Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.5
(621 Reviews)
Rating breakdown 621 reviews
5 Stars
430
4 Stars
130
3 Stars
26
2 Stars
11
1 Star
24
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
So happy!
on August 25, 2026
Posted by: NanaP54
[This review was collected as part of a promotion.] I love this refrigerator! I had a similar Electrolux model for 16 years and if finally stopped! I really didn’t want a counter depth French door but it fit in my space so I bought it. I love it! The ice makers—yes, there are 2 and work great! There is so much more space in this
one compared to my other one and it is the same size! I love the fact I’m not cleaning the stainless every time I use it because this one is fingerprint resistant. I like the led lighting
inside also. The freezer seems bigger too…and I love the pizza box feature in the front of the drawer.
I am very happy with my purchase!
one compared to my other one and it is the same size! I love the fact I’m not cleaning the stainless every time I use it because this one is fingerprint resistant. I like the led lighting
inside also. The freezer seems bigger too…and I love the pizza box feature in the front of the drawer.
I am very happy with my purchase!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 28, 2026
Hi there. Thank you for sharing such a wonderful review! We’re thrilled to hear that you’re loving your new Frigidaire refrigerator, especially after 16 years with your previous one. It’s great to know the two ice makers, spacious interior, fingerprint-resistant finish, LED lighting, and convenient pizza box feature are all making a difference. We’re especially glad that the counter-depth French door design turned out to be a pleasant surprise. Thank you for choosing Frigidaire—we’re so happy you’re enjoying your purchase!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Worth the money
on August 24, 2026
Posted by: Badu
[This review was collected as part of a promotion.] Love the new fridge
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 27, 2026
Hi there. Thank you for sharing! We’re so glad to hear you’re loving your new Frigidaire refrigerator. We appreciate you choosing Frigidaire and hope you continue to enjoy it for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
My new fridge
on August 18, 2026
Posted by: Jimmie h
[This review was collected as part of a promotion.] This is my first new refrigerator at my house in 35 years. I really like it a lot it has plenty of room even with the ice maker, and I do like the ice maker so much it makes it so easy to get cold drinks
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 21, 2026
Hi Jimmie H, thank you for sharing your feedback with us. We’re delighted to hear how much you’re enjoying your new refrigerator! After 35 years, getting a new refrigerator is certainly a special upgrade, and we’re glad to know you’re pleased with the spacious interior and convenient ice maker. It’s wonderful to hear that it’s making it easier for you to enjoy cold drinks!
Thank you for choosing Frigidaire and for taking the time to share your positive experience with us. We truly appreciate it!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! – Maico
Thank you for choosing Frigidaire and for taking the time to share your positive experience with us. We truly appreciate it!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
1
It won't stop making a loud noise
on August 11, 2026
Posted by: RunFast
[This review was collected as part of a promotion.] My fridge just hit the 3 month mark. For a few hours a day, it makes this loud screaming noise. A tech came out and said that is just what these fridges do. I would not recommend this product to anyone.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 13, 2026
Hi RunFast!
We’re sorry to hear about the loud noise coming from your refrigerator and understand how frustrating this must be, especially after having a technician assess the issue. We appreciate you taking the time to share your concerns, and we’re sorry that your experience has not met your expectations.
If you need further assistance with your service request, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
We’re sorry to hear about the loud noise coming from your refrigerator and understand how frustrating this must be, especially after having a technician assess the issue. We appreciate you taking the time to share your concerns, and we’re sorry that your experience has not met your expectations.
If you need further assistance with your service request, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
High Quality
on July 29, 2026
Posted by: DCJeff
[This review was collected as part of a promotion.] This fridge is hitting all the performance highlights and promises. Don’t believe the negative reviews about noise. There are no issues with it.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 29, 2026
Dear Valued Customer,
Thank you for taking the time to share your 5-star review. We are pleased to hear that your Frigidaire refrigerator is delivering the performance and reliability you expected.
We appreciate your feedback regarding its operation and are glad to know that it has been meeting your needs. At Frigidaire, we are committed to designing appliances that provide dependable performance, thoughtful features, and a positive experience for our customers.
Thank you for choosing Frigidaire and for sharing your experience with us.
If you have any additional questions or concerns, please don’t hesitate to connect with us through Live Chat at www.frigidaire.com or contact us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for taking the time to share your 5-star review. We are pleased to hear that your Frigidaire refrigerator is delivering the performance and reliability you expected.
We appreciate your feedback regarding its operation and are glad to know that it has been meeting your needs. At Frigidaire, we are committed to designing appliances that provide dependable performance, thoughtful features, and a positive experience for our customers.
Thank you for choosing Frigidaire and for sharing your experience with us.
