Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.5
(621 Reviews)
Rating breakdown 621 reviews
5 Stars
430
4 Stars
130
3 Stars
26
2 Stars
11
1 Star
24
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Love this refrigerator!
on September 22, 2026
Posted by: SueNewt
[This review was collected as part of a promotion.] We looked at quite a few brands and styles before deciding on the Frigidaire Professional counter depth refrigerator. We chose the Frigidaire because we liked the amount of space and the versatility of the storage options for the price. It more than meets our needs. The ice and water dispenser in the door is tall enough to fit all our water bottles and pitchers. The door bins are deep and hold more condiments, salad dressings and miscellaneous items than we have. No space is wasted. The freezer is large enough to allow a large cookie sheet full of cookies to fit easily while still holding a myriad of frozen items and the set up of the freezer makes everything easily visible and convenient to reach. Highly recommend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 24, 2026
Hi there. Thank you for sharing such a detailed review! We’re thrilled to hear that your Frigidaire Professional counter-depth refrigerator meets your needs and that you’re enjoying the spacious, versatile storage throughout the refrigerator and freezer. It’s great to know the door dispenser, deep bins, and accessible freezer design are making everyday use more convenient. We truly appreciate your recommendation and choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Getting to Know You
on September 19, 2026
Posted by: CD2TOX
[This review was collected as part of a promotion.] We welcomed our beautiful French door Professional into our home just one week ago. We're still getting comfortable. There's lots of room, great sight lines, and plenty of nooks and cranies. It will have to train us regarding the best system for keeping what where. But, we're loving the journey. The freezer area has good capacity. A compartment divider aids in organization, but a movable slider would be better. The second icemaker is potentially a good option, but since the cubes are the same design as in the icemaker/water dispenser (balls would be better), we'll probably use it primarily for extra storage. The Pro tends to run most of the time. They say that's as designed. It's not loud, but it is always background. All-in-all, I'm looking forward to a long, and happy relationship!
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 22, 2026
Thank you for sharing such thoughtful and detailed feedback! We’re delighted to hear that you’re enjoying your new refrigerator and discovering all the space, visibility, and storage options it has to offer.
It’s great to know that you’re finding the freezer capacity and organization features useful as you settle into a storage system that works best for your household. We also appreciate your feedback about the movable divider, ice cube design, and the refrigerator’s operating sound. Your comments are valuable and will be shared with our product team as we continue to improve the ownership experience.
We truly appreciate your confidence in this appliance and hope it provides you with many years of reliable performance and happy memories in the kitchen. If you have any questions or need assistance with your refrigerator or its features, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing this appliance and for sharing your experience! - Maria
It’s great to know that you’re finding the freezer capacity and organization features useful as you settle into a storage system that works best for your household. We also appreciate your feedback about the movable divider, ice cube design, and the refrigerator’s operating sound. Your comments are valuable and will be shared with our product team as we continue to improve the ownership experience.
We truly appreciate your confidence in this appliance and hope it provides you with many years of reliable performance and happy memories in the kitchen. If you have any questions or need assistance with your refrigerator or its features, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing this appliance and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great quality
on September 18, 2026
Posted by: Sandmar417
[This review was collected as part of a promotion.] Love my new refrigerator! I can tell the quality of the appliance is elevated, and I love how functional and easy it is to use!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 21, 2026
Hi Sandmar417!
Thank you for your wonderful feedback! We’re delighted to hear that you’re loving your new Frigidaire refrigerator and enjoying its quality, functionality, and ease of use. We hope it continues to serve you well for years to come!
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for your wonderful feedback! We’re delighted to hear that you’re loving your new Frigidaire refrigerator and enjoying its quality, functionality, and ease of use. We hope it continues to serve you well for years to come!
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 15, 2026
Posted by: SuperCh1ef
[This review was collected as part of a promotion.] New refrigerator is two weeks installed and love it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 18, 2026
Hi SuperCh1ef, thank you for sharing your feedback! We're delighted to hear that your new refrigerator has been installed for two weeks and that you love it. It's wonderful to know that you're enjoying your new Frigidaire appliance and that it is meeting your expectations.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on September 15, 2026
Posted by: ButcherOK
[This review was collected as part of a promotion.] Fantastic fridge so far! The only thing I wish it has was a slow close door but other than that, it's great!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 18, 2026
Hi there. Thank you for sharing your feedback! We're delighted to hear you're enjoying your new Frigidaire refrigerator. We appreciate your suggestion regarding a slow-close door and will be sure to share your feedback with our team. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Shelf Quality Issue
on September 13, 2026
Posted by: TimBrown
For the most part, the refrigerator is pretty good, it is a little noisier than I thought it would be but I think I am getting used to it. My main concern is the shelves in the right side door, they have a small lip at the top that chip very easily (as you can see in the photos) and leave sharp edges, it is not the same on the left side door (last photo) which makes me think they were not made properly.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 16, 2026
Hi TimBrown, thank you for taking the time to share your detailed feedback. We’re glad to hear that you’re generally happy with your Frigidaire refrigerator, and we’re sorry to hear about the chipping and sharp edges you’ve experienced with the right-side door shelves. We understand your concern, especially since the shelves on the opposite door do not appear to have the same issue. We also appreciate your feedback regarding the refrigerator’s operating noise.
For your safety, please avoid handling or using any shelf with a sharp or damaged edge. Since the concern involves the condition of the shelves, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. Our team can help review the shelf concern and provide guidance on the appropriate next steps.
— Reed
For your safety, please avoid handling or using any shelf with a sharp or damaged edge. Since the concern involves the condition of the shelves, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. Our team can help review the shelf concern and provide guidance on the appropriate next steps.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks beautiful, stays cold, dual ice is nice
on September 11, 2026
Posted by: Pember
[This review was collected as part of a promotion.] The fridge looks great, the shelves in the fridge party are great, maximized space well, the ice/water maker so far works well. I like the drawer in the fridge that can be very cold or normal cold. The ice maker in the freezer is really nice but makes ice slowly, also there isn’t really a good place for frozen pizza boxes. All in all it’s a nice fridge and I’m happy with it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 15, 2026
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that you’re happy with your new refrigerator and that you’re enjoying its great appearance, well-designed shelving, and flexible temperature-controlled drawer. It’s also wonderful to know that the ice and water dispenser has been working well for you so far.
We appreciate your feedback about the freezer ice maker producing ice slowly and the difficulty finding a convenient place for frozen pizza boxes. We understand how important accessible freezer storage and convenient ice production can be for everyday use, and we’ll be sure to share your comments with the appropriate teams for consideration.
Thank you for choosing this appliance and for sharing your experience. We’re happy to know that, overall, your new refrigerator is meeting your needs and providing a nice combination of space and useful features. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
We appreciate your feedback about the freezer ice maker producing ice slowly and the difficulty finding a convenient place for frozen pizza boxes. We understand how important accessible freezer storage and convenient ice production can be for everyday use, and we’ll be sure to share your comments with the appropriate teams for consideration.
Thank you for choosing this appliance and for sharing your experience. We’re happy to know that, overall, your new refrigerator is meeting your needs and providing a nice combination of space and useful features. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge
on September 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Enjoying our be fridgeair. Really enjoy the high end look
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 14, 2026
Hi Codywelch,
Thank you for sharing your feedback! We're so glad to hear you're enjoying your new Frigidaire refrigerator and its high-end look. It's wonderful to know the design has made such a great impression in your home. We truly appreciate you choosing Frigidaire and hope you continue enjoying your new fridge for years to come.
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for sharing your feedback! We're so glad to hear you're enjoying your new Frigidaire refrigerator and its high-end look. It's wonderful to know the design has made such a great impression in your home. We truly appreciate you choosing Frigidaire and hope you continue enjoying your new fridge for years to come.
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com