Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
3.9
(155 Reviews)
Rating breakdown 155 reviews
5 Stars
65
4 Stars
52
3 Stars
15
2 Stars
7
1 Star
16
76%of customers recommend this product.
(
111 out of
146)
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
3
À Little Noisy
on September 22, 2024
Posted by: JJ62
We bought it a month ago, we find it a little noisy during operation and when using ice machine.
I would recommend this to a friend!
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, September 23, 2024
We greatly appreciate you taking the time to provide us with a review.
It is so unfortunate that you have had this experience with your new french-door refrigerator, and we can understand your disappointment in regards to the noise and when using the ice maker machine. We strive to produce quality products, and your feedback does not go unnoticed.
Your new, high-efficiency unit may introduce unfamiliar sounds. These sounds normally indicate that your appliance is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. You may refer to page 37, 'Normal Operating Sounds', of the complete owner's guide for more information:
https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A22204005en.pdf
If there is anything we can do to improve your experience and have any specific assistance with the appliance, feel free to connect with us via Live Chat or call us on a phone by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
It is so unfortunate that you have had this experience with your new french-door refrigerator, and we can understand your disappointment in regards to the noise and when using the ice maker machine. We strive to produce quality products, and your feedback does not go unnoticed.
Your new, high-efficiency unit may introduce unfamiliar sounds. These sounds normally indicate that your appliance is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. You may refer to page 37, 'Normal Operating Sounds', of the complete owner's guide for more information:
https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A22204005en.pdf
If there is anything we can do to improve your experience and have any specific assistance with the appliance, feel free to connect with us via Live Chat or call us on a phone by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Nice interior layout
on September 22, 2024
Posted by: Kryg
This is our second fridge. The first one’s ice maker couldn’t be repaired after 7 attempts so after exactly one year after buying the fridge originally, a replacement was sent. So far, so good. We really like the layout and flexibility of the interior.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.ca
Customer Rating
2
It’s Okay
on September 21, 2024
Posted by: JCBC
I’ve had this fridge for a month now. I had high hopes but it is really just okay. The indoor ice dispenser is wild, I usually have to pick up ice off the floor regardless of the glass/bottle size used so now I just use the freezer ice maker. The inside door containers are good but the fridge shelving is awkward. The upper shelves that can collapse inwards are a pain. I removed the smaller one and the other one can slip back if you hit it hard by mistake. There isn’t a lot of convenience for tall items. The crisper drawers are very good - spacious and the filters definitely result in a longer life for your fruits and vegetables. The bottom freezer is spacious as well.
All in all, it’s okay. We’re a family of four and none of us really like it but it does its job. The door water dispenser is the best part since we didn’t have that before.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Yhano, Online Outreach Specialist, September 23, 2024
Thank you for sharing your thoughts about your refrigerator. We’re genuinely sorry to hear that it hasn’t met your expectations, especially regarding the ice dispenser and shelving. It’s important to us that you have a positive experience with our products, and we appreciate your insights.
We have sent you a separate email to gather more specific information about the issues you’ve encountered. Your feedback is invaluable in helping us understand how we can assist you further and improve your overall experience. If you need immediate help, please connect with us via Live Chat or at 1-800-265-8352 Monday-Friday 8:30 am-8 pm EDT and we will be happy to assist.
We have sent you a separate email to gather more specific information about the issues you’ve encountered. Your feedback is invaluable in helping us understand how we can assist you further and improve your overall experience. If you need immediate help, please connect with us via Live Chat or at 1-800-265-8352 Monday-Friday 8:30 am-8 pm EDT and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Very nice and lots of room inside
on September 14, 2024
Posted by: Tammy1
Bought this fridge a fews weeks ago and so far it meets our expectations.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Perfect refrigerator for my daily life
on September 13, 2024
Posted by: 114Rathburn
My new refrigerator is a gem in my kitchen. Also, it enriches my family’s daily life
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Perfect for our house
on September 12, 2024
Posted by: Herbie
Bought this fridge a month ago. Love all the features, ice makers and water both work great! Lots of space in the fridge and freezer, the extra fridge drawer with temperature control is very handy. Happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Perfect fridge
on September 2, 2024
Posted by: Nicbra
We bought our a month ago and so far it's been great, we love the sleek and modern look and the transparent grey bins inside really elevate the over look of the fridge compared to white/clear bins and crispers.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Love the counter depth
on August 29, 2024
Posted by: Hoping it has a long life
I bought this a few weeks ago and it replaced a Frigidaire that we have had for over twenty years. The only issue we are having is the water dispenser drips a little after dispensing.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca