part could be more generous. That is why I gave it 4 stars or maybe 4.5
This refrigerator comes close. The freezer part could be more generous. That is why I gave it 4 stars or maybe 4.5
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge For The Money
on July 1, 2024
Posted by: Trevlsac
[This review was collected as part of a promotion.] Fridge shopping just isnt fun. We found this Frigidaire unit and it checked all the boxes. We've had it for a few months now and are really impressed. Great quality and good looks.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our new Frigidaire!
on August 6, 2024
Posted by: PegS60
[This review was collected as part of a promotion.] We have wanted to replace our Refrigerator for the past few years. Our previous refrigerator was on its last leg after almost 21 yrs. It finally reached a point where it made more sense to replace it versus wait spend a fortune on repairs. Many of our friends have Frigidaire models and raved about them. We looked at many brands and decided on the Frigidaire model. We love it! The French doors with the freezer on the bottom is something we have always wanted! It is a fingerprint resistant model that is beautiful and looks amazing in our kitchen!
Written by a customer while visiting frigidaire.com