Customer reviews from frigidaire.com
Frigidaire - Professional 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.5
(442 Reviews)
Rating breakdown 442 reviews
5 Stars
306
4 Stars
86
3 Stars
22
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
5
Frigidaire Professional 22.6 Ft French Door Counter-Depth Refrigerator Review
on August 4, 2022
Posted by: MAHAN
[This review was collected as part of a promotion.] Our new refrigerator arrived earlier this week and we absolutely love it! Everything from how quiet it is to the LED lighting to the ample space and overall design - we couldn't ask for a better fridge! The installation crew was in and out and were very professional. Well done!
Written by a customer while visiting frigidaire.com
Customer Rating
5
French Door Counter Depth Refrigerator
on August 22, 2022
Posted by: Tom from Durham
[This review was collected as part of a promotion.] Love it. It fit our opening perfectly. The doors swing widely and provide easy access to everything. The freezer, too. Maybe most importantly, you have a good view of everything inside the frig. It is also well lit. The on frig instructions are easy to understand and really intuitive. Like that a lot. Not a lot of directions to read. It fired up right away and got things cold/frozen quickly, faster than I expected. Delighted so far.
Written by a customer while visiting frigidaire.com
Customer Rating
1
on September 24, 2022
Posted by: ekbtbs
The refrigerator freezes everything. Customer service needs improvement. Will wait to see if Frigidaire stands by their product.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , September 26, 2022
Ekbtbs, we apologize for any matters you have experienced with your refrigerator and thank you bringing it to our attention.
Please know that we make every effort to ensure our consumers have the most enjoyable experience with their purchase, and your review does not go unnoticed.
We were able to see you spoke with consumer care recently, and they are in the process of resolving your concerns.
Should you have any questions about the resolution that has been provided or need assistance, do not hesitate to reconnect with us by phone or us via live chat on www.frigidaire.com Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Best Regards,
Ciara
Please know that we make every effort to ensure our consumers have the most enjoyable experience with their purchase, and your review does not go unnoticed.
We were able to see you spoke with consumer care recently, and they are in the process of resolving your concerns.
Should you have any questions about the resolution that has been provided or need assistance, do not hesitate to reconnect with us by phone or us via live chat on www.frigidaire.com Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Trash
on May 16, 2023
Posted by: Tee 58
problem after problem this is a pretty expensive piece of trash!!
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 17, 2023
Hello. We're sorry that you have been having problems with your refrigerator. Please know that we strive to provide the most reliable products and services for our customer and we hate that were not able to deliver those results for you. Please connect with us live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST if you need further assistance. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazed at the engineering and use of space in this unit!
on July 21, 2022
Posted by: MikeJE
[This review was collected as part of a promotion.] This unit replaced my 36” fridge making it the first counter depth model I have used. It is difficult to judge space from a display/pictures so I was curious how much storage it would have considering it’s smaller foot print. After getting it installed I was truly amazed at how well thought out this product is. Everything from my old fridge transferred easily even with the dual ice makers. Speaking of ice, the cubes are smaller square shaped making it perfect for the summer heat allowing for more ice cubes in the trays even for a larger family like mine. The crisper drawers are awesome! They have kept produce better than I could have imagined. I like that the buttons are hidden on the inside of the left door so no worries of kids changing the settings inadvertently. The EVENTEMP feature keeps everything nice and cold. I will update if there are any issues but I really don’t expect anything.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Sleek and roomy but the freezer is a little small
on August 21, 2022
Posted by: BRAN91
[This review was collected as part of a promotion.] Overall, this is a great refrigerator. I love how sleek this has been designed. I like that the temperature controls are inside the door and very easy to use and that it is very user friendly. The adjustable shelves are definitely one of my favorite features on this fridge. I love that the shelves are very easily moved if you need to adjust the height in your fridge. A few things that I didn't particularly care for it that the freezer room was noticeably smaller than my previously appliance. The only other negative I would say is that getting the shelves to match up were a little difficult but with a little effort I was able to get them to line up correctly. It is a beautiful fridge. Overall, it is a really good appliance but like I said the freezer is lacking some space in it. If it had more freezer room, it would be a fantastic appliance but i still love it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Ice Ice Baby
on August 28, 2022
Posted by: FRE42
[This review was collected as part of a promotion.] This is an excellent Refrigerator. Our favorite feature is the dual ice makers that produces ample ice for our large family. Being a counter-depth fridge it fits perfectly in our space however it does feel and function slightly smaller than our previous model. The adjustable shelves are helpful to accommodate this and overall we are very pleased with the look, fit and function of this Frigidaire and would recommend it.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Unsatisfied customer
on September 19, 2022
Posted by: RAFmd80
[This review was collected as part of a promotion.] Purchased Frigidaire professional refrigerator, it was delivered and installed , only to hear strange noise the next day with a notice of Hi temperature Detected and moisture constantly on the top of the freezer drawer door , bad bad
Response from frigidaire.comBy Katrina, Online Outreach Specialist, September 20, 2022
Thank you for bringing your concerns to our attention. We're sorry to hear about the high temperature that you're experiencing with your new refrigerator. We pride ourselves on our high-quality standards and would like to help with resolving your issue. Please be on the lookout for an email from us so that we can discuss this further. We look forward to hearing from you soon! -Katrina
Written by a customer while visiting frigidaire.com