Customer reviews from frigidaire.com
Frigidaire - Professional 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.5
(443 Reviews)
Rating breakdown 443 reviews
5 Stars
307
4 Stars
86
3 Stars
22
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
4
Nice
on July 21, 2023
Posted by: eal77
[This review was collected as part of a promotion.] Our new refrigerator is great. Nice looking, works well. Only complaint are some very weird little shelves at the bottom of the doors that too small for about anything I can imagine.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Counter-Depth Refrigerator
on July 21, 2023
Posted by: JessAtlanta
[This review was collected as part of a promotion.] We purchased this Frigidaire Professional refrigerator to replace our old counter depth one and have not been disappointed. It’s quiet and I love the way it has an extra ice compartment down in the freezer drawer for when you have additional needs for extra ice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek, quiet and easy to see everything
on August 3, 2023
Posted by: Kat AZ
[This review was collected as part of a promotion.] We bought our first counter depth fridge and geared it may be too small but it stays so much more organized! Nothing gets lost in the back. The unit has two ice makes that work great and are almost silent. Additionally it looks so perfect in our new kitchen. We love it!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice but weird storage
on August 3, 2023
Posted by: Anne 4427
Love that we now have water and ice in the door. It is a bit smaller than our old fridge but we are figuring it out. Only complaint are the two dinky little shelves on the bottom of the doors. Too small to be of much use. Also love that the water filter is now more accessible.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointing quality.
on August 5, 2023
Posted by: Duffer1951
Just purchased this Frigidaire Refrigerator and have to be honest not totally pleased. Upon installation, opened the freezer door and in the bottom of the freeze were screws just laying there. Don't what they go to, if they were just "extras" that didn't cleaned up during manufacturing. The ice actuator wasn't installed properly, which a tech came out to repair. The top doors don't match, the right door is 1/4" higher than the left door. And it is loud! Makes a very high-pitched sound that can be heard two rooms away! The tech said it should quiet down after a "break-in period", we'll see. I used to consider Frigideaire a top of the line refrigerator. Not anymore.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, August 7, 2023
Good day, Ann! Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We understand your frustration. Note that your high-efficiency refrigerator may introduce unfamiliar sounds. These new noises typically indicate the refrigerator is operating accurately. However, some surfaces, such as floors, walls, kitchen cabinets, and even certain floor plans, may make these sounds more noticeable. Visit https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/ to understand more about the normal sounds of operation. We want to make things right. Feel free to connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best,
Lauren
Best,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and Well Designed!
on August 6, 2023
Posted by: TCAMILLEG
[This review was collected as part of a promotion.] I love this refrigerator. It is well designed and stores more the other counter depth refrigerators if its size. Every square inch in both the freezer and refrigerator are designed for maximum storage. The many features makes this refrigerator so versatile. The freezer has a second ice maker with a removable tray. The freezer allows for a large pizza box storage. The in-door water and ice dispenser are well designed as well. The crushed ice feature is superior to any I have used before. I love the look and functionality!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Condensation issues
on August 14, 2023
Posted by: Tinalouisehouse
[This review was collected as part of a promotion.] I have had 2 of these and both have condensation issues. Water puddles up on top of the freezer door, starts to fill the seal with water and eventually runs down the side and on to the floor.. I need to call customer er service again and I’ve only had it for a few weeks.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, August 15, 2023
Hello! We’re saddened to hear about your experience with the condensation issue of your French door refrigerator. This is not the effortless experience we want for any of our consumers. We’re ready to help. Please be on the lookout for an email as we gather additional information.
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Favorite Frig
on August 18, 2023
Posted by: StephT70
[This review was collected as part of a promotion.] I absolutely love this refrigerator, not only does it look stylish, it has lots of drawers, shelves and space/compartments. But my absolute favorite thing about this refrigerator is that it has 2 ice makers, one in the door for easy convinence and a 2nd one inside the freezer. This is the 2nd one I have purchased in 5 years and that's only because the buyers of the house I recently sold wanted to keep the refrigerator. When the new arrive, I was so happy to see square ice cubes, I love them. Upgrade from previous ice cubes.
Written by a customer while visiting frigidaire.com