Customer reviews from frigidaire.ca
Frigidaire - Professional 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
55
4 Stars
46
3 Stars
8
2 Stars
5
1 Star
13
80%of customers recommend this product.
(
96 out of
120)
Customer Reviews for Frigidaire - Professional 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
2
It’s Okay
on September 21, 2024
Posted by: JCBC
I’ve had this fridge for a month now. I had high hopes but it is really just okay. The indoor ice dispenser is wild, I usually have to pick up ice off the floor regardless of the glass/bottle size used so now I just use the freezer ice maker. The inside door containers are good but the fridge shelving is awkward. The upper shelves that can collapse inwards are a pain. I removed the smaller one and the other one can slip back if you hit it hard by mistake. There isn’t a lot of convenience for tall items. The crisper drawers are very good - spacious and the filters definitely result in a longer life for your fruits and vegetables. The bottom freezer is spacious as well.
All in all, it’s okay. We’re a family of four and none of us really like it but it does its job. The door water dispenser is the best part since we didn’t have that before.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Yhano, Online Outreach Specialist, September 23, 2024
Thank you for sharing your thoughts about your refrigerator. We’re genuinely sorry to hear that it hasn’t met your expectations, especially regarding the ice dispenser and shelving. It’s important to us that you have a positive experience with our products, and we appreciate your insights.
We have sent you a separate email to gather more specific information about the issues you’ve encountered. Your feedback is invaluable in helping us understand how we can assist you further and improve your overall experience. If you need immediate help, please connect with us via Live Chat or at 1-800-265-8352 Monday-Friday 8:30 am-8 pm EDT and we will be happy to assist.
We have sent you a separate email to gather more specific information about the issues you’ve encountered. Your feedback is invaluable in helping us understand how we can assist you further and improve your overall experience. If you need immediate help, please connect with us via Live Chat or at 1-800-265-8352 Monday-Friday 8:30 am-8 pm EDT and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Nice interior layout
on September 22, 2024
Posted by: Kryg
This is our second fridge. The first one’s ice maker couldn’t be repaired after 7 attempts so after exactly one year after buying the fridge originally, a replacement was sent. So far, so good. We really like the layout and flexibility of the interior.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.ca
Customer Rating
3
À Little Noisy
on September 22, 2024
Posted by: JJ62
We bought it a month ago, we find it a little noisy during operation and when using ice machine.
I would recommend this to a friend!
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, September 23, 2024
We greatly appreciate you taking the time to provide us with a review.
It is so unfortunate that you have had this experience with your new french-door refrigerator, and we can understand your disappointment in regards to the noise and when using the ice maker machine. We strive to produce quality products, and your feedback does not go unnoticed.
Your new, high-efficiency unit may introduce unfamiliar sounds. These sounds normally indicate that your appliance is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. You may refer to page 37, 'Normal Operating Sounds', of the complete owner's guide for more information:
https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A22204005en.pdf
If there is anything we can do to improve your experience and have any specific assistance with the appliance, feel free to connect with us via Live Chat or call us on a phone by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
It is so unfortunate that you have had this experience with your new french-door refrigerator, and we can understand your disappointment in regards to the noise and when using the ice maker machine. We strive to produce quality products, and your feedback does not go unnoticed.
Your new, high-efficiency unit may introduce unfamiliar sounds. These sounds normally indicate that your appliance is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. You may refer to page 37, 'Normal Operating Sounds', of the complete owner's guide for more information:
https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A22204005en.pdf
If there is anything we can do to improve your experience and have any specific assistance with the appliance, feel free to connect with us via Live Chat or call us on a phone by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.ca
Customer Rating
5
New fridge
on September 27, 2024
Posted by: Deb5
Had to get new fridge, working great, hope it will go a few yrs.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Seems well-built and has nice features
on October 3, 2024
Posted by: tomc938
We just took delivery of our new fridge (so this is an early review) and it looks good! Lots of nice features. We really like the counter-depth aspect.
One small matter you should be aware of: the water dispenser dispenses water at room temperature, not chilled water. If you want cold water they suggest adding ice. I would have thought water dispensed by a refrigerator would be chilled, after all, refrigeration is readily available.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Work of art
on October 10, 2024
Posted by: Funnyfarm2024
this fridge is phenomenal and a thing of beauty , works fantastic for us
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
very happy glad we bought it
on October 10, 2024
Posted by: Suesz
Good quality
like the stainless steel easy to keep clean
makes lots of ice
like the stainless steel easy to keep clean
makes lots of ice
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great fridge!
on October 11, 2024
Posted by: JD722
We bought this fridge a month ago, and so far we have not had any issues.
Be aware: The doors do not sit level to each other at the top of the fridge when closed (ice maker side is lower). It’s slight, but real and I took a star off for that because it seems like some that could have been solved during design.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca