Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.5
(621 Reviews)
Rating breakdown 621 reviews
5 Stars
430
4 Stars
130
3 Stars
26
2 Stars
11
1 Star
24
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Great product so far
on May 30, 2023
Posted by: JoeyHTX
[This review was collected as part of a promotion.] We replaced an older GE with the Fridgidaire and we love it so far. The design is clean and timeless - it fits into any decor style. The controls are conveniently located and there is tons of room. Also, the delivery team was awesome!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 26, 2023
Posted by: Vcordova
[This review was collected as part of a promotion.] Perfect fridge
Written by a customer while visiting frigidaire.com
Customer Rating
2
Need new Refrigerator
on May 25, 2023
Posted by: MabieWillis22
[This review was collected as part of a promotion.] Can't use the ice maker because the ice melts. Air is getting into the fridge and causing heavy condensation. When the compressor cycles, it rattles the whole refrigerator. Its Not quiet. So yeah...we would like a new refrigerator.
Response from frigidaire.comBy Christi, Online Outreach Specialist, May 29, 2023
Thanks for the feedback, valued customer. We're sorry to hear that this has been your experience with your refrigerator and that you've brought your concerns to our attention. High-efficiency refrigerators may introduce unfamiliar sounds. These sounds normally indicate that the refrigerator is operating correctly. You will see the normal operating sound on page 37 of the Complete Owner's Guide manual for noise issues. If this does not resolve the issue, please contact us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not a happy customet
on May 24, 2023
Posted by: Kdom
[This review was collected as part of a promotion.] Delivered in early April kitchen Reno finished last week. Door hinge bent doors uneven. Repair came to fix door still does not shut propletly. Ice machine gets jammed and then ice spits out when it melts in door. Water dispenser also leaks down front of fridge. Brand new and problems already.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, May 25, 2023
Good day, Karen! I'm disappointed to hear that you've had a less than stellar recent experience with us, and no number of words can change your views and experience.
at this time. I'd love an opportunity to chat with you and address your concerns. Please connect with us via live chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Lauren
at this time. I'd love an opportunity to chat with you and address your concerns. Please connect with us via live chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Refrigerator
on May 23, 2023
Posted by: Phil55s
Ice maker needs to make ice faster. Freezer drawer is not lined up evenly with refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
4
New to us
on May 21, 2023
Posted by: Bobj5
[This review was collected as part of a promotion.] Over All I would say refrigerator is good my only complaint after a few weeks is the lack of storage on the doors. No real space for butter.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on May 21, 2023
Posted by: Raby
[This review was collected as part of a promotion.] Other than moisture collecting between the refrigerator doors and freezer drawer, I like the refrigerator fine.
Response from frigidaire.comBy Christi, Online Outreach Specialist, May 22, 2023
Hello, Raby. We're happy to know this unit is a perfect fit for you, aside from the refrigerator's moist buildup. One of our goals is to deliver excellent customer service. Your feedback is helpful to us and has not gone unnoticed. We would like to ensure that you are properly assisted in this matter. Please chat with us by going to www.frigidaire.com or calling us at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will do our best to address the issue. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect refrigerator
on May 21, 2023
Posted by: Bfitz
[This review was collected as part of a promotion.] This is the one of the best refrigerators we’ve ever owned. Looks great and the interior space is flexible and easy to clean.
Written by a customer while visiting frigidaire.com