Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.5
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
415
4 Stars
127
3 Stars
25
2 Stars
11
1 Star
23
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
1
A Lemon
on April 21, 2025
Posted by: VSteven
The fridge looks great but what a disappointment and inconvenience. We got a lemon. The refrigeration compartments of the product consistently freeze items in spite of setting the temperature to the maximum (43 degrees) and in spite of two in-person visits from repairmen. I've never owned a Frigidaire before, and doubt I will again. I will be replacing it with something else.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 22, 2025
Thank you for taking the time to share your feedback, VSteven. We’re truly sorry to hear about the ongoing issues with your fridge, and we completely understand your frustration. The situation you’ve described with the refrigeration compartments freezing items is certainly not the experience we want for our customers, especially after two in-person repair visits.
We know how inconvenient and disappointing it can be when an appliance doesn’t perform as expected, especially when you've already invested time and effort into trying to resolve the issue. Please know that your satisfaction is very important to us, and we genuinely regret that we haven’t been able to provide a solution that works for you.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
We know how inconvenient and disappointing it can be when an appliance doesn’t perform as expected, especially when you've already invested time and effort into trying to resolve the issue. Please know that your satisfaction is very important to us, and we genuinely regret that we haven’t been able to provide a solution that works for you.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on April 18, 2025
Posted by: RuggedJB
[This review was collected as part of a promotion.] I faced the need to replace the fridge I purchased new from a different brand seven years ago. I found available today many different brands and models to choose from. When I saw this Frigidaire model, I knew this was the perfect fit for me. Many features to like. Reliability from an established brand, great distribution and configuration and the dual ice makers feature convinced me that this fridge was the one for me. Very pleased thus far… thanks
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 18, 2025
Hello RuggedJB,
Thank you for your thoughtful feedback! We're so glad to hear that your new Frigidaire Counter-Depth French Door Refrigerator has been the perfect fit. It's wonderful to know the design, features, and dual ice makers are serving you well.
If you ever have any questions or need assistance, feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist in any way we can. We appreciate your support and thank you for choosing Frigidaire! ~Sam
Thank you for your thoughtful feedback! We're so glad to hear that your new Frigidaire Counter-Depth French Door Refrigerator has been the perfect fit. It's wonderful to know the design, features, and dual ice makers are serving you well.
If you ever have any questions or need assistance, feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist in any way we can. We appreciate your support and thank you for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 17, 2025
Posted by: Faunty
[This review was collected as part of a promotion.] Great product
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 14, 2025
Posted by: Pavue
[This review was collected as part of a promotion.] Very good value
Comes with a water filter
Can’t comment on long term operation but reviews of this model well very good
Comes with a water filter
Can’t comment on long term operation but reviews of this model well very good
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 14, 2025
Hi, Pavue!
Thank you for sharing your thoughts! We’re glad to hear you’re finding great value in your Frigidaire and appreciate the convenience of the water filter. 😊 If you ever have any questions or need assistance, feel free to reach out. You can contact us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always here and happy to dive right in!
Thank you!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you for sharing your thoughts! We’re glad to hear you’re finding great value in your Frigidaire and appreciate the convenience of the water filter. 😊 If you ever have any questions or need assistance, feel free to reach out. You can contact us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always here and happy to dive right in!
Thank you!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire pro
on April 10, 2025
Posted by: HCS1948
[This review was collected as part of a promotion.] So far so good I love it. Very good looking inside and outside. No issues.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 5, 2025
Posted by: Jopap
[This review was collected as part of a promotion.] So far so good. It's only been a few weeks. I love the look of it and that it doesn't leave fingerprints. I have to get used to having the freezer on the bottom and its a little annoying that I have to open both doors to open the drawers but as I said something to get used to.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New french door refrigerator
on April 5, 2025
Posted by: Gawp
[This review was collected as part of a promotion.] Love the spacious top for refrigerator items. The freezer has less space than my previous side by side, or mostly it is just open and not as easily organized.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 5, 2025
Posted by: Jodddd
[This review was collected as part of a promotion.] Love it only draw back is that both doors have to be open to get deli drawer open
Written by a customer while visiting frigidaire.com