Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
on April 12, 2023
Posted by: PhyllisS
[This review was collected as part of a promotion.] I have had this refrigerator for approx 2 weeks. So far everything is working as promised. The cooling and freezing temps are staying true. I love the finish. I love having the second ice maker in bottom freezer. The refrig part has adjustable shelving so taller items could be used if needed. The meat/cheese tray has a separate thermostat which is a nice touch. It does run a little noisy, but tolerable.
[This review was collected as part of a promotion.] Solid fridge but doors are uneven and won’t close properly. We’ve already contacted a repairman. The fridge is newly installed and purchased.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 10, 2023
Hi, Natalie. Thank you for your time in providing feedback. We understand this issue is really concerning, and we are here to help. Direct communication with the retailer and installer who deliver your appliance will be a big help as well. We hope that everything will be fixed once the repairmen check it out. If you need any assistance, don't hesitate to contact us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Our refrigerator was only a couple of years old. New build . Ice kept melting and we quickly learned back blew out of refrigerator. After reviewing this issue it seems to be an issue on this refrigerator. This should be a recall . Now I’m forced to replace. I feel like since this happens often it’s fault of company. I will be happy to send them photos.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 5, 2023
Hello there. We're so sorry you've gone through this. We hope you understand that there are many factors beyond the control of the manufacturer that may affect the performance or longevity of an appliance and its parts. It is virtually impossible for us to control what occurs after our appliances leave our facilities. However, we are always here to help; just connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
[This review was collected as part of a promotion.] This refrigerator offers a lot of storage on the doors so that small items not get lost in the back of the refrigerator. Produce drawers are roomy. Love this refrigerator.
[This review was collected as part of a promotion.] I’ve been pleased with the style, ability to clean and spaciousness. Ice maker and water dispenser works great. Ice does not fly across the room when using dispenser.
[This review was collected as part of a promotion.] Pros: looks good, excellent lighting and shelving, and the produce keepers really do work. Cons: rattle in the back of the unit when u close the door