Customer reviews from frigidaire.com
Frigidaire - Professional 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.5
(443 Reviews)
Rating breakdown 443 reviews
5 Stars
307
4 Stars
86
3 Stars
22
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
5
on June 13, 2023
Posted by: Patricia1947
[This review was collected as part of a promotion.] I chose to purchase a Frigidaire because it is the best brand out there. Love all the new features
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire French door refrigerator
on June 15, 2023
Posted by: Jchurt
[This review was collected as part of a promotion.] We got this as a package with our newly built house. The filter that came with the refrigerator was cracked in multiple places so we have been unable to use our ice or water. The refrigerator keeps free our food. We can’t figure out why. We have adjusted the temp and everything.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, June 16, 2023
Good day, Jennifer! We hate to hear that your refrigerator is not operating properly so early into its lifespan. We want you to know that we value you as a customer, and your situations matter to us. We are going to do our best to assist you. For us to further investigate and address the issue, connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
3
on June 16, 2023
Posted by: NfGuerr
[This review was collected as part of a promotion.] The fridge is louder than expected and the icemaker shoots out ice too strongly.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, June 19, 2023
Good day, Nathalie! We are sorry to hear that you have had to deal with these circumstances.Note that your high-efficiency refrigerator may introduce unfamiliar sounds. These new noises typically indicate the refrigerator is operating accurately. However, some surfaces, such as floors, walls, kitchen cabinets, and even certain floor plans, may make these sounds more noticeable. Visit https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/ to understand more about the normal sounds of operation. In the event that the tips provided do not resolve your concerns, please connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
3
Cracked plastic on top of freezer door!
on June 18, 2023
Posted by: Weazie
[This review was collected as part of a promotion.] This beauty replaced my 1993 almond color Frigidaire Gallery refrigerator. About time but it was still going strong! I chose this refrigerator for its outstanding good looks and 2 ice makers. I haven’t had any problems with it in almost 2 years. Until today…. I noticed that the gray plastic that covers the top of the freezer door is cracking. I see the same problem mentioned in prior reviews. It has not been abused by slamming or mutilating in any way. Just normal daily usage. My kitchen was renovated with resale of the home in mind. I don’t want to see what it is going to look like in a few years when I’m ready to sell. I purchased the extended warranty and I’m hoping this is covered. It needs a new freezer door!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 19, 2023
Hi, Weazie. We're sorry to hear that you're having this kind of trouble. We hope you understand that there are many factors beyond the control of the manufacturer that may affect the performance or longevity of an appliance and its parts. It is virtually impossible for us to control what occurs after our appliances leave our facilities. However, we are always here to help; just connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Super nice Refrigerator
on June 19, 2023
Posted by: Sandy OU812
[This review was collected as part of a promotion.] This is the 3rd time I have bought a Frigidaire refrigerator and I have absolutely loved them . I never needed any maintenance on them . You will not be disappointed when you buy any of their products. I highly recommend this refrigerator .
Written by a customer while visiting frigidaire.com
Customer Rating
5
French Door Refrigerator
on June 21, 2023
Posted by: Huntington LI
[This review was collected as part of a promotion.] Stylish, roomy interior and great lighting. The refrigerator and freezer temperatures are easily controlled. The dual ice dispenser and ice storage is a nice touch.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Couldn't be happier!
on June 22, 2023
Posted by: Hicks0626
[This review was collected as part of a promotion.] We purchased our Frigidaire Counter Depth fridge, as part of the Frigidaire Pro Package! We love the size. Even for a counter depth, it has plenty of space and all of the "extras". It was important to us to have an ice and water dispenser and this was one of the only brands that offered it in this size! We couldn't be happier!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Love the style - not impressed so far
on June 26, 2023
Posted by: Sharner
[This review was collected as part of a promotion.] I had an LG for 14 years and it served me well. I love Frigidaire appliances and love the professional look which is why I chose this fridge. However, having had it for 3 weeks so far, something doesn’t seem right as items in the back of the fridge are in some Cases completely freezing. I know why this occurs but this doesn’t seem
Right. I have a technician coming out to look at it. I do love the two Ice makers as we entertain a lot so it’s very helpful.
Right. I have a technician coming out to look at it. I do love the two Ice makers as we entertain a lot so it’s very helpful.
Response from frigidaire.comBy Owen, Online Outreach Specialist, June 27, 2023
Hello Skokoruda,
Thank you for taking time to provide feedback in which section you'd like the unit and which not. We're sorry that this has been your experience with the unit. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. No Worries, We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Thank you for taking time to provide feedback in which section you'd like the unit and which not. We're sorry that this has been your experience with the unit. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. No Worries, We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com