Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
4
ice maker
on October 24, 2022
Posted by: Thinman01
[This review was collected as part of a promotion.] The video provided to on the ice maker does not show how to stop the ice from going down into the lower ice bin. That bin should be able to be used as storage or additional ice if needed. Went back to the dealer and they had not ideas on how to stop the ice from going into the lower tray., Also the video does not reflect the newer french door model. Please let me hear your thoughts.
[This review was collected as part of a promotion.] Love the look of our new French door refrigerator and the easy temperature control. The water filler section is wonderful for larger bottles. It is a bit smaller than expected. Overall, very happy with our purchase.
[This review was collected as part of a promotion.] The refrigerator has a lot of space and easy to use controls. The water and ice dispenser work properly.
[This review was collected as part of a promotion.] Love the look, the fridge has been great so far. I don’t use the freezer ice maker and just take advantage of the extra storage, but it’s a nice feature to have. Counter depth fits perfectly, runs quiet and has a lot of smart features and controls
[This review was collected as part of a promotion.] The only complaint I have is that the ice is difficult to get all in cup, a few pieces always end up on the floor. I love having 2 choices for getting ice, being able to get water with door open, the space and storage for counter depth is great! It’s a beautiful fridge and doesn’t show fingerprints! Very happy with this purchase. We will see how durable it is over time.
[This review was collected as part of a promotion.] I am not happy with this refrigerator because the freezer door does not line up with the top 2 doors. Because of this, I see condensation lying on the top of the freezer gasket; there is an air leak somewhere. Also, I have noticed white crystals of freezer condensation on frozen foods. The unit is quite beautiful and the interior lighting is super.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, October 18, 2022
We are disappointed to learn you are not happy with the refrigerator. If the doors are not aligned with each other, you may have issues with the unit operating properly. Please see page 9 in the Use Care Guide for instructions on how to align the doors. If the issue persists, please connect with us via chat on Frigidaire.com or call us at 800-374-4432 and we would be happy to help. -Bianca
[This review was collected as part of a promotion.] Fridge broke after two weeks of use. Manufacturer will not replace and it’s been an awful experience. I’ve had no fridge for two weeks with a baby. Do not buy!!!
Response from frigidaire.comBy Bianca, Online Outreach Specialist, October 18, 2022
We are disappointed to learn you are having this experience with your new refrigerator. This is not the ownership experience we want for you, and we can understand your disappointment. We see your concerns are being addressed by a service technician and we are confident that the service technician will be able to restore your appliance to proper working order. Don't hesitate to reconnect with us if you should need any additional assistance. -Bianca