Customer reviews from frigidaire.com
Frigidaire - Professional 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.5
(451 Reviews)
Rating breakdown 451 reviews
5 Stars
311
4 Stars
89
3 Stars
22
2 Stars
11
1 Star
18
Customer Reviews for Frigidaire - Professional 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
1
A Lemon
on April 21, 2025
Posted by: VSteven
The fridge looks great but what a disappointment and inconvenience. We got a lemon. The refrigeration compartments of the product consistently freeze items in spite of setting the temperature to the maximum (43 degrees) and in spite of two in-person visits from repairmen. I've never owned a Frigidaire before, and doubt I will again. I will be replacing it with something else.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 22, 2025
Thank you for taking the time to share your feedback, VSteven. We’re truly sorry to hear about the ongoing issues with your fridge, and we completely understand your frustration. The situation you’ve described with the refrigeration compartments freezing items is certainly not the experience we want for our customers, especially after two in-person repair visits.
We know how inconvenient and disappointing it can be when an appliance doesn’t perform as expected, especially when you've already invested time and effort into trying to resolve the issue. Please know that your satisfaction is very important to us, and we genuinely regret that we haven’t been able to provide a solution that works for you.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
We know how inconvenient and disappointing it can be when an appliance doesn’t perform as expected, especially when you've already invested time and effort into trying to resolve the issue. Please know that your satisfaction is very important to us, and we genuinely regret that we haven’t been able to provide a solution that works for you.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 22, 2025
Posted by: Mr Allen
[This review was collected as part of a promotion.] A lot better than our old refrigerator with some great features.
Response from frigidaire.comBy Chris, Online Outreach Specialist, April 22, 2025
Thank you so much for your kind words! We're thrilled to hear that you're enjoying your new fridge. It's great to know it's meeting your needs and expectations. If you ever have any questions or need support in the future, we're always here to help. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 23, 2025
Posted by: Johnpb2558
[This review was collected as part of a promotion.] Quality product like the features
Written by a customer while visiting frigidaire.com
Customer Rating
4
excellent style
on April 23, 2025
Posted by: Jake 5
[This review was collected as part of a promotion.] my wife loves the look and matches our kitchen perfectly we are happy with the general storage space and layout
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good fridge
on April 24, 2025
Posted by: duggs
[This review was collected as part of a promotion.] The professional series looks very sharp, handles are great. Only had it a few days but so far so good. The ice maker in the door does not have a huge capacity, but it is helpful there is a second ice maker in the freezer. Would love to see Frigidaire give the option of having it make craft ice like the LG models. Good food storage capacity and easy to organize the fridge component.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 24, 2025
Thank you for your thoughtful feedback, duggs! We’re so glad to hear you’re enjoying the sharp look and great functionality of your Professional Series fridge. It’s also great to know the ice makers are helpful, even though the one in the door has a smaller capacity. We appreciate your suggestion about craft ice—it’s always valuable to hear how we can improve our products to better meet your needs.
If you need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice find
on April 24, 2025
Posted by: Sam Juneau
[This review was collected as part of a promotion.] We really like our new Frigidaire 23 Cu. Ft. Counter-depth French Door Refrigerator. The stainless steel truly is finger print free. Only minor issue is that there is something running all the time that makes a slight noise. Noise quits when you open the door. The exterior water/ice dispenser looks unfinished or like it's missing a tray at the bottom. Other than that, all is great so far.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on April 25, 2025
Posted by: CRCat
[This review was collected as part of a promotion.] I've only had the fridge for a week, but, so far, so good. Looks great and operates well. Everything that I was looking for in a fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire
on April 27, 2025
Posted by: martialNY
[This review was collected as part of a promotion.] Extremely happy and so easy to operate !
Written by a customer while visiting frigidaire.com