Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.5
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
415
4 Stars
127
3 Stars
25
2 Stars
11
1 Star
23
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
2
Great Fridge with No Working Ice Dispenser on Arrival
on January 29, 2023
Posted by: BR1965
We purchased a 4 piece Frigidaire Kitchen Appliance set and love it. However the refrigerator showed up with not being able to dispense any ice and the auger motor to turn the ice was dead on arrival. Our retailer out of the Phoenix Area shared the item is backordered due to the number of units failing and there is no timeline for repair. At this point, we love the unit but cannot recommend it in good conscience. We need a resolution ASAP!
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , January 30, 2023
Thank you for sharing, BR1965! We are sorry to hear that you and your family aren't getting the total experience of your fridge so far due to issues with your ice dispenser. We would be happy to step in and make things right. However, upon review, support is already underway! Please keep us updated on the progress of things, and don't hesitate to reconnect if needed. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size for our needs
on January 27, 2023
Posted by: conisue1
[This review was collected as part of a promotion.] This is a very modern and perfect refrigerator for our needs. We unfortunately tried the full size but it wouldn't fit into the kitchen so we switched to the Counter-Depth. It's great for just the two of us. We could have used a little larger freezer but it is big enough. Looks wise it is a perfect fit for the modern style kitchen and condo we are going for.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Kitchen renovation
on January 21, 2023
Posted by: Munduoh84
[This review was collected as part of a promotion.] I purchased the fridge in November 2022 as part of a kitchen renovation. I received fridge in December and had it installed on January 2023. Installation was smooth, although the plastic wrapper around the edges and door area of the fridge are difficult to remove. The fridge is reasonably spaced and the shelves on both sides of the door are well spaced too. I have had no issues so far but would like to give another review after 6 months. Presently, I’ll say, so far so good!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Almost perfect
on January 21, 2023
Posted by: Fjbbb
[This review was collected as part of a promotion.] It looks and does the job, but the bottom freezer door doesn’t always seal properly without an extra push.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good unit, worries about future repairs
on January 20, 2023
Posted by: TetrisMuffin
[This review was collected as part of a promotion.] I enjoy the unit, our builders offered this model and we like it. When our first one was installed it didn’t regulate temperature properly and we spent several weeks with the distributor and appliance repair companies trying to get the unit fixed or get a new one. We eventually got a new one and are really enjoying it. It does make me wonder how we’re going to handle other issues in the future as the part we apparently needed was going to be so expensive the service company had to get Frigidaire approval…
There have been questions about the available space, or if it’s just a different arrangement than what we’re used to.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on January 18, 2023
Posted by: Phkitchen
[This review was collected as part of a promotion.] Love it! Counter depth works perfect, still roomy and we’ll organized.part of set- I love the look in kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quality That Is Obvious
on January 14, 2023
Posted by: Tom Simon
[This review was collected as part of a promotion.] We love it. Very bright when doors open. Solid when closed. Precise temperature settings. Clean design out and in. Bravo!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire Professional French door 22.6
on January 11, 2023
Posted by: Mulf
[This review was collected as part of a promotion.] Doors were completely out of alignment. Had to get service on a brand new refrigerator. Items stored in the back or the refrigerator tend to freeze . Ice dispenser shoots ice out and hits me in the stomach and chest. Service said this is normal. I have had dispensers for our 18 years and this is the worst . I don’t think I would buy another Frigidaire.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, January 12, 2023
Hello Mulf! Thank you for sharing your experience with us! We are sorry to hear that a service appointment was needed but it is a pleasure to know that they were able to align the doors. Please ensure your cup is close enough to the chute to minimize any ice spillage. If your food is freezing, we recommend that you move the temperature setting to a higher degree. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara
Written by a customer while visiting frigidaire.com