Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
3.9
(155 Reviews)
Rating breakdown 155 reviews
5 Stars
65
4 Stars
52
3 Stars
15
2 Stars
7
1 Star
16
76%of customers recommend this product.
(
111 out of
146)
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
3
Some issues
on August 6, 2026
Posted by: Joec69
Owned for about a month and on two occasions showed power failure I reset each time but no other appliance or clock showed that there had been loss of power.
On two occasions the unit went into deep freeze on its own. I reset and am monitoring for future occurances.
Response from frigidaire.caBy Reed, Online Outreach Specialist, August 10, 2026
Hi Joec69, thank you for taking the time to share your detailed feedback. We're sorry to hear about the unusual issues you've experienced with your Frigidaire Counter-Depth French Door Refrigerator. We understand how concerning it is to see a power failure indication when there does not appear to have been a household power interruption, especially when the refrigerator has also gone into a deep-freeze condition on separate occasions.
We appreciate you resetting the unit and monitoring it for future occurrences. Since the refrigerator has experienced repeated unexpected temperature changes and alerts, we recommend having the appliance evaluated to help determine whether it is operating as designed and to help prevent further issues with food storage.
Your feedback regarding these unexpected occurrences is valuable to us.
If you have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to assist you further. — Reed
We appreciate you resetting the unit and monitoring it for future occurrences. Since the refrigerator has experienced repeated unexpected temperature changes and alerts, we recommend having the appliance evaluated to help determine whether it is operating as designed and to help prevent further issues with food storage.
Your feedback regarding these unexpected occurrences is valuable to us.
If you have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to assist you further. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Really nice Refrigerator
on August 5, 2026
Posted by: Cdnman0
Had it a couple of weeks and so far everything is working very well.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, August 10, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that your new Frigidaire appliance has been performing very well so far. We appreciate you choosing Frigidaire and hope you continue to enjoy reliable performance for years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Frigidaire
on August 4, 2026
Posted by: Christine 50
I bought this nine months ago and already have problems it overheats . Also I saw the 29 cu but somehow wouldn’t fit through my door and they told me this one it is the same which it is much smaller. I am not happy at all no much room. They didn’t had it in the store for me to see it.
I don’t recommend to anyone.
I don’t recommend to anyone.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, August 6, 2026
Good day, Christine 50! Thank you for sharing your feedback. We’re sorry to hear about your experience with your refrigerator and understand how frustrating it must be to encounter issues after only nine months of use. We also understand your concerns regarding the size, capacity, and not having the opportunity to view the unit in person before purchase.
We can see that you are already working with our Customer Care Team toward a resolution, and a service technician has been set up to further assist with the overheating concern. We appreciate your patience while this is being addressed and hope to help restore your confidence in your appliance.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! - Maico
We can see that you are already working with our Customer Care Team toward a resolution, and a service technician has been set up to further assist with the overheating concern. We appreciate your patience while this is being addressed and hope to help restore your confidence in your appliance.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
2nd Professional Counter Depth
on August 2, 2026
Posted by: Vachomian
Love to fridge! This would be are 2nd one! We original
purchased when we renovated our kitchen in 2016! We just moved from our home and it is still working. We purchase the same mode of our new home. The have made many improvements which are awesome! Seems that that there is even more storage space and the doo shelving is amazing! The best thing I think is the dual
Ice makes. I recommend this fridge!
purchased when we renovated our kitchen in 2016! We just moved from our home and it is still working. We purchase the same mode of our new home. The have made many improvements which are awesome! Seems that that there is even more storage space and the doo shelving is amazing! The best thing I think is the dual
Ice makes. I recommend this fridge!
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, August 4, 2026
Thank you for taking the time to share your wonderful feedback! We are delighted to hear that you chose Frigidaire once again after enjoying your previous refrigerator for many years. Your continued trust in our brand is truly appreciated.
It's fantastic to know that you are enjoying the improvements in your new refrigerator, including the increased storage space, enhanced door shelving, and dual ice makers. We’re thrilled that these features have made such a positive difference and that you would recommend this model to others.
