Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
3.9
(164 Reviews)
Rating breakdown 164 reviews
5 Stars
67
4 Stars
58
3 Stars
16
2 Stars
7
1 Star
16
77%of customers recommend this product.
(
119 out of
154)
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
4
Working great for a year
on May 4, 2026
Posted by: Bferg
No issues, does is what it’s supposed to however, the control panel is right in the way in your hand hits it every time creating a beep or changing the temperature, poor design
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, May 5, 2026
Hi, Bferg! Thank you for sharing your experience—we’re glad to hear your unit has been working reliably for the past year and continues to perform as expected.
We also appreciate your honest feedback about the control panel placement. We understand how unintended touches and accidental beeping or setting changes can be frustrating, and your comments will be shared with our product team for review as we continue to improve design and usability.
If you ever need assistance or would like support with your appliance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
We also appreciate your honest feedback about the control panel placement. We understand how unintended touches and accidental beeping or setting changes can be frustrating, and your comments will be shared with our product team for review as we continue to improve design and usability.
If you ever need assistance or would like support with your appliance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
5
So far , so good
on April 10, 2026
Posted by: Leah0040
So far , so good. Very nice looking and sturdy shelves. Fridgidair is the best when it comes to taking care of their customers
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, April 10, 2026
Thank you for your feedback! We’re glad to hear you’re enjoying the look and sturdy shelves of your refrigerator. We also truly appreciate your kind words about our customer care. Thanks for choosing Frigidaire—we’re happy to have you as a customer! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
3
frozen veggies
on March 31, 2026
Posted by: peeved
Just got this refrigerator and was so excited but when i went to get my vegetables out of the crisper some of them were frozen. i can't find anywhere what to do.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christian, Online Outreach Specialist, April 1, 2026
Thank you for bringing this to our attention. We’re sorry to hear about your experience with your new Frigidaire refrigerator—especially when you were excited to start using it.
Vegetables freezing in the crisper is not expected, and we understand how frustrating that can be. This can sometimes be related to temperature settings, airflow, or how items are positioned inside the fridge. We recommend checking that the temperature is set within the recommended range and ensuring that food items are not placed too close to air vents.
If the issue continues, we’d be happy to help troubleshoot further or arrange a service inspection if needed. Please reach out to our customer support team via live chat at frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Vegetables freezing in the crisper is not expected, and we understand how frustrating that can be. This can sometimes be related to temperature settings, airflow, or how items are positioned inside the fridge. We recommend checking that the temperature is set within the recommended range and ensuring that food items are not placed too close to air vents.
If the issue continues, we’d be happy to help troubleshoot further or arrange a service inspection if needed. Please reach out to our customer support team via live chat at frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Nice when it works
on February 17, 2026
Posted by: jinty
The fridge you asked about is a replacement fridge on my extended warranty plan. The new fridge Exhibited the same issues that’s the previous fridge (same model) did.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, February 18, 2026
Hi, we’re very sorry to hear that your replacement refrigerator is experiencing the same issues as your previous unit. We understand how frustrating this must be, especially while on an extended warranty plan.
Please contact our Customer Care team directly via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, so we can review the situation and work toward a resolution. Your feedback is important, and we want to make this right.
Best Regards,
Ruth
Please contact our Customer Care team directly via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, so we can review the situation and work toward a resolution. Your feedback is important, and we want to make this right.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Fridge
on February 2, 2026
Posted by: Josied111
Got my new fridge and it is stylish and yet very functional. I love it so far.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, February 2, 2026
Thank you for your feedback! We’re glad to hear your new fridge is both stylish and functional. Enjoy! Should you have any additional questions or concerns, please don't hesitate to connect with us via phone at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
New Refrigerator
on January 9, 2026
Posted by: mistermisty80
We bought this refrigerator just before Christmas to replace our Electrolux refrigerator that was starting to fail after 17 years. It had identical layout with a more modern look, so was easy to stock up like our previous fridge. Now with 2 ice machines we will never run out of ice. Love the look, it was easy to level and adjust doors.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, January 12, 2026
Hi there. Thank you for sharing your experience! We’re so glad the transition from your Frigidaire refrigerator was smooth and that the familiar layout made it easy to settle in. Having two ice makers is definitely a game changer. We’re happy to hear you’re loving the look, and that leveling and door adjustments went easily. Enjoy your new refrigerator, and thanks for choosing us!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Best Fridge ever owned
on December 8, 2025
Posted by: KCBOSS
Excellent quality, was happy decided to go with Professional Series. Quality superior then previous make we owned, worth every dollar, love storage bins, and lighting in fridge by far the best and really quite. Ice maker work great.
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, December 9, 2025
Hello KCBOSS!
Thank you for taking the time to share your experience! We’re delighted to hear that your Frigidaire Professional Series refrigerator is exceeding your expectations, from the storage bins and interior lighting to the quiet operation and ice maker. We’re so glad you’re enjoying the quality and performance—your satisfaction is our top priority!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for taking the time to share your experience! We’re delighted to hear that your Frigidaire Professional Series refrigerator is exceeding your expectations, from the storage bins and interior lighting to the quiet operation and ice maker. We’re so glad you’re enjoying the quality and performance—your satisfaction is our top priority!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good product
on October 29, 2025
Posted by: Beef
Great product I just wish the door controls had a lock for the keypad
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca