Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.5
(621 Reviews)
Rating breakdown 621 reviews
5 Stars
430
4 Stars
130
3 Stars
26
2 Stars
11
1 Star
24
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
4
Nice fridge but noisy
on July 24, 2026
Posted by: treeh2o
[This review was collected as part of a promotion.] This refrigerator was one of 2 we could buy due to the measurements. This one has a smaller box size to fit in our cabinet area. Also the doors are zero which works since we have an oven directly next to the fridge. We tried a different fridge and the doors hit the oven. The only issue is the fridge is pretty loud when it kicks on (louder than our old fridge.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 27, 2026
Hello Treeh2o, thank you for sharing your feedback! We’re glad to hear that your Frigidaire refrigerator was a great fit for your kitchen space and that the design features, including the door clearance, worked well with your cabinet layout and nearby oven.
We understand your concern regarding the noise level and appreciate you bringing this to our attention. Refrigerators can produce different sounds during normal operation as they cool, cycle, and maintain temperature, but we value your feedback and will share your comments with our product teams.
Thank you for choosing Frigidaire. We appreciate your feedback and hope your refrigerator continues to serve you well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We understand your concern regarding the noise level and appreciate you bringing this to our attention. Refrigerators can produce different sounds during normal operation as they cool, cycle, and maintain temperature, but we value your feedback and will share your comments with our product teams.
Thank you for choosing Frigidaire. We appreciate your feedback and hope your refrigerator continues to serve you well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what we needed!
on July 22, 2026
Posted by: RonSherry
[This review was collected as part of a promotion.] We like the style of the fridge, the "hidden" control panel (keeps away from little fingers) and great use of storage space. The dual ice maker was a MUST and is definitely serving its purpose well. Looking forward to many years of trustworthy service from our new fridge.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 24, 2026
Hi there, RonSherry! Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire French Door Refrigerator is just what you needed. It’s wonderful to know that you’re enjoying the stylish design, convenient hidden control panel, and the thoughtful use of storage space.
We’re especially glad to hear that the dual ice maker has been a great fit for your needs. We appreciate you choosing Frigidaire and hope your new refrigerator provides you with many years of reliable performance and convenience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re especially glad to hear that the dual ice maker has been a great fit for your needs. We appreciate you choosing Frigidaire and hope your new refrigerator provides you with many years of reliable performance and convenience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!
on July 22, 2026
Posted by: Nyla9
[This review was collected as part of a promotion.] I’ve had this fridge for about 3 weeks and it’s been working great. The water pressure for the water dispenser if great. I love how it automatically makes ice for the freezer. There are no fingerprints at all. It’s a good size for all the food we need for a family of 4.
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 22, 2026
Hello Nyla9!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 23 Cu. Ft. Counter-Depth French Door Refrigerator, model PRFC2383AF. We're delighted to hear that your refrigerator has been working great and that you're enjoying the strong water dispenser, automatic freezer ice maker, fingerprint-resistant finish, and spacious storage for your family.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope you continue to enjoy your refrigerator and all of its features for many years to come! ~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 23 Cu. Ft. Counter-Depth French Door Refrigerator, model PRFC2383AF. We're delighted to hear that your refrigerator has been working great and that you're enjoying the strong water dispenser, automatic freezer ice maker, fingerprint-resistant finish, and spacious storage for your family.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope you continue to enjoy your refrigerator and all of its features for many years to come! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 22, 2026
Posted by: GlindaF
[This review was collected as part of a promotion.] great fridge. My only critique is the long drawer is too short and the freezer doesn't hold much.
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 22, 2026
Hello GlindaF!
Thank you for taking the time to share your feedback about your Frigidaire 23 Cu. Ft. Counter-Depth French Door Refrigerator, model PRFC2383AF. We're delighted to hear that you're enjoying your new refrigerator. We also appreciate your comments regarding the length of the full-width drawer and the freezer capacity. Customer feedback like yours is invaluable, and we'll be sure to share your suggestions with our product team as we continue to improve our appliances.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope you continue to enjoy your refrigerator for many years to come! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 23 Cu. Ft. Counter-Depth French Door Refrigerator, model PRFC2383AF. We're delighted to hear that you're enjoying your new refrigerator. We also appreciate your comments regarding the length of the full-width drawer and the freezer capacity. Customer feedback like yours is invaluable, and we'll be sure to share your suggestions with our product team as we continue to improve our appliances.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope you continue to enjoy your refrigerator for many years to come! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek and beautiful
on July 18, 2026
Posted by: Deebee24
[This review was collected as part of a promotion.] We chose the Frigidaire professional appliances to replace the appliances in the home we just purchased. The refrigerator is sleek and beautiful. The quality is wonderful and sturdy. I like the options the center lower drawer gives and the quietness of the doors closing.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 20, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you chose Frigidaire Professional appliances for your new home and that you are enjoying your new refrigerator. It’s fantastic to know that you appreciate its sleek, beautiful design, sturdy quality, and the thoughtful options provided by the center lower drawer.
We’re also pleased to hear that you enjoy the quiet, smooth closing of the refrigerator doors. We strive to design appliances that combine premium style, durable construction, and convenient features to enhance your everyday experience, and we’re thrilled that your new refrigerator is meeting your expectations as part of your new home.
Thank you for choosing Frigidaire. We truly appreciate your support and are honored to be part of your new home. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We’re also pleased to hear that you enjoy the quiet, smooth closing of the refrigerator doors. We strive to design appliances that combine premium style, durable construction, and convenient features to enhance your everyday experience, and we’re thrilled that your new refrigerator is meeting your expectations as part of your new home.
Thank you for choosing Frigidaire. We truly appreciate your support and are honored to be part of your new home. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
The professional
on July 16, 2026
Posted by: Hampton tom
[This review was collected as part of a promotion.] Our new fridge is amazing and with eleven grand kids it’s perfect
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 17, 2026
Hi valued customer, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying your new Frigidaire French door refrigerator. It's great to know that it provides the space and performance your family needs, especially with eleven grandchildren to help keep fed and refreshed! We truly appreciate you choosing Frigidaire and hope you continue to enjoy your new refrigerator for many years to come.
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. — Reed
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Happy with our new Frigidaire refrigerator
on July 15, 2026
Posted by: BigAl01
[This review was collected as part of a promotion.] We have had our new Frigidaire refrigerator for one week now. Up to this point, I could not be more happy with it. It has a nice clean look and is functioning perfect so far.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 20, 2026
Hello BigAl01, thank you for sharing your feedback! We’re delighted to hear that you are enjoying your new Frigidaire refrigerator. We’re happy to know that you appreciate its clean look and that it has been functioning perfectly so far. Your satisfaction means a lot to us, and we appreciate you choosing Frigidaire.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on July 12, 2026
Posted by: Jtbjtb4
[This review was collected as part of a promotion.] Looks great, super organization of interior space
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 14, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you are enjoying your new refrigerator.
It’s fantastic to know that you love its appearance and the thoughtful organization of the interior space. We strive to design appliances that combine style with practical storage solutions, and we’re thrilled that your new refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s fantastic to know that you love its appearance and the thoughtful organization of the interior space. We strive to design appliances that combine style with practical storage solutions, and we’re thrilled that your new refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com