Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
1
on September 24, 2022
Posted by: ekbtbs
The refrigerator freezes everything. Customer service needs improvement. Will wait to see if Frigidaire stands by their product.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , September 26, 2022
Ekbtbs, we apologize for any matters you have experienced with your refrigerator and thank you bringing it to our attention.
Please know that we make every effort to ensure our consumers have the most enjoyable experience with their purchase, and your review does not go unnoticed.
We were able to see you spoke with consumer care recently, and they are in the process of resolving your concerns.
Should you have any questions about the resolution that has been provided or need assistance, do not hesitate to reconnect with us by phone or us via live chat on www.frigidaire.com Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
[This review was collected as part of a promotion.] After having my fridge for a week I’m finally feeling like I have organized it to my usage n liking. Enjoying the handprint free finish!
[This review was collected as part of a promotion.] Purchased Frigidaire professional refrigerator, it was delivered and installed , only to hear strange noise the next day with a notice of Hi temperature Detected and moisture constantly on the top of the freezer drawer door , bad bad
Response from frigidaire.comBy Katrina, Online Outreach Specialist, September 20, 2022
Thank you for bringing your concerns to our attention. We're sorry to hear about the high temperature that you're experiencing with your new refrigerator. We pride ourselves on our high-quality standards and would like to help with resolving your issue. Please be on the lookout for an email from us so that we can discuss this further. We look forward to hearing from you soon! -Katrina
[This review was collected as part of a promotion.] Love the double door with the freezer drawer on bottom. Water/ice dispenser through the door was a must and is very good. Highly recommend the Frigidaire refrigerator 22.6 Cu Ft!
We purchased a new Pro Series Refrigerator and Dishwasher 4 months ago. The Pro Dishwasher is Junk we just donated it and replaced it with a Bosch unit. The refrigerator is pretty good. we are happy so far. There are a couple of downsides that we are getting use to. 1. It is noisy - it makes a lot of noises. 2. The lower ice maker is a bad design. The arm on the ice maker knocks ice out onto the floor everytime you pull the lower door open. 3. In order to open the middle drawer in the refrigerator requires you to open both doors to open it. Overall we are pretty happy with it