Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
3.9
(155 Reviews)
Rating breakdown 155 reviews
5 Stars
65
4 Stars
52
3 Stars
15
2 Stars
7
1 Star
16
76%of customers recommend this product.
(
111 out of
146)
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
3
works well but noisy
on June 7, 2025
Posted by: cg999
We have had this fridge for a year. It looks great. It keeps things cold. The fan, which runs most of the time, makes a high pitched whining noise which is fairly annoying. We had a guy come out to look at it and says its "normal". The other downside, which I understand is quite common in modern fridges, is that the water dispenser dispenses room temp water, rather than cold. We would not buy this model again.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christian, Online Outreach Specialist, June 9, 2025
Thank you for your honest feedback. We're glad to hear the fridge is performing well in terms of cooling and appearance, but we’re sorry to hear that the fan noise and water temperature have been disappointing. We understand how frustrating a persistent high-pitched sound can be in your home environment. We would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
4
An impressive product
on May 1, 2025
Posted by: FridgeMan25
We are very pleased with our Frigidaire refrigerator! Tons of storage in both the fridge and freezer sections.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Great Fridge, but...
on April 30, 2025
Posted by: Gunther
The interior design, space and features are great, and a significant upgrade versus our much older basic fridge, however the ice maker literally shoots ice and crushed ice all over the place, some gets in your cup, sure, but quite a bit will end up all over the floor.
The ice maker fan, when it runs is quite loud, and has a high pitch hum that is noticeable and frankly annoying to listen to in a quiet open concept house.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, May 5, 2025
Hello Gunther! Thank you for sharing your experience. We're glad to hear that you're enjoying the interior design, space, and features of your new refrigerator—especially as an upgrade from your previous model. However, we’re sorry to learn that the ice maker is dispensing ice in an uncontrolled manner and that the fan noise has been disruptive in your open-concept space. We understand how frustrating and inconvenient that can be. Your feedback is important. For further assistance, you can reach us by live chat at Frigidaire.ca or call us at 1 (800) 265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. - Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Perfect size for our home and many excellent features
on April 24, 2025
Posted by: MP69
Purchased this appliance month ago and of all the different fridges we looked at, this one had all the features and best suited our needs.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good features and appearance
on March 26, 2025
Posted by: Joenet
I bought this unit a few weeks ago - happy with my purchase
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, March 26, 2025
Hello, Joenet! Thank you for your feedback! We're happy to hear that you're satisfied with your purchase. We hope your new unit continues to meet your expectations!
If you ever have any questions or need assistance, please don’t hesitate to reach out via live chat or by phone at 1-800-265-8352 (Monday–Friday, 8:30 a.m.–8 p.m. EST, and Saturday 9 a.m.–6 p.m. EST). We’d be happy to help!
Thank you for choosing Frigidaire! -Rox
If you ever have any questions or need assistance, please don’t hesitate to reach out via live chat or by phone at 1-800-265-8352 (Monday–Friday, 8:30 a.m.–8 p.m. EST, and Saturday 9 a.m.–6 p.m. EST). We’d be happy to help!
Thank you for choosing Frigidaire! -Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great fridge
on March 16, 2025
Posted by: Jodi M
We bought this fridge as a replacement for an Electrolux that was working fine but had broken drawers and shelves. we are pleasantly surprised with the quality and craftsmanship.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Lots of space!
on February 22, 2025
Posted by: jc14
We bought this in July of 2024 and we love it. Haven't had any issues with it and the dual ice maker is awesome!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Broke down in only 10 months
on February 20, 2025
Posted by: Rdub10
Our fridge is 10 months old and just all of a sudden the compressor failed and now all of our food is spoiled
Warranty is going to replace the parts but now we have to live with no fridge and replace all that food
Warranty is going to replace the parts but now we have to live with no fridge and replace all that food
No, I would not recommend this to a friend.
Response from frigidaire.caBy Sam, Online Outreach Specialist, February 21, 2025
Hello Rdub10,
We're truly sorry to hear about your experience with your refrigerator, especially the inconvenience of losing food and being without a working unit. We understand how frustrating this situation must be. While we’re glad to hear the warranty is covering the repair, we recognize the challenges this has caused in the meantime. If there's anything we can do to assist further, please reach out to our Customer Care Team via live chat at www.frigidaire.ca or call us at 1-800-265-8352
, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We appreciate your patience.
We're truly sorry to hear about your experience with your refrigerator, especially the inconvenience of losing food and being without a working unit. We understand how frustrating this situation must be. While we’re glad to hear the warranty is covering the repair, we recognize the challenges this has caused in the meantime. If there's anything we can do to assist further, please reach out to our Customer Care Team via live chat at www.frigidaire.ca or call us at 1-800-265-8352
, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We appreciate your patience.
Written by a customer while visiting frigidaire.ca