Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.5
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
415
4 Stars
127
3 Stars
25
2 Stars
11
1 Star
23
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Very nice fridge
on January 8, 2023
Posted by: Courtface
[This review was collected as part of a promotion.] Looks lovely, and functions well. The water dispenser is slow. It takes a while to fill a glass, and the water isn’t chilled. FYI
Written by a customer while visiting frigidaire.com
Customer Rating
5
Brand new Frigidaire
on January 4, 2023
Posted by: Barbels
[This review was collected as part of a promotion.] We've had this refrigerator for 2 weeks. It has an excellent space layout and because it's not too deep food doesn't get lost in the back.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge
on December 29, 2022
Posted by: PeterT1
[This review was collected as part of a promotion.] Replaced an older fridge very pleased with overall capacity and all the bell's and whistles
Written by a customer while visiting frigidaire.com
Customer Rating
3
Noisy
on December 28, 2022
Posted by: PattiM706
[This review was collected as part of a promotion.] It is very noisy and wouldn’t level. We had to get a thin piece of wood to level it and stop the loud noise. Also, the plastic wrap on it required a razor blade to cut it out from under the rubber seals. I really expected those things would have been done when delivered.
Response from frigidaire.comBy Online Outreach Specialist, January 4, 2023
Hi, PattiM706! Thank you for sharing your feedback with us. The refrigerator can be leveled using the instructions on page 10 in the owner’s guide. This refrigerator will make noises that may be unfamiliar to you. A description of the normal noises can be found on page 37 in the owner’s guide. To view the owner’s guide, please use the following link: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A22204002en.pdf. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire Professional
on December 28, 2022
Posted by: gjj66
[This review was collected as part of a promotion.] its ok. I bought extended warranty as last one lasted only 7 years. Feels more 'lightweight' than previous refrigerators, doors slam, control panel on door is easily brushed with your hand causing a 'beep' and worry about changing the settings. Temp for both fridge and freezer needs to be set 3 degrees less than what you want as it isn't accurate. The drink drawer is nice. You have to be conscientious about closing the freezer door; can stay ajar just enough to cause frost on the inside but not to make the alert go off. 2 icemakers kinda overkill. Its ok. Just hope it lasts longer than 7 years.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, January 5, 2023
We want to personally thank you for sharing your important quality concerns and experience with us. Your voice and suggestions matter to us as we constantly strive to be the best home appliance company in North America. Our team will evaluate your review to help in implementing future design improvements to our product lines.
Should you want to contact us in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Kindly, Anna
Should you want to contact us in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
1
on December 24, 2022
Posted by: Polyyy
[This review was collected as part of a promotion.] Returned it as freezer was not working
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist , December 28, 2022
Oh no!
We're truly sorry to learn of your appliance not working properly. We hope that you give us another chance to show how great our appliances are for any family. Should you have any questions, please call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
We're truly sorry to learn of your appliance not working properly. We hope that you give us another chance to show how great our appliances are for any family. Should you have any questions, please call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge.
on December 22, 2022
Posted by: Dmccaw1982
[This review was collected as part of a promotion.] We upgraded from a 20 year old Frigidaire top-freezer model and couldn't be happier. Temperature is consistent. The storage space is great. It looks good. Overall, 5/5 stars so far.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Quality control or build issue with water line
on December 22, 2022
Posted by: Ribbyman
Purchased to replace a late model previous competitor fridge that had constant ice maker issues. Fridge doors a little heavier to open and close due to thicker material used. Fridge fan and ice maker operation is also more noticeable, but tolerable and not a significant enough issue to not purchase this model. Main issue is with a loose water line located within the fridge walls that rattles each time you stop filling your glass. This is extremely disappointing as not sure how this build quality issue could have gone unnoticed. It is either a quality escape or design issue and is not due to a loose external water line as this model does not have any eternal attached water lines that could ever become detached. Very unfortunate to have had been delivered a fridge with this significant flaw that really has no fix but to replace the unit and hope the next one does not have the same issue. Frigidaire should have had better quality control to avoid this issue as water plumbing lines should not be left loose within any fridge walls that are definitely not accessible for repair.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, December 29, 2022
Hello Ribbyman! Thank you for your review! We are troubled to hear that this is your experience with your new refrigerator. We are happy to work with you to ensure you have a unit that is working as designed! So that we can properly assist you and address your concerns, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. Best Regards, Kiara
Written by a customer while visiting frigidaire.com