Thank you for choosing Frigidaire. We hope your new refrigerator continues to provide reliable performance, convenience, and enjoyment for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It's fantastic to know that you are enjoying the improvements in your new refrigerator, including the increased storage space, enhanced door shelving, and dual ice makers. We’re thrilled that these features have made such a positive difference and that you would recommend this model to others.
Thank you for choosing Frigidaire. We hope your new refrigerator continues to provide reliable performance, convenience, and enjoyment for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Horrible
on July 17, 2026
Posted by: Eory
Fridge died within 3 months, compressor failed, completely shut down.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, July 20, 2026
Good day, Eory! Thank you for sharing your experience. We’re sorry to hear about the issue you experienced with your Frigidaire refrigerator. We understand how frustrating and disappointing it must be to have your refrigerator stop working completely due to a compressor failure after only a few months of use.
We apologize for the inconvenience this has caused and appreciate you bringing your concerns to our attention. We can see that you are working with our Customer Care Team, and we hope they can provide the assistance and resolution you need as quickly as possible.
Your feedback regarding the performance and reliability of your refrigerator is valuable and will be shared with the appropriate teams for review.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We apologize for the inconvenience this has caused and appreciate you bringing your concerns to our attention. We can see that you are working with our Customer Care Team, and we hope they can provide the assistance and resolution you need as quickly as possible.
Your feedback regarding the performance and reliability of your refrigerator is valuable and will be shared with the appropriate teams for review.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
THE LOOK👍
on July 13, 2026
Posted by: Ice enthusiast
I love the fact that it has 2 ice makers one for everyday and a 2nd on the bottom that I can turn on and off for when I need extra ice
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 13, 2026
Hi there, thank you for sharing your feedback! We’re thrilled to hear you’re enjoying the look of your 23 Cu. Ft. Counter-Depth French Door Refrigerator and the convenience of having two ice makers. It’s great to know the flexibility of having a dedicated everyday ice maker along with an additional ice option when needed has been a valuable feature for you. We appreciate you choosing Frigidaire and are glad your refrigerator is providing the features that fit your lifestyle. If you ever have any questions or need assistance with your refrigerator, please reach out to us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Too much ice?
on July 12, 2026
Posted by: Shirley Bea
Great fridge but I find the ice maker and ice compartment in the freezer take up too much space. Compartment is unnecessary since there is an external ice dispenser.
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 15, 2026
Hi there, thank you for taking the time to share your feedback! We're glad to hear you're enjoying your refrigerator overall. We appreciate your comments regarding the ice maker and ice storage compartment, and understand your preference for maximizing freezer space. If you need further assistance, please connect with us through the live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. We'd be happy to assist you. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Space optimization
on July 10, 2026
Posted by: DavidD
I bough this refrigerator few weeks ago and despite que fact it's a counter depth version and having the ice dispenser on the door, there is plenty of space inside!
Only 3 little things I would improve:
- To have smoother freezer door rail / roller.
- To have the custom bottom drawer split in two, to avoid having to open both doors to access it.
- Improve the left door pivoting seal hatch to avoid it to bounce back when opening the door a bit to fast, which could end up with accidental problem when closing the door.
- To have smoother freezer door rail / roller.
- To have the custom bottom drawer split in two, to avoid having to open both doors to access it.
- Improve the left door pivoting seal hatch to avoid it to bounce back when opening the door a bit to fast, which could end up with accidental problem when closing the door.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, July 13, 2026
Hi DavidD!
Thank you for taking the time to share your detailed feedback with us. We're happy to hear that you’re enjoying the spacious design of your Frigidaire counter-depth refrigerator and that it provides the storage capacity you need despite its size and features.
We appreciate you sharing your suggestions regarding the freezer door operation, drawer design, and door seal hatch. Customer feedback like yours is important and helps us better understand your experience and identify opportunities for improvement.
We truly appreciate your support and are grateful that you chose Frigidaire. If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your detailed feedback with us. We're happy to hear that you’re enjoying the spacious design of your Frigidaire counter-depth refrigerator and that it provides the storage capacity you need despite its size and features.
We appreciate you sharing your suggestions regarding the freezer door operation, drawer design, and door seal hatch. Customer feedback like yours is important and helps us better understand your experience and identify opportunities for improvement.
We truly appreciate your support and are grateful that you chose Frigidaire. If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca