Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.5
(621 Reviews)
Rating breakdown 621 reviews
5 Stars
430
4 Stars
130
3 Stars
26
2 Stars
11
1 Star
24
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
4
on February 24, 2026
Posted by: Tootie51
[This review was collected as part of a promotion.] We like the refrigerator except the ice cubes. It makes smaller cubes than our older refrigerator we had. That is the only downfall we have since we bought it 6 months ago.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 25, 2026
Hi Tootie51! Thank you for sharing your experience. We’re glad to hear that you like your refrigerator overall and that it’s been performing well for the past six months.
We understand your concern about the ice cubes being smaller than those from your previous refrigerator. While ice size can vary between models, it’s completely reasonable to want cubes that meet your preferences. Unfortunately, the ice maker design in some units produces a standard size, but your feedback about ice size is valuable and will be shared with our product team for consideration in future designs.
We’re glad that aside from the ice cube size, your refrigerator is meeting your needs, and we appreciate you taking the time to provide your feedback. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand your concern about the ice cubes being smaller than those from your previous refrigerator. While ice size can vary between models, it’s completely reasonable to want cubes that meet your preferences. Unfortunately, the ice maker design in some units produces a standard size, but your feedback about ice size is valuable and will be shared with our product team for consideration in future designs.
We’re glad that aside from the ice cube size, your refrigerator is meeting your needs, and we appreciate you taking the time to provide your feedback. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great refrigerator with a few shortcomings
on February 23, 2026
Posted by: Goodwill hunter
[This review was collected as part of a promotion.] Few problems with this refrigerator, one is, if you open the left door slowly the little tiny flap that’s supposed to retract so you can close the doors doesn’t retract completely and it slams into the right door if you’re not paying attention and close it. number two, the small drawer at the bottom of the refrigerator it’s either too cold or freezing. There’s no happy medium to not freeze vegetables in there. Also the water drips one drip after every time you use the water dispenser and the vegetable drawers don’t pull out all the way, and both doors have to be open to really get into those vegetable drawers. I do love how roomy is I was afraid the freezer was gonna be too small, but it is perfect size we’re coming from a side-by-side and there’s more room in this one then there was in the side-by-side. I love the deep shells in the doors and there’s plenty of room inside
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 25, 2026
Good day, Goodwill hunter! Thank you for taking the time to share such detailed feedback about your Frigidaire refrigerator. We’re glad to hear that you love the roomy interior, deep door shelves, and overall storage capacity, especially coming from a side-by-side model.
We also appreciate your notes regarding the flap on the left door, the temperature in the bottom drawer, water dripping from the dispenser, and the pull-out vegetable drawers. Your observations are valuable and help us understand how customers are experiencing our products, so we can continue to improve their design and functionality.
If you have any additional suggestions, comments, or concerns, please feel free to connect with us via Live Chat on our website or Customer Support at 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST.
Thank you again for your feedback, and we’re glad your Frigidaire refrigerator is providing the storage and convenience you were hoping for.
- Maico
We also appreciate your notes regarding the flap on the left door, the temperature in the bottom drawer, water dripping from the dispenser, and the pull-out vegetable drawers. Your observations are valuable and help us understand how customers are experiencing our products, so we can continue to improve their design and functionality.
If you have any additional suggestions, comments, or concerns, please feel free to connect with us via Live Chat on our website or Customer Support at 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST.
Thank you again for your feedback, and we’re glad your Frigidaire refrigerator is providing the storage and convenience you were hoping for.
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Big and Beautiful!
on February 19, 2026
Posted by: Bevy51
[This review was collected as part of a promotion.] I love all the space inside with easy visibility throughout. The smudge proof exterior surface is carefree and consistently beautiful. An A+ in my book!
Response from frigidaire.comBy Chris, Online Outreach Specialist, February 20, 2026
Thank you for your fantastic feedback! We’re thrilled to hear that you’re enjoying the spacious interior, easy visibility, and smudge-proof exterior of your Frigidaire appliance.
At Frigidaire, we strive to combine practicality, style, and convenience, so it’s wonderful to know your appliance is hitting the mark. We truly appreciate your A+ rating and for choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
At Frigidaire, we strive to combine practicality, style, and convenience, so it’s wonderful to know your appliance is hitting the mark. We truly appreciate your A+ rating and for choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
love everything about it!
on February 13, 2026
Posted by: sce2aux
[This review was collected as part of a promotion.] Super quiet compared to other brands. Clever layout means water dispenser does not subtract much from the total storage volume. Clever door closure is almost totally silent.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 16, 2026
Hi sce2aux,
Thank you so much for your thoughtful feedback! We’re thrilled to hear that you’re enjoying how quiet your French-Door refrigerator is and that the layout — especially the water dispenser design — helps preserve valuable storage space. It’s also great to know the door closure feature has stood out to you for its smooth and nearly silent operation.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Thank you so much for your thoughtful feedback! We’re thrilled to hear that you’re enjoying how quiet your French-Door refrigerator is and that the layout — especially the water dispenser design — helps preserve valuable storage space. It’s also great to know the door closure feature has stood out to you for its smooth and nearly silent operation.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice and simple face to the refrigerator
on February 8, 2026
Posted by: Jsosa
It has a nice look to the outside and good looking 2 tone to the drawers and shelves
Response from frigidaire.comBy Angel, Online Outreach Specialists, February 10, 2026
Hi, Jsosa! We truly appreciate your kind review! It’s wonderful to know that you like the look and design of your French Door Refrigerator. We’re happy it’s making a great impression. Should you ever need support, you can reach us through Live Chat at frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. Our team is ready to assist you anytime.– Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 7, 2026
Posted by: Cronk
[This review was collected as part of a promotion.] We love the outside appearance. Having two ice makers is a big plus. I wish that the two refrig. drawers extended all the way out. It is difficult to get to items in the rear of these drawers. I am sure if has something to do with how the doors open and close. All-in-all an excellent product.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 9, 2026
Thank you for sharing your experience with the 23 Cu. Ft. Counter-Depth French Door Refrigerator.
We’re glad to hear that you love the appearance and find having two ice makers convenient. We also appreciate your feedback regarding the refrigerator drawers, and we understand how reaching items in the rear can be challenging. Your insights regarding design and usability are valuable and will be shared with our product team.
Overall, we’re happy to hear that you consider it an excellent product and hope it continues to meet your needs. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that you love the appearance and find having two ice makers convenient. We also appreciate your feedback regarding the refrigerator drawers, and we understand how reaching items in the rear can be challenging. Your insights regarding design and usability are valuable and will be shared with our product team.
Overall, we’re happy to hear that you consider it an excellent product and hope it continues to meet your needs. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Overall happy with fridge
on February 6, 2026
Posted by: Fox972
[This review was collected as part of a promotion.] This fridge is beautifully designed. We love the layout inside the fridge and having two ice makers. We’ve had some issue that some items are getting frozem. Not sure if this is user error or the fridge yet. We really love the fridge overall. It’s nicely laid out and has more usable space than our old side by side with a larger cubic size. Really like the lighting inside and out. The door water/ice is perfect.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 9, 2026
Hi Fox972, thank you for sharing your experience with your Frigidaire fridge! We’re thrilled to hear that you love the design, layout, lighting, and the convenience of having two ice makers. Regarding the items freezing, sometimes this can be due to temperature settings or placement within the fridge, and we’d be happy to help troubleshoot to ensure everything stays perfectly chilled without freezing.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue to enjoy your Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue to enjoy your Frigidaire!
Written by a customer while visiting frigidaire.com
Customer Rating
5
America Made food for all Refrigerator
on February 5, 2026
Posted by: Bklyn gal
[This review was collected as part of a promotion.] Had a short lasting time with LG French door fridge. Was warned by repairman that LG issues w/compressors is well known. This Frigidaire French door has space for everything, 2 icemakers & ample freezer space. No fingerprints surface either. Do yourself a favor- buy the reliable American made Frigidaire.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 9, 2026
Good day, Bklyn gal! Thank you for sharing your experience and kind words about your Frigidaire French door refrigerator! We’re thrilled to hear that our spacious design, dual icemakers, ample freezer space, and fingerprint-resistant finish are meeting your needs. We take pride in providing reliable, American-