Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Love new refrigerator
on March 14, 2024
Posted by: 2 aussies
[This review was collected as part of a promotion.] We replaced a 20 year old refrigerator with the new Frigidaire. I love the space, crisper drawers, and oversized water and ice dispenser. The second ice maker in the freezer is wonderful. Overall very pleased!
[This review was collected as part of a promotion.] I like the sleek look of my new refrigerator. It's not deep. All the shelves hold my products at easy eye level. The contents are within easy reach. I absolutely love this refrigerator.
[This review was collected as part of a promotion.] The new fridge is much quieter than our old one. One disappointing feature is the ice dispenser in the door shoots ice on the floor when filling your glass.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 12, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. This is not the ownership experience we would want for you, and we can understand your disappointment. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
The freezer door of this appliance has broken FOUR times. We continue to purchase replacement parts and the same part continues to break. The plastic support is not enough to withstand the weight of the door.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 12, 2024
We're sorry to hear that you've been experiencing troubles with your refrigerator, Beth. Please know that we pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. While we were unable to locate any contacts pertaining to your concern based on the information provided, we would like to ensure that your refrigerator will work as designed. At your convenience, please reach out to us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
[This review was collected as part of a promotion.] Not only are the looks of this counter depth fridge very sleek and awesome but the storage is very ample. There is a lot of extra storage in the doors as well.
[This review was collected as part of a promotion.] Overall very nice fridge. Only issues were a little rattle at first and a little tape stopped it. The ice dispenser shoots out the ice crazy sometimes always some cubes hit the floor. And the water occasionally drips from water dispenser. Love the double ice maker.
[This review was collected as part of a promotion.] I’ve only used this fridge for a few weeks in our new home. It was one of the choices in the appliance package from our builder, we chose the middle of the road package, not basic but also not the most luxurious. I’m still getting used to the counter depth size, but this fridge is beautiful and works well. The crisper drawers for vegetables and fruits are great and for what I can tell so far, it does keep my fresh vegetables fresh for longer. It’s fairly quiet and makes the perfect size ice cubes!
[This review was collected as part of a promotion.] I’m very satisfied with our frigidaire. The last fridge we had was bigger and stuck out into our kitchen in a way that aggravated me for years. We picked this one for its elegant looks, and well designed shelving. It’s smaller than our old fridge but more efficiently designed so we feel we have great space inside and out. A bonus is there are two icemakers, not one!