Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
3.9
(155 Reviews)
Rating breakdown 155 reviews
5 Stars
65
4 Stars
52
3 Stars
15
2 Stars
7
1 Star
16
76%of customers recommend this product.
(
111 out of
146)
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Love my fridge, especially because it has two ice cube departments.
on August 18, 2024
Posted by: Susan B
I bought this fridge about three weeks ago and so far so good. I have no complaints.
I love the two ice makers and the space it has.
I love the two ice makers and the space it has.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Faulty appliance
on August 13, 2024
Posted by: Parsa
There's moisture in the fridge, waiting for it to get fixed.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, August 14, 2024
We thank you for your willingness to share your review and for bringing this to our attention.
It is so unfortunate that you have had this experience with your new French-door refrigerator in such a short time, and I can understand your disappointment. We take great satisfaction in meeting your high standards for quality, and please accept our sincerest apologies for any inconvenience this may have caused you.
Rest assured that we will work closely with our technicians to resolve the moisture issue and are committed to delivering and replacing the part that is needed for the repair as quickly as possible, so you and your family can get to enjoy the appliance for more years to come.
Customer care is a big deal, and it is important to me that you have access to the best available. For any further help needed, feel free to connect with us on a call by dialing 1-800-265-8352, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
It is so unfortunate that you have had this experience with your new French-door refrigerator in such a short time, and I can understand your disappointment. We take great satisfaction in meeting your high standards for quality, and please accept our sincerest apologies for any inconvenience this may have caused you.
Rest assured that we will work closely with our technicians to resolve the moisture issue and are committed to delivering and replacing the part that is needed for the repair as quickly as possible, so you and your family can get to enjoy the appliance for more years to come.
Customer care is a big deal, and it is important to me that you have access to the best available. For any further help needed, feel free to connect with us on a call by dialing 1-800-265-8352, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Nice fridge!
on August 10, 2024
Posted by: Sheryl21
Fridge arrived 7 weeks ago and so far I am happy. The doors hold more than I ever expected. It is brightly lit which makes it nice. The ice is dispensed in such a way that it misses your glass if not careful. Adds to the fun I guess!! 😀
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Fridgedaire Professional fridge, love it!
on August 5, 2024
Posted by: Turc
I bought this fridge about two weeks ago. I love it. My only complaint is how the door where the ice maker is closes it has an edge that must be down and closed first or it wedges open. Minor but something you must dol
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Beautiful looking fridge with many features.
on July 30, 2024
Posted by: Belladonna
I bought this fridge about two weeks ago and I am very happy with it. There’s plenty of room and the water dispenser isn’t slow like my old fridge. Overall I am very satisfied.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Beautiful Fridge
on July 28, 2024
Posted by: Liddard33
I have only had the fridge for a couple of weeks so still checking things out. It is a bit smaller than my previous one but adjusting to that. Overall a very nice fridge
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Features are as advertised.
on July 22, 2024
Posted by: Hhursi
Bought this few weeks ago. There's dent at the right corner of the top space and as well slightly misaligned door. Not so much a bother but not what I expected for a Frigidaire Professional brand. Our appliances are all of this brand and they're fine.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Scratch and rattling noise issue
on July 21, 2024
Posted by: Jessie9364
1. There were two scratches on the surface of the fridge upon removing the package wrapping
2. The wire hit the cooling fan, making a constant noise at the back of the fridge
2. The wire hit the cooling fan, making a constant noise at the back of the fridge
I would recommend this to a friend!
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, July 23, 2024
We appreciate you taking your time to review, and thank you for bringing this to our attention.
We would like to sincerely apologize for the disappointment and troubles you've been experiencing with your French-door refrigerator. Please know that this is never the kind of experience we would want you to have with us. Although this is an unusual occurrence, we strongly advise that you inspect the appliance upon delivery for any flaws so that the local store where you purchased it can replace the unit. Most flaws are caused by the delivery process rather than the manufacturer.
We seem to have a great chance to improve your experience with us. We would be happy to see how we may be able to assist with this concern regarding the wire hitting the cooling fan and causing a constant noise. To help you with setting up an appointment with a technician, at your convenience, feel free to connect with us on a call by dialing 1-800-265-8352, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
We would like to sincerely apologize for the disappointment and troubles you've been experiencing with your French-door refrigerator. Please know that this is never the kind of experience we would want you to have with us. Although this is an unusual occurrence, we strongly advise that you inspect the appliance upon delivery for any flaws so that the local store where you purchased it can replace the unit. Most flaws are caused by the delivery process rather than the manufacturer.
We seem to have a great chance to improve your experience with us. We would be happy to see how we may be able to assist with this concern regarding the wire hitting the cooling fan and causing a constant noise. To help you with setting up an appointment with a technician, at your convenience, feel free to connect with us on a call by dialing 1-800-265-8352, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.ca