Customer reviews from frigidaire.com
Frigidaire - Professional 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.5
(451 Reviews)
Rating breakdown 451 reviews
5 Stars
311
4 Stars
89
3 Stars
22
2 Stars
11
1 Star
18
Customer Reviews for Frigidaire - Professional 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
5
Great product so far
on May 30, 2023
Posted by: JoeyHTX
[This review was collected as part of a promotion.] We replaced an older GE with the Fridgidaire and we love it so far. The design is clean and timeless - it fits into any decor style. The controls are conveniently located and there is tons of room. Also, the delivery team was awesome!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on June 4, 2023
Posted by: Jms99
[This review was collected as part of a promotion.] I like it. Looks to be well made and nice appearance
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great replacement to big but awkward built in
on June 9, 2023
Posted by: CaseyT
[This review was collected as part of a promotion.] We love the functionality and design. So much easier to use than our tall thin built in that was in the home when we bought it.
The shelves are large and flexible.
I’ve maker is excellent. Produces tons.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 13, 2023
Posted by: Patricia1947
[This review was collected as part of a promotion.] I chose to purchase a Frigidaire because it is the best brand out there. Love all the new features
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire French door refrigerator
on June 15, 2023
Posted by: Jchurt
[This review was collected as part of a promotion.] We got this as a package with our newly built house. The filter that came with the refrigerator was cracked in multiple places so we have been unable to use our ice or water. The refrigerator keeps free our food. We can’t figure out why. We have adjusted the temp and everything.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, June 16, 2023
Good day, Jennifer! We hate to hear that your refrigerator is not operating properly so early into its lifespan. We want you to know that we value you as a customer, and your situations matter to us. We are going to do our best to assist you. For us to further investigate and address the issue, connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
3
on June 16, 2023
Posted by: NfGuerr
[This review was collected as part of a promotion.] The fridge is louder than expected and the icemaker shoots out ice too strongly.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, June 19, 2023
Good day, Nathalie! We are sorry to hear that you have had to deal with these circumstances.Note that your high-efficiency refrigerator may introduce unfamiliar sounds. These new noises typically indicate the refrigerator is operating accurately. However, some surfaces, such as floors, walls, kitchen cabinets, and even certain floor plans, may make these sounds more noticeable. Visit https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/ to understand more about the normal sounds of operation. In the event that the tips provided do not resolve your concerns, please connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
3
Cracked plastic on top of freezer door!
on June 18, 2023
Posted by: Weazie
[This review was collected as part of a promotion.] This beauty replaced my 1993 almond color Frigidaire Gallery refrigerator. About time but it was still going strong! I chose this refrigerator for its outstanding good looks and 2 ice makers. I haven’t had any problems with it in almost 2 years. Until today…. I noticed that the gray plastic that covers the top of the freezer door is cracking. I see the same problem mentioned in prior reviews. It has not been abused by slamming or mutilating in any way. Just normal daily usage. My kitchen was renovated with resale of the home in mind. I don’t want to see what it is going to look like in a few years when I’m ready to sell. I purchased the extended warranty and I’m hoping this is covered. It needs a new freezer door!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 19, 2023
Hi, Weazie. We're sorry to hear that you're having this kind of trouble. We hope you understand that there are many factors beyond the control of the manufacturer that may affect the performance or longevity of an appliance and its parts. It is virtually impossible for us to control what occurs after our appliances leave our facilities. However, we are always here to help; just connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Super nice Refrigerator
on June 19, 2023
Posted by: Sandy OU812
[This review was collected as part of a promotion.] This is the 3rd time I have bought a Frigidaire refrigerator and I have absolutely loved them . I never needed any maintenance on them . You will not be disappointed when you buy any of their products. I highly recommend this refrigerator .
Written by a customer while visiting frigidaire.com