Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
on May 2, 2023
Posted by: Ckap
[This review was collected as part of a promotion.] Perfect inside & out
[This review was collected as part of a promotion.] I loved the look of this refrigerator. However it is quite small. The door shelves are very cheap and flimsy. The produce drawers do not open fully. I also don’t like that the doors need to be closed left one first otherwise there is a big bang!
Response from frigidaire.comBy Rowena R., Online Outreach Specialist, May 3, 2023
Hello! We want to personally thank you for sharing your important quality concerns and experience with us. Our team will evaluate your review to help in implementing future design improvements to our product lines and your feedback does not go unnoticed. Should you need help in the future, feel free to reach out us here or via Live Chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be glad to help.
[This review was collected as part of a promotion.] I thought I’d be giving up space with the counter depth model but it is so well apportioned that we have plenty of room and it fits our space beautifully. Elegant and functional ☺️
[This review was collected as part of a promotion.] Hello, our refrigerator was defunct upon installation. The switch for the water/ice dispenser does not work causing water to be dispensed without the switch being activated. We are now waiting for an entire new door/dispenser mechanism to be sent with no eta for a brand new refrigerator. What's worse is that this refrigerator was replacement for a defunct electrolux icon refrigerator so we have gone from one bad apple to another. I hope someone from Frigidaire reads this and is able to offer some compensation.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, April 21, 2023
Good day, Ruth! We apologize that this has been your experience with your new appliance for such a short time. This is not the experience we want for new owners such as yourself. We want to get some additional information on the concern. Please connect with our live chat team on our website or through our customer support line at 1-800-374-4432 (M-F, 8:30 a.m.–8 p.m. EST).
[This review was collected as part of a promotion.] Electrolux / Frigidaire customer service took great lengths to to meet my delivery date. Unfortunately the delivery company tried to push the confirmed delivery date, but Frigidaire worked with their contracted delivery company to meet close to (within a few days) the initial date.
Great fridge and freezer. Very well lit with an abundance of room inside. Ice cubes are small and resemble ice made from ice trays of the old days. I prefer this to large ice cubes in my old fridge.
Design is very visually appealing and in general everything feels sturdy and well made.
[This review was collected as part of a promotion.] Everything worked out great. Looks very nice and clean. The freezer drawer is loose but other than that it’s good.