Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.5
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
415
4 Stars
127
3 Stars
25
2 Stars
11
1 Star
23
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
High Quality
on July 29, 2026
Posted by: DCJeff
[This review was collected as part of a promotion.] This fridge is hitting all the performance highlights and promises. Don’t believe the negative reviews about noise. There are no issues with it.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 29, 2026
Dear Valued Customer,
Thank you for taking the time to share your 5-star review. We are pleased to hear that your Frigidaire refrigerator is delivering the performance and reliability you expected.
We appreciate your feedback regarding its operation and are glad to know that it has been meeting your needs. At Frigidaire, we are committed to designing appliances that provide dependable performance, thoughtful features, and a positive experience for our customers.
Thank you for choosing Frigidaire and for sharing your experience with us.
If you have any additional questions or concerns, please don’t hesitate to connect with us through Live Chat at www.frigidaire.com or contact us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for taking the time to share your 5-star review. We are pleased to hear that your Frigidaire refrigerator is delivering the performance and reliability you expected.
We appreciate your feedback regarding its operation and are glad to know that it has been meeting your needs. At Frigidaire, we are committed to designing appliances that provide dependable performance, thoughtful features, and a positive experience for our customers.
Thank you for choosing Frigidaire and for sharing your experience with us.
If you have any additional questions or concerns, please don’t hesitate to connect with us through Live Chat at www.frigidaire.com or contact us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Refrigerator
on July 28, 2026
Posted by: Zorg
[This review was collected as part of a promotion.] In almost every home I have owned, I have never owned a counter depth refrigerator and our recent purchase of
Model # PRFC2383AF has been more than enough with space, and quality. You know something is right, when the wife is happy. Overall, if she is happy, I am happy with our new Frigidaire
Model # PRFC2383AF has been more than enough with space, and quality. You know something is right, when the wife is happy. Overall, if she is happy, I am happy with our new Frigidaire
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 29, 2026
Hi Zorg!
Thank you for taking the time to share your wonderful feedback with us. We’re delighted to hear that your Frigidaire refrigerator has exceeded your expectations and that the counter-depth design, spaciousness, and quality have been a great fit for your home.
We’re especially happy to know that your new refrigerator has brought satisfaction to your household. We appreciate your support and are grateful that you chose Frigidaire for your kitchen.
If you ever need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your wonderful feedback with us. We’re delighted to hear that your Frigidaire refrigerator has exceeded your expectations and that the counter-depth design, spaciousness, and quality have been a great fit for your home.
We’re especially happy to know that your new refrigerator has brought satisfaction to your household. We appreciate your support and are grateful that you chose Frigidaire for your kitchen.
If you ever need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
New fridge
on July 24, 2026
Posted by: rachael8624
[This review was collected as part of a promotion.] While the refrigerator is still new to me, there are a few things that I was disappointed in. The sound of the refrigerator is not quiet, there is a delay when dispensing ice, the freezer doesn't pull out smoothly and feels a little cheap. With that being said, I am very happy with the refrigerator section and ice maker.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 27, 2026
Hi rachael8624!
Thank you for taking the time to share your feedback about your new Frigidaire refrigerator. We’re pleased to hear that you are happy with the refrigerator section and ice maker, and we appreciate you also sharing areas where the product did not fully meet your expectations.
We understand your concerns regarding the operating sounds, ice dispensing delay, and freezer drawer experience. Your feedback is valuable and will be shared with the appropriate teams as we continue working to improve our products and customer experience.
If you ever need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your feedback about your new Frigidaire refrigerator. We’re pleased to hear that you are happy with the refrigerator section and ice maker, and we appreciate you also sharing areas where the product did not fully meet your expectations.
We understand your concerns regarding the operating sounds, ice dispensing delay, and freezer drawer experience. Your feedback is valuable and will be shared with the appropriate teams as we continue working to improve our products and customer experience.
If you ever need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
A substantial Product
on July 24, 2026
Posted by: Valtan
[This review was collected as part of a promotion.] I really like my new Frigidaire refrigerator; I am still trying to figure out how it operates. It keeps food cool and is spacious, but I have not put it to the test of holiday meals where there is lots of food to store. I think it will be more energy efficient than my previous fridge, also a Frigidaire Professional product. I really like the Frigidaire Professional line, all of the items are substantial (solid feel), exceeds my expectations, looks beautiful in my kitchen and is easy to maintain. My last appliances in this series lasted a long time. I need to get used to the freezer at the bottom of the fridge. I am not certain I need the ice maker at the bottom and would have preferred more freezer space. But it will be great for parties and those holiday meals. Overall, I really like the fridge and look forward to exploring more of the options and settings available to me with this appliance. I'd like to see the hard copy manual return they are invaluable and always handy for exploring settings and problem solving like which filters to buy and how to change them. I recommend the Frigidaire Professional line you will want to buy it because it looks great and performs exceptionally!
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 27, 2026
Good day, Valtan! Thank you for sharing such a detailed review of your new Frigidaire Professional refrigerator! We’re thrilled to hear that you’re enjoying its spacious design, cooling performance, energy efficiency, and the premium look and feel it brings to your kitchen.
We appreciate your loyalty to the Frigidaire Professional line and are happy to hear that your previous appliances provided long-lasting performance. We understand that adjusting to a bottom freezer configuration and exploring new features can take some time, and we hope you continue to enjoy discovering all the options and settings your refrigerator has to offer.