If you have any additional questions or concerns, please don’t hesitate to connect with us through Live Chat at www.frigidaire.com or contact us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Refrigerator
on July 28, 2026
Posted by: Zorg
[This review was collected as part of a promotion.] In almost every home I have owned, I have never owned a counter depth refrigerator and our recent purchase of
Model # PRFC2383AF has been more than enough with space, and quality. You know something is right, when the wife is happy. Overall, if she is happy, I am happy with our new Frigidaire
Model # PRFC2383AF has been more than enough with space, and quality. You know something is right, when the wife is happy. Overall, if she is happy, I am happy with our new Frigidaire
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 29, 2026
Hi Zorg!
Thank you for taking the time to share your wonderful feedback with us. We’re delighted to hear that your Frigidaire refrigerator has exceeded your expectations and that the counter-depth design, spaciousness, and quality have been a great fit for your home.
We’re especially happy to know that your new refrigerator has brought satisfaction to your household. We appreciate your support and are grateful that you chose Frigidaire for your kitchen.
If you ever need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your wonderful feedback with us. We’re delighted to hear that your Frigidaire refrigerator has exceeded your expectations and that the counter-depth design, spaciousness, and quality have been a great fit for your home.
We’re especially happy to know that your new refrigerator has brought satisfaction to your household. We appreciate your support and are grateful that you chose Frigidaire for your kitchen.
If you ever need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
New fridge
on July 24, 2026
Posted by: rachael8624
[This review was collected as part of a promotion.] While the refrigerator is still new to me, there are a few things that I was disappointed in. The sound of the refrigerator is not quiet, there is a delay when dispensing ice, the freezer doesn't pull out smoothly and feels a little cheap. With that being said, I am very happy with the refrigerator section and ice maker.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 27, 2026
Hi rachael8624!
Thank you for taking the time to share your feedback about your new Frigidaire refrigerator. We’re pleased to hear that you are happy with the refrigerator section and ice maker, and we appreciate you also sharing areas where the product did not fully meet your expectations.
We understand your concerns regarding the operating sounds, ice dispensing delay, and freezer drawer experience. Your feedback is valuable and will be shared with the appropriate teams as we continue working to improve our products and customer experience.
If you ever need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your feedback about your new Frigidaire refrigerator. We’re pleased to hear that you are happy with the refrigerator section and ice maker, and we appreciate you also sharing areas where the product did not fully meet your expectations.
We understand your concerns regarding the operating sounds, ice dispensing delay, and freezer drawer experience. Your feedback is valuable and will be shared with the appropriate teams as we continue working to improve our products and customer experience.
If you ever need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
A substantial Product
on July 24, 2026
Posted by: Valtan
[This review was collected as part of a promotion.] I really like my new Frigidaire refrigerator; I am still trying to figure out how it operates. It keeps food cool and is spacious, but I have not put it to the test of holiday meals where there is lots of food to store. I think it will be more energy efficient than my previous fridge, also a Frigidaire Professional product. I really like the Frigidaire Professional line, all of the items are substantial (solid feel), exceeds my expectations, looks beautiful in my kitchen and is easy to maintain. My last appliances in this series lasted a long time. I need to get used to the freezer at the bottom of the fridge. I am not certain I need the ice maker at the bottom and would have preferred more freezer space. But it will be great for parties and those holiday meals. Overall, I really like the fridge and look forward to exploring more of the options and settings available to me with this appliance. I'd like to see the hard copy manual return they are invaluable and always handy for exploring settings and problem solving like which filters to buy and how to change them. I recommend the Frigidaire Professional line you will want to buy it because it looks great and performs exceptionally!
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 27, 2026
Good day, Valtan! Thank you for sharing such a detailed review of your new Frigidaire Professional refrigerator! We’re thrilled to hear that you’re enjoying its spacious design, cooling performance, energy efficiency, and the premium look and feel it brings to your kitchen.
We appreciate your loyalty to the Frigidaire Professional line and are happy to hear that your previous appliances provided long-lasting performance. We understand that adjusting to a bottom freezer configuration and exploring new features can take some time, and we hope you continue to enjoy discovering all the options and settings your refrigerator has to offer.
Thank you as well for your feedback regarding the hard copy manual. We understand how helpful having a physical guide can be for learning features, troubleshooting, and maintaining your appliance, and we’ll be sure to share your comments with our team.
We appreciate your recommendation and are grateful that you chose Frigidaire Professional for your home. We hope your refrigerator continues to exceed your expectations for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We appreciate your loyalty to the Frigidaire Professional line and are happy to hear that your previous appliances provided long-lasting performance. We understand that adjusting to a bottom freezer configuration and exploring new features can take some time, and we hope you continue to enjoy discovering all the options and settings your refrigerator has to offer.
Thank you as well for your feedback regarding the hard copy manual. We understand how helpful having a physical guide can be for learning features, troubleshooting, and maintaining your appliance, and we’ll be sure to share your comments with our team.
We appreciate your recommendation and are grateful that you chose Frigidaire Professional for your home. We hope your refrigerator continues to exceed your expectations for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com