Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.5
(621 Reviews)
Rating breakdown 621 reviews
5 Stars
430
4 Stars
130
3 Stars
26
2 Stars
11
1 Star
24
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Beautiful and Well Designed!
on August 6, 2023
Posted by: TCAMILLEG
[This review was collected as part of a promotion.] I love this refrigerator. It is well designed and stores more the other counter depth refrigerators if its size. Every square inch in both the freezer and refrigerator are designed for maximum storage. The many features makes this refrigerator so versatile. The freezer has a second ice maker with a removable tray. The freezer allows for a large pizza box storage. The in-door water and ice dispenser are well designed as well. The crushed ice feature is superior to any I have used before. I love the look and functionality!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointing quality.
on August 5, 2023
Posted by: Duffer1951
Just purchased this Frigidaire Refrigerator and have to be honest not totally pleased. Upon installation, opened the freezer door and in the bottom of the freeze were screws just laying there. Don't what they go to, if they were just "extras" that didn't cleaned up during manufacturing. The ice actuator wasn't installed properly, which a tech came out to repair. The top doors don't match, the right door is 1/4" higher than the left door. And it is loud! Makes a very high-pitched sound that can be heard two rooms away! The tech said it should quiet down after a "break-in period", we'll see. I used to consider Frigideaire a top of the line refrigerator. Not anymore.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, August 7, 2023
Good day, Ann! Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We understand your frustration. Note that your high-efficiency refrigerator may introduce unfamiliar sounds. These new noises typically indicate the refrigerator is operating accurately. However, some surfaces, such as floors, walls, kitchen cabinets, and even certain floor plans, may make these sounds more noticeable. Visit https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/ to understand more about the normal sounds of operation. We want to make things right. Feel free to connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best,
Lauren
Best,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice but weird storage
on August 3, 2023
Posted by: Anne 4427
Love that we now have water and ice in the door. It is a bit smaller than our old fridge but we are figuring it out. Only complaint are the two dinky little shelves on the bottom of the doors. Too small to be of much use. Also love that the water filter is now more accessible.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek, quiet and easy to see everything
on August 3, 2023
Posted by: Kat AZ
[This review was collected as part of a promotion.] We bought our first counter depth fridge and geared it may be too small but it stays so much more organized! Nothing gets lost in the back. The unit has two ice makes that work great and are almost silent. Additionally it looks so perfect in our new kitchen. We love it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Counter-Depth Refrigerator
on July 21, 2023
Posted by: JessAtlanta
[This review was collected as part of a promotion.] We purchased this Frigidaire Professional refrigerator to replace our old counter depth one and have not been disappointed. It’s quiet and I love the way it has an extra ice compartment down in the freezer drawer for when you have additional needs for extra ice.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice
on July 21, 2023
Posted by: eal77
[This review was collected as part of a promotion.] Our new refrigerator is great. Nice looking, works well. Only complaint are some very weird little shelves at the bottom of the doors that too small for about anything I can imagine.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Still haven’t recvd
on July 20, 2023
Posted by: BB77
No communication no fridge no more purchase will be made to Frigidaire…ridiculous
Response from frigidaire.comBy Lauren, Online Outreach Specialist, July 21, 2023
Good day, Brett! We sincerely apologize for any disappointment or inconvenience this may have caused you. We'd love the opportunity to earn back your trust! Please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience.
Best,
Lauren
Best,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
3
on July 10, 2023
Posted by: PCG9
[This review was collected as part of a promotion.] The refrigerator is spacious and very useful. The controls are on an awkward location and the freezer space is poorly designed, it doesn’t hold much st all
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 11, 2023
Thank you so much for taking the time to leave us a feedback! Your feedback is essential to helping us improve future appliances. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. If there is anything we can do to improve your experience, please let us know! You can reach us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com