Thank you as well for your feedback regarding the hard copy manual. We understand how helpful having a physical guide can be for learning features, troubleshooting, and maintaining your appliance, and we’ll be sure to share your comments with our team.
We appreciate your recommendation and are grateful that you chose Frigidaire Professional for your home. We hope your refrigerator continues to exceed your expectations for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We appreciate your loyalty to the Frigidaire Professional line and are happy to hear that your previous appliances provided long-lasting performance. We understand that adjusting to a bottom freezer configuration and exploring new features can take some time, and we hope you continue to enjoy discovering all the options and settings your refrigerator has to offer.
Thank you as well for your feedback regarding the hard copy manual. We understand how helpful having a physical guide can be for learning features, troubleshooting, and maintaining your appliance, and we’ll be sure to share your comments with our team.
We appreciate your recommendation and are grateful that you chose Frigidaire Professional for your home. We hope your refrigerator continues to exceed your expectations for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice fridge but noisy
on July 24, 2026
Posted by: treeh2o
[This review was collected as part of a promotion.] This refrigerator was one of 2 we could buy due to the measurements. This one has a smaller box size to fit in our cabinet area. Also the doors are zero which works since we have an oven directly next to the fridge. We tried a different fridge and the doors hit the oven. The only issue is the fridge is pretty loud when it kicks on (louder than our old fridge.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 27, 2026
Hello Treeh2o, thank you for sharing your feedback! We’re glad to hear that your Frigidaire refrigerator was a great fit for your kitchen space and that the design features, including the door clearance, worked well with your cabinet layout and nearby oven.
We understand your concern regarding the noise level and appreciate you bringing this to our attention. Refrigerators can produce different sounds during normal operation as they cool, cycle, and maintain temperature, but we value your feedback and will share your comments with our product teams.
Thank you for choosing Frigidaire. We appreciate your feedback and hope your refrigerator continues to serve you well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We understand your concern regarding the noise level and appreciate you bringing this to our attention. Refrigerators can produce different sounds during normal operation as they cool, cycle, and maintain temperature, but we value your feedback and will share your comments with our product teams.
Thank you for choosing Frigidaire. We appreciate your feedback and hope your refrigerator continues to serve you well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what we needed!
on July 22, 2026
Posted by: RonSherry
[This review was collected as part of a promotion.] We like the style of the fridge, the "hidden" control panel (keeps away from little fingers) and great use of storage space. The dual ice maker was a MUST and is definitely serving its purpose well. Looking forward to many years of trustworthy service from our new fridge.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 24, 2026
Hi there, RonSherry! Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire French Door Refrigerator is just what you needed. It’s wonderful to know that you’re enjoying the stylish design, convenient hidden control panel, and the thoughtful use of storage space.
We’re especially glad to hear that the dual ice maker has been a great fit for your needs. We appreciate you choosing Frigidaire and hope your new refrigerator provides you with many years of reliable performance and convenience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re especially glad to hear that the dual ice maker has been a great fit for your needs. We appreciate you choosing Frigidaire and hope your new refrigerator provides you with many years of reliable performance and convenience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!
on July 22, 2026
Posted by: Nyla9
[This review was collected as part of a promotion.] I’ve had this fridge for about 3 weeks and it’s been working great. The water pressure for the water dispenser if great. I love how it automatically makes ice for the freezer. There are no fingerprints at all. It’s a good size for all the food we need for a family of 4.
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 22, 2026
Hello Nyla9!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 23 Cu. Ft. Counter-Depth French Door Refrigerator, model PRFC2383AF. We're delighted to hear that your refrigerator has been working great and that you're enjoying the strong water dispenser, automatic freezer ice maker, fingerprint-resistant finish, and spacious storage for your family.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope you continue to enjoy your refrigerator and all of its features for many years to come! ~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 23 Cu. Ft. Counter-Depth French Door Refrigerator, model PRFC2383AF. We're delighted to hear that your refrigerator has been working great and that you're enjoying the strong water dispenser, automatic freezer ice maker, fingerprint-resistant finish, and spacious storage for your family.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope you continue to enjoy your refrigerator and all of its features for many years to come! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 22, 2026
Posted by: GlindaF
[This review was collected as part of a promotion.] great fridge. My only critique is the long drawer is too short and the freezer doesn't hold much.
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 22, 2026
Hello GlindaF!
Thank you for taking the time to share your feedback about your Frigidaire 23 Cu. Ft. Counter-Depth French Door Refrigerator, model PRFC2383AF. We're delighted to hear that you're enjoying your new refrigerator. We also appreciate your comments regarding the length of the full-width drawer and the freezer capacity. Customer feedback like yours is invaluable, and we'll be sure to share your suggestions with our product team as we continue to improve our appliances.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope you continue to enjoy your refrigerator for many years to come! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 23 Cu. Ft. Counter-Depth French Door Refrigerator, model PRFC2383AF. We're delighted to hear that you're enjoying your new refrigerator. We also appreciate your comments regarding the length of the full-width drawer and the freezer capacity. Customer feedback like yours is invaluable, and we'll be sure to share your suggestions with our product team as we continue to improve our appliances.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope you continue to enjoy your refrigerator for many years to come! ~Sam
Written by a customer while visiting frigidaire.com