Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
3.9
(164 Reviews)
Rating breakdown 164 reviews
5 Stars
67
4 Stars
58
3 Stars
16
2 Stars
7
1 Star
16
77%of customers recommend this product.
(
119 out of
154)
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
3
Scratch and rattling noise issue
on July 21, 2024
Posted by: Jessie9364
1. There were two scratches on the surface of the fridge upon removing the package wrapping
2. The wire hit the cooling fan, making a constant noise at the back of the fridge
2. The wire hit the cooling fan, making a constant noise at the back of the fridge
I would recommend this to a friend!
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, July 23, 2024
We appreciate you taking your time to review, and thank you for bringing this to our attention.
We would like to sincerely apologize for the disappointment and troubles you've been experiencing with your French-door refrigerator. Please know that this is never the kind of experience we would want you to have with us. Although this is an unusual occurrence, we strongly advise that you inspect the appliance upon delivery for any flaws so that the local store where you purchased it can replace the unit. Most flaws are caused by the delivery process rather than the manufacturer.
We seem to have a great chance to improve your experience with us. We would be happy to see how we may be able to assist with this concern regarding the wire hitting the cooling fan and causing a constant noise. To help you with setting up an appointment with a technician, at your convenience, feel free to connect with us on a call by dialing 1-800-265-8352, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
We would like to sincerely apologize for the disappointment and troubles you've been experiencing with your French-door refrigerator. Please know that this is never the kind of experience we would want you to have with us. Although this is an unusual occurrence, we strongly advise that you inspect the appliance upon delivery for any flaws so that the local store where you purchased it can replace the unit. Most flaws are caused by the delivery process rather than the manufacturer.
We seem to have a great chance to improve your experience with us. We would be happy to see how we may be able to assist with this concern regarding the wire hitting the cooling fan and causing a constant noise. To help you with setting up an appointment with a technician, at your convenience, feel free to connect with us on a call by dialing 1-800-265-8352, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.ca
Customer Rating
5
GREAT FEATURES
on July 19, 2024
Posted by: HONESTY
I BOUGHT THIS 2 MONTHS AGO AND I LOVE IT. THE PROBLEM IS DON'T HAVE ENOUGHT SHELVES. LIKE FOR THE EGGS.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Very stylish
on July 16, 2024
Posted by: RenC
Love the look of this fridge, lots of space for it being a counter depth model, super happy with the two ice makers, one in the door and one in the freezer, we fill our water bottles up multiple times a day and they both keep up with making ice. The doors are smooth closing and very sturdy which will hopefully will hold up over time. Love the spacing inside the fridge and freezer parts, the designers literally used up every open space as a shelf or compartment for something
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Good looking fridge/freezer.
on July 16, 2024
Posted by: Myyc
Well constructed with exterior water dispensing feature.
Fridge interior design well thought out. But freezer has some wasted space that are hard to get to. The upper freezer drawer does not hold much.
It is noisy, humming noise continuously.
Fridge interior design well thought out. But freezer has some wasted space that are hard to get to. The upper freezer drawer does not hold much.
It is noisy, humming noise continuously.
Response from frigidaire.caBy Christian, Online Outreach Specialist, July 17, 2024
We appreciate you taking the time to write a review for us. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate that your refrigerator is operating correctly. To learn more about normal operating sounds, kindly check page 37 of the complete owner's manual. Should you have any additional questions or concerns, please don't hesitate to connect with us by calling us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Love the roominess
on July 8, 2024
Posted by: Keels
Very roomy and love that there are two ice trays. I wish there was something on the front to grab the drips from the water spout.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Multiple failures
on July 8, 2024
Posted by: Wickford
I’ve had this for about 2 years and have had several issues with it: misaligned freezer door, broken shelf bracket, refrigerator door heater broken, and just recently the lower ice maker is no longer working. I don’t think I will ever buy another Frigidaire product.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, July 10, 2024
Thank you for taking the time to provide us with your feedback and for bringing this to our attention.
It is so unfortunate that you have had this experience with your French-door refrigerator in such a short time. We strive to produce quality products, and your feedback does not go unnoticed. We understand that there are no number of words that can change your views and experience at this time. We wish we could erase your experience; however, we will work hard to improve your future exposure to our brand and products.
We would be happy to see how we may be able to assist with this concern regarding the door misalignment, broken shelf bracket, and lower ice maker not producing ice. When time permits, please do not hesitate to connect with us here via Live Chat or call us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
It is so unfortunate that you have had this experience with your French-door refrigerator in such a short time. We strive to produce quality products, and your feedback does not go unnoticed. We understand that there are no number of words that can change your views and experience at this time. We wish we could erase your experience; however, we will work hard to improve your future exposure to our brand and products.
We would be happy to see how we may be able to assist with this concern regarding the door misalignment, broken shelf bracket, and lower ice maker not producing ice. When time permits, please do not hesitate to connect with us here via Live Chat or call us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great features and layout
on July 8, 2024
Posted by: Mbraden
I really like the layout in the fridge. Lots of room. The ice maker in the freezer is great.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Very nice appliance
on June 13, 2024
Posted by: CT937
We purchased this refrigerator to replace a 4 year old Samsung which was totally unreliable.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca