Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
3
Frigidaire French door refrigerator
on June 15, 2023
Posted by: Jchurt
[This review was collected as part of a promotion.] We got this as a package with our newly built house. The filter that came with the refrigerator was cracked in multiple places so we have been unable to use our ice or water. The refrigerator keeps free our food. We can’t figure out why. We have adjusted the temp and everything.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, June 16, 2023
Good day, Jennifer! We hate to hear that your refrigerator is not operating properly so early into its lifespan. We want you to know that we value you as a customer, and your situations matter to us. We are going to do our best to assist you. For us to further investigate and address the issue, connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
[This review was collected as part of a promotion.] We love the functionality and design. So much easier to use than our tall thin built in that was in the home when we bought it.
[This review was collected as part of a promotion.] We replaced an older GE with the Fridgidaire and we love it so far. The design is clean and timeless - it fits into any decor style. The controls are conveniently located and there is tons of room. Also, the delivery team was awesome!
[This review was collected as part of a promotion.] Can't use the ice maker because the ice melts. Air is getting into the fridge and causing heavy condensation. When the compressor cycles, it rattles the whole refrigerator. Its Not quiet. So yeah...we would like a new refrigerator.
Response from frigidaire.comBy Christi, Online Outreach Specialist, May 29, 2023
Thanks for the feedback, valued customer. We're sorry to hear that this has been your experience with your refrigerator and that you've brought your concerns to our attention. High-efficiency refrigerators may introduce unfamiliar sounds. These sounds normally indicate that the refrigerator is operating correctly. You will see the normal operating sound on page 37 of the Complete Owner's Guide manual for noise issues. If this does not resolve the issue, please contact us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Christi
[This review was collected as part of a promotion.] Delivered in early April kitchen Reno finished last week. Door hinge bent doors uneven. Repair came to fix door still does not shut propletly. Ice machine gets jammed and then ice spits out when it melts in door. Water dispenser also leaks down front of fridge. Brand new and problems already.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, May 25, 2023
Good day, Karen! I'm disappointed to hear that you've had a less than stellar recent experience with us, and no number of words can change your views and experience. at this time. I'd love an opportunity to chat with you and address your concerns. Please connect with us via live chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.