Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Counter-depth is THE way to go!
on March 24, 2024
Posted by: FutureMrsKern
[This review was collected as part of a promotion.] It looks so sleek, still has deep drawer space, and having two ice makers is a game changer for entertaining.
[This review was collected as part of a promotion.] A great looking and functioning fridge and freezer combo. Nice handles and very substantial drawers. Heavier plastic compared to most models. They should stand up much better than most fridges. spacious with good configuration. Ice and water thru the door was a necessity for me and it works well. Overall I'm very pleased with the unit.
[This review was collected as part of a promotion.] We replaced a 20 year old refrigerator with the new Frigidaire. I love the space, crisper drawers, and oversized water and ice dispenser. The second ice maker in the freezer is wonderful. Overall very pleased!
[This review was collected as part of a promotion.] I like the sleek look of my new refrigerator. It's not deep. All the shelves hold my products at easy eye level. The contents are within easy reach. I absolutely love this refrigerator.
[This review was collected as part of a promotion.] The new fridge is much quieter than our old one. One disappointing feature is the ice dispenser in the door shoots ice on the floor when filling your glass.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 12, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. This is not the ownership experience we would want for you, and we can understand your disappointment. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
The freezer door of this appliance has broken FOUR times. We continue to purchase replacement parts and the same part continues to break. The plastic support is not enough to withstand the weight of the door.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 12, 2024
We're sorry to hear that you've been experiencing troubles with your refrigerator, Beth. Please know that we pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. While we were unable to locate any contacts pertaining to your concern based on the information provided, we would like to ensure that your refrigerator will work as designed. At your convenience, please reach out to us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria