Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.5
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
415
4 Stars
127
3 Stars
25
2 Stars
11
1 Star
23
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
4
on June 29, 2026
Posted by: KarenLMA
[This review was collected as part of a promotion.] I do like the fact it has a separate ice maker in the bottom freezer.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 2, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your new refrigerator.
It’s wonderful to know that you appreciate the separate ice maker in the bottom freezer. We strive to design appliances with convenient features that enhance everyday use, and we’re pleased to hear that this feature has been a valuable addition to your new refrigerator.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that you appreciate the separate ice maker in the bottom freezer. We strive to design appliances with convenient features that enhance everyday use, and we’re pleased to hear that this feature has been a valuable addition to your new refrigerator.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice frig
on June 25, 2026
Posted by: Bobby256
[This review was collected as part of a promotion.] The refrigerator is very nice looking and has plenty of space for all the things we need in it . Has very nice options on temperature control and great ice maker.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 25, 2026
Dear Valued Customer,
Thank you for your wonderful feedback! We're delighted to hear that you're enjoying the refrigerator's stylish design, spacious interior, and convenient temperature control options. It's also great to know that the ice maker is performing well for you. We appreciate your support and thank you for choosing our product!
We sincerely appreciate your support and thank you for choosing our product. If you have any questions or need further assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Thank you for your wonderful feedback! We're delighted to hear that you're enjoying the refrigerator's stylish design, spacious interior, and convenient temperature control options. It's also great to know that the ice maker is performing well for you. We appreciate your support and thank you for choosing our product!
We sincerely appreciate your support and thank you for choosing our product. If you have any questions or need further assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 23, 2026
Posted by: AprilL54
[This review was collected as part of a promotion.] Plenty of room inside and love the overflow over bin in the freezer.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 25, 2026
Hi there.Thank you for your feedback! We’re happy to hear that you’re enjoying your Frigidaire refrigerator and the extra storage space it provides. It’s great to know that the freezer overflow bin is a helpful feature for keeping everything organized.
We appreciate you choosing Frigidaire and hope your refrigerator continues to serve you well for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and hope your refrigerator continues to serve you well for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
A lot of space inside but drawers and doors don’t align
on June 20, 2026
Posted by: PKendall1506
[This review was collected as part of a promotion.] Lots of space inside. Adjustable door shelves are a bonus. Cons: door ice maker dispenser is VERY loud. The veggie/pull out drawers don’t align with the upper French door to pull out one side only. Have to both outside doors to fully reach inside the drawer.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 24, 2026
Good day, PKendall1506! Thank you for taking the time to share your detailed feedback! We’re happy to hear that you’re enjoying the spacious interior and the convenience of the adjustable door shelves on your Frigidaire refrigerator. We also appreciate you sharing the areas where you feel there is room for improvement.
We understand that features like the ice dispenser noise and drawer accessibility are important parts of the everyday experience with your appliance. Your comments are valuable and will be shared with our team as we continue working to improve our products and designs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We understand that features like the ice dispenser noise and drawer accessibility are important parts of the everyday experience with your appliance. Your comments are valuable and will be shared with our team as we continue working to improve our products and designs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Counter depth French door refrigerator
on June 15, 2026
Posted by: Jonking
[This review was collected as part of a promotion.] Replaced our old Frigidaire appliances while remodeling. We have always had good luck with the brand so stayed with them. Very nice sleek looking fridge with plenty of room.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 16, 2026
Hello Jonking!
We’re delighted to hear that you continue to trust the Frigidaire brand and chose our 23 Cu. Ft. Counter-Depth French Door Refrigerator during your remodel. It’s great to know you’re enjoying its sleek design and spacious interior.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your continued support and hope you enjoy your new refrigerator for years to come! ~Sam
We’re delighted to hear that you continue to trust the Frigidaire brand and chose our 23 Cu. Ft. Counter-Depth French Door Refrigerator during your remodel. It’s great to know you’re enjoying its sleek design and spacious interior.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your continued support and hope you enjoy your new refrigerator for years to come! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 14, 2026
Posted by: Peter and Vanessa
[This review was collected as part of a promotion.] This fridge is amazing it looks spectacular we did not want the curved front design that all all of the other manufactures have and as soon as we saw this model in the store it was love at first sight, it checked all the boxes and the big plus is that it was the counter version so straight away it took up less space than the one we were replacing , even though it was two inches less in the depth we can get more product in the fridge as they have cleverly positioned the compressor into the cabinet which has an added advantage on having a flush back so un like other fridges you need to allow ventilation at the back, I used to have to get on my knees to change the filter but they have placed it in a very convenient position in a corner of the main refrigerator space, we also love the inclusion of a main fridge charcoal filter called Pureair air filter and the vegetable drawers also have these replaceable packages that remove toxic gasses from vegetables that prolongs the shelf like , so all in all you can't go wrong if you are looking for a fridge that will serve your needs for what I expect to be many years of trouble free use.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 17, 2026
Hi there,
Thank you for sharing your feedback. We’re delighted to hear that you’re enjoying the design, space efficiency, and features of your refrigerator, and that it has met your expectations in terms of storage, convenience, and overall performance. It’s great to know it’s been a strong fit for your home and needs.
If you ever need assistance in the future, please contact live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Thank you for sharing your feedback. We’re delighted to hear that you’re enjoying the design, space efficiency, and features of your refrigerator, and that it has met your expectations in terms of storage, convenience, and overall performance. It’s great to know it’s been a strong fit for your home and needs.
If you ever need assistance in the future, please contact live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
1
JUNK!
on June 14, 2026
Posted by: Gelly
Junk! Junk! Junk! Freezes food in refrigerator area . Had it repaired multiple times . Still freezes food. Frigidaire is no help! Has no answers. Will buy a Bosch next time around! Bosch has two condenser. One for the fridge and one for the freezer
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 15, 2026
Hello Gelly, I’m really sorry to hear about your experience, and I understand how frustrating this must be—especially after multiple repair attempts without a resolution. Having food freeze in the refrigerator compartment is not what you should expect from your appliance, and I can appreciate how disappointing it is to feel like your concerns haven’t been resolved.
We also understand your frustration with not receiving the level of support you were hoping for. Feedback like yours is taken seriously, and we will make sure it is shared with the appropriate teams for further review.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
— Maico
We also understand your frustration with not receiving the level of support you were hoping for. Feedback like yours is taken seriously, and we will make sure it is shared with the appropriate teams for further review.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
— Maico
Written by a customer while visiting frigidaire.com
Customer Rating
1
Died in 2 Months
on June 10, 2026
Posted by: sritchie
Fridge died within 2 months and frigidaire has pushed out the warranty repair over two weeks now. Don't buy from them - go with a more reputable brand
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 11, 2026
Hi there,
Thank you for sharing your feedback. We’re sorry to hear that your refrigerator stopped working so soon after purchase and understand how frustrating it is to experience delays with the warranty repair process. We recognize how inconvenient this situation has been for you.
We can see that you are currently working with our Consumer Care Team regarding this matter. For any updates or additional assistance, please continue working with the team handling your case. You may also reach us via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Thank you for sharing your feedback. We’re sorry to hear that your refrigerator stopped working so soon after purchase and understand how frustrating it is to experience delays with the warranty repair process. We recognize how inconvenient this situation has been for you.
We can see that you are currently working with our Consumer Care Team regarding this matter. For any updates or additional assistance, please continue working with the team handling your case. You may also reach us via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.com