Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
3.9
(164 Reviews)
Rating breakdown 164 reviews
5 Stars
67
4 Stars
58
3 Stars
16
2 Stars
7
1 Star
16
77%of customers recommend this product.
(
119 out of
154)
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
4
Improvement over our last similar model
on September 18, 2026
Posted by: BAS1
I had to get a new professional fridge because the compressor failed on our old one. We replaced it with the newer version of the old one. More capacity and quieter. However, the bottom drawers of the fridge part only come out half way and it makes it harder to put things into them. Other than that it’s fine. Hopefully the compressor will last longer
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, September 21, 2026
Hi 272056221!
Thank you for sharing your experience with your new Frigidaire Professional refrigerator. We’re glad to hear that you’re enjoying the increased capacity and quieter operation compared with your previous model. We also appreciate your feedback about the refrigerator drawers and understand how this can affect convenience when loading and organizing items.
If you ever need any assistance or have questions about your refrigerator, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your new Frigidaire Professional refrigerator. We’re glad to hear that you’re enjoying the increased capacity and quieter operation compared with your previous model. We also appreciate your feedback about the refrigerator drawers and understand how this can affect convenience when loading and organizing items.
If you ever need any assistance or have questions about your refrigerator, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Love the space in the doors
on September 17, 2026
Posted by: Lorrie O
Like it, but it is loud when filling up with water, and when the ice drops.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, September 17, 2026
Dear Valued Customer,
Thank you for sharing your feedback. We’re glad to hear that you like your refrigerator, and we appreciate you bringing the noise levels to our attention.
We understand that sounds while the refrigerator is filling with water or when ice drops can be noticeable and may be disruptive. Your feedback is important to us, and we’ll be sure to share your comments with our product team as we continue looking for ways to improve the overall ownership experience.
Thank you for choosing Frigidaire!
If you have any other concerns or questions we can assist you with, please let us know. You can connect with us via live chat at Frigidaire.ca or contact our Customer Care Team at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Have a great day!
Best regards,
Chris
Thank you for sharing your feedback. We’re glad to hear that you like your refrigerator, and we appreciate you bringing the noise levels to our attention.
We understand that sounds while the refrigerator is filling with water or when ice drops can be noticeable and may be disruptive. Your feedback is important to us, and we’ll be sure to share your comments with our product team as we continue looking for ways to improve the overall ownership experience.
Thank you for choosing Frigidaire!
If you have any other concerns or questions we can assist you with, please let us know. You can connect with us via live chat at Frigidaire.ca or contact our Customer Care Team at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Pretty solid unit
on September 16, 2026
Posted by: FiremanRobb
We chose the fridge for its name, but like it for its features!
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, September 21, 2026
Good day, FiremanRobb! Thank you for sharing your feedback! We're delighted to hear you chose your Frigidaire refrigerator because of its trusted name and are pleased with its features. It's wonderful to know that the combination of reliability and functionality has made a positive impression and that the unit is meeting your expectations.
We truly appreciate you choosing Frigidaire and taking the time to share your experience. We hope your refrigerator continues to provide dependable performance and convenience for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
We truly appreciate you choosing Frigidaire and taking the time to share your experience. We hope your refrigerator continues to provide dependable performance and convenience for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Love the water options
on September 6, 2026
Posted by: Kendel60
We remodeled our kitchen and I found this one while searching. Loved the look and the options. Only gave a four star due to an issue with the control panel. It’s being looked after with a replacement but otherwise very nice.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, September 9, 2026
Hi Kendel60, thank you for taking the time to share your feedback! We’re delighted to hear that you love the look of your new Frigidaire French door refrigerator and the water options, especially as part of your kitchen remodel. We’re sorry to hear about the control panel issue, but we’re glad to know it’s being addressed with a replacement. We truly appreciate you choosing Frigidaire and sharing your experience with us!
For any questions or assistance with your refrigerator, control panel, or water dispenser, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
For any questions or assistance with your refrigerator, control panel, or water dispenser, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Very good refrigerator
on September 1, 2026
Posted by: Dimp_melissa
I am happy with my purchase, great value and very functional
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, September 1, 2026
Hello Dimp_melissa!
Thank you for taking the time to share your feedback about your Frigidaire PRFC2383AF refrigerator, model PRFC2383AF! We’re delighted to hear that you’re happy with your purchase and find it to be a great value and highly functional.
We truly appreciate you choosing Frigidaire and hope you continue to enjoy the convenience, quality, and reliable performance of your refrigerator for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire PRFC2383AF refrigerator, model PRFC2383AF! We’re delighted to hear that you’re happy with your purchase and find it to be a great value and highly functional.
We truly appreciate you choosing Frigidaire and hope you continue to enjoy the convenience, quality, and reliable performance of your refrigerator for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Nice New Fridge
on August 23, 2026
Posted by: Shrekky10
Received the new unit the first week in August! Lots of internal storage for family of just two! The side-door controls are different and took some time to understand! After some trial and effort (I.e. Learning) everything is working beautifully. More documentation in hardcopy or online would have been very beneficial.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, August 24, 2026
Hi Shrekky10!
Thank you for sharing your experience with your new Frigidaire refrigerator! We’re delighted to hear that you’re enjoying the generous storage and that everything is now working beautifully.
We also appreciate your feedback regarding the side-door controls and the need for more helpful documentation. Your comments are valuable and help us improve the experience for our customers.
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your new Frigidaire refrigerator! We’re delighted to hear that you’re enjoying the generous storage and that everything is now working beautifully.
We also appreciate your feedback regarding the side-door controls and the need for more helpful documentation. Your comments are valuable and help us improve the experience for our customers.
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Noisy
on August 22, 2026
Posted by: Newish
Came with our new home. Fan was making noise for a few days but seems to be ok now.
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, August 25, 2026
Hi, Newish!
Thank you for sharing your experience. We're glad to hear the fan noise has settled down and that your Frigidaire refrigerator is now operating as expected. We appreciate you bringing this to our attention and hope you continue to enjoy your appliance.
If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for sharing your experience. We're glad to hear the fan noise has settled down and that your Frigidaire refrigerator is now operating as expected. We appreciate you bringing this to our attention and hope you continue to enjoy your appliance.
If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Assez bien !
on August 20, 2026
Posted by: Anonymous
Nous sommes assez satisfait jusqu'à maintenant mais certains détails seraient à améliorer. Tout d'abord le réfrigérateur arrive sans tuyau pour connecter donc on doit aller chercher ce qu'il faut en espérant que ça fonctionne et il y a très très peu d'indication sur le fonctionnement du réfrigérateur qui vient avec. Pour ce qui est du produit en tant que tel nous sommes content. Un autre bémal c'est que malgré que 3 semaines ont passé depuis l'installation, il y a toujours un goût prononcé de tuyau lorsqu'on se sert de l'eau. Après 2-3 verres le goût n'y est plus mais revient lorsque ça fait environ 1h que nous n'avons pas pris d'eau.
Response from frigidaire.caBy Reed, Online Outreach Specialist, August 25, 2026
Hi HeleChouin, merci d'avoir pris le temps de partager vos commentaires détaillés. Nous sommes heureux d'apprendre que vous êtes globalement satisfaits de votre réfrigérateur Frigidaire à portes françaises, mais nous sommes désolés d'apprendre les difficultés liées au raccordement de l'eau et au goût persistant de l'eau.
Nous comprenons qu'il puisse être frustrant de devoir acheter séparément le nécessaire pour raccorder l'alimentation en eau et de disposer de peu d'indications sur le fonctionnement du réfrigérateur. Concernant le goût de tuyau, il peut être utile de rincer le système d'eau en faisant couler plusieurs verres d'eau et en jetant l'eau afin d'aider à éliminer les goûts ou odeurs provenant des nouveaux composants de la conduite d'eau. Si le goût persiste après un rinçage adéquat, nous recommandons de faire vérifier le système d'eau par un professionnel de service agréé.
Nous apprécions vos commentaires concernant le produit, l'installation et les instructions, ainsi que votre expérience avec le distributeur d'eau. Vos commentaires sont précieux et nous aideront à améliorer nos produits et l'expérience de nos clients.
Si vous avez des questions ou besoin d'assistance avec votre réfrigérateur, veuillez communiquer avec nous par clavardage en direct sur Frigidaire.ca ou au 1-800-265-8352, du lundi au vendredi, de 8 h 30 à 20 h HE. Nous serons heureux de vous aider. — Reed
Nous comprenons qu'il puisse être frustrant de devoir acheter séparément le nécessaire pour raccorder l'alimentation en eau et de disposer de peu d'indications sur le fonctionnement du réfrigérateur. Concernant le goût de tuyau, il peut être utile de rincer le système d'eau en faisant couler plusieurs verres d'eau et en jetant l'eau afin d'aider à éliminer les goûts ou odeurs provenant des nouveaux composants de la conduite d'eau. Si le goût persiste après un rinçage adéquat, nous recommandons de faire vérifier le système d'eau par un professionnel de service agréé.
Nous apprécions vos commentaires concernant le produit, l'installation et les instructions, ainsi que votre expérience avec le distributeur d'eau. Vos commentaires sont précieux et nous aideront à améliorer nos produits et l'expérience de nos clients.
Si vous avez des questions ou besoin d'assistance avec votre réfrigérateur, veuillez communiquer avec nous par clavardage en direct sur Frigidaire.ca ou au 1-800-265-8352, du lundi au vendredi, de 8 h 30 à 20 h HE. Nous serons heureux de vous aider. — Reed
Written by a customer while visiting frigidaire.ca