Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.5 out of 5
4.5
(621 Reviews)
Open Ratings Snapshot
Rating breakdown 621 reviews
5 Stars
430
4 Stars
130
3 Stars
26
2 Stars
11
1 Star
24
Best Buy Privacy Policy
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5 out of 5
5
Our New Frigidaire Refrigerator
on February 5, 2026
Posted by: Miss Joyce
[This review was collected as part of a promotion.] We love our new Frigidaire French Door Refrigerator. First of all it looks great. It has so much space in the refrigerator section to put foods of various sizes (both large and small). The freezer space is also spacious for frozen products. It has a separate ice maker for making additional ice in addition to the ice that comes from the ice dispenser. We looked at many other brands of refrigerators but we know that we made the best choice with our new Frigidaire stainless steel refrigerator.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 5, 2026
Thank you so much for your kind words and for choosing Frigidaire. We’re thrilled to hear that you love the look, spacious design, and flexibility of both the refrigerator and freezer sections. The additional ice maker is a feature many customers appreciate, and we’re glad it’s been a great fit for your needs. We truly appreciate you taking the time to share your experience and are happy to know you feel confident in your choice. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards,

-Christian 
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Great refrigerator but fan noise is loud
on February 2, 2026
Posted by: JSR316
[This review was collected as part of a promotion.] Overall, a great refrigerator. Style is nice and high end. The only complaint I have is the fan for the upper ice maker is louder than I think it should be and is noticeable when running.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 4, 2026
Hi there. We’re glad to hear that you’re enjoying the style and overall performance of your refrigerator. We understand your concern regarding the upper ice maker fan noise, and we appreciate you bringing it to our attention.

Your feedback helps us continue to improve our products. Thank you for choosing Frigidaire, and we hope your appliance continues to serve you well.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 4, 2026
Hi, JSR316! We’re glad to hear you’re enjoying your Frigidaire refrigerator overall and that you appreciate the style and high-end features! We understand your concern about the fan noise near the upper ice maker. Some noise can be normal as the fan circulates air, but if it seems louder than expected or you have any questions about it, our Customer Care Team can help check and provide guidance.

You can reach us via live chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.

-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
on January 26, 2026
Posted by: cscataldo
[This review was collected as part of a promotion.] Great looking fridge and great experience so far. Only issue was that the water dispensers and ice makers stopped making ice for about a week. we werent able to decipher the problem but after a few days they both started up again. Nothing was frozen over and both were turned on on the control panel, so a bit of a mystery. But overall very happy thus far.
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 28, 2026
Hi, cscataldo! Thank you for sharing your experience! We’re glad to hear that overall you’re very happy with your French Door refrigerator and that it’s looking great in your kitchen. We understand how concerning it can be when the water dispenser and ice maker temporarily stop working. Sometimes minor interruptions can happen, but we’re happy to hear everything is back to normal. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’ll be glad to assist you.—Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Right Sized
on January 23, 2026
Posted by: BillW1
[This review was collected as part of a promotion.] More space than I can imagine!
Response from frigidaire.comBy John, Online Outreach Specialist, January 23, 2026
Hello, BillW1. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Good fridge so far
on January 12, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Fridge is nice, stylish, quiet, bright inside. Love the temp control. Have only had it for a week or so. So no complaints yet
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 14, 2026
Thank you for sharing your thoughts with us! We’re glad to hear you’re enjoying your refrigerator so far and that you’re pleased with its stylish design, quiet operation, bright interior, and temperature controls. That’s great feedback, especially during the first week of use.

If you need any assistance or have any questions as you continue using it, feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET, and Saturday, 9am–6pm ET.

– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Good quality
on January 10, 2026
Posted by: Awx612
[This review was collected as part of a promotion.] Looks great in our kitchen. Having two ice makers in the appliance is great.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 13, 2026
Thank you for your feedback! We’re glad to hear that your 23 Cu. Ft. Counter-Depth French Door Refrigerator looks great in your kitchen and that you’re enjoying the convenience of having two ice makers. We appreciate you sharing your experience! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
on December 29, 2025
Posted by: New Rogers family fridge
[This review was collected as part of a promotion.] We’ve had this fridge for approximately 2 weeks. We are really enjoying it. Wish the freezer was a tad bigger.,
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 2, 2026
Hi Todd! Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your new fridge so far. We also appreciate your note about the freezer size—your input is helpful as we continue to improve our products.

We hope your refrigerator continues to meet your needs and makes daily life a little easier! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on December 26, 2025
Posted by: Jilly60
[This review was collected as part of a promotion.] Love the style and look of fridge. Only issue is not enough space to put tall items, the shelving could be a little better. Overall love it.
Written by a customer while visiting frigidaire.com
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