Customer reviews from frigidaire.com
Frigidaire - Professional 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.5
(451 Reviews)
Rating breakdown 451 reviews
5 Stars
311
4 Stars
89
3 Stars
22
2 Stars
11
1 Star
18
Customer Reviews for Frigidaire - Professional 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
3
Frigidaire Professional
on December 28, 2022
Posted by: gjj66
[This review was collected as part of a promotion.] its ok. I bought extended warranty as last one lasted only 7 years. Feels more 'lightweight' than previous refrigerators, doors slam, control panel on door is easily brushed with your hand causing a 'beep' and worry about changing the settings. Temp for both fridge and freezer needs to be set 3 degrees less than what you want as it isn't accurate. The drink drawer is nice. You have to be conscientious about closing the freezer door; can stay ajar just enough to cause frost on the inside but not to make the alert go off. 2 icemakers kinda overkill. Its ok. Just hope it lasts longer than 7 years.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, January 5, 2023
We want to personally thank you for sharing your important quality concerns and experience with us. Your voice and suggestions matter to us as we constantly strive to be the best home appliance company in North America. Our team will evaluate your review to help in implementing future design improvements to our product lines.
Should you want to contact us in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Kindly, Anna
Should you want to contact us in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge
on December 29, 2022
Posted by: PeterT1
[This review was collected as part of a promotion.] Replaced an older fridge very pleased with overall capacity and all the bell's and whistles
Written by a customer while visiting frigidaire.com
Customer Rating
5
Brand new Frigidaire
on January 4, 2023
Posted by: Barbels
[This review was collected as part of a promotion.] We've had this refrigerator for 2 weeks. It has an excellent space layout and because it's not too deep food doesn't get lost in the back.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice fridge
on January 8, 2023
Posted by: Courtface
[This review was collected as part of a promotion.] Looks lovely, and functions well. The water dispenser is slow. It takes a while to fill a glass, and the water isn’t chilled. FYI
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire Professional French door 22.6
on January 11, 2023
Posted by: Mulf
[This review was collected as part of a promotion.] Doors were completely out of alignment. Had to get service on a brand new refrigerator. Items stored in the back or the refrigerator tend to freeze . Ice dispenser shoots ice out and hits me in the stomach and chest. Service said this is normal. I have had dispensers for our 18 years and this is the worst . I don’t think I would buy another Frigidaire.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, January 12, 2023
Hello Mulf! Thank you for sharing your experience with us! We are sorry to hear that a service appointment was needed but it is a pleasure to know that they were able to align the doors. Please ensure your cup is close enough to the chute to minimize any ice spillage. If your food is freezing, we recommend that you move the temperature setting to a higher degree. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quality That Is Obvious
on January 14, 2023
Posted by: Tom Simon
[This review was collected as part of a promotion.] We love it. Very bright when doors open. Solid when closed. Precise temperature settings. Clean design out and in. Bravo!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on January 18, 2023
Posted by: Phkitchen
[This review was collected as part of a promotion.] Love it! Counter depth works perfect, still roomy and we’ll organized.part of set- I love the look in kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good unit, worries about future repairs
on January 20, 2023
Posted by: TetrisMuffin
[This review was collected as part of a promotion.] I enjoy the unit, our builders offered this model and we like it. When our first one was installed it didn’t regulate temperature properly and we spent several weeks with the distributor and appliance repair companies trying to get the unit fixed or get a new one. We eventually got a new one and are really enjoying it. It does make me wonder how we’re going to handle other issues in the future as the part we apparently needed was going to be so expensive the service company had to get Frigidaire approval…
There have been questions about the available space, or if it’s just a different arrangement than what we’re used to.
Written by a customer while visiting frigidaire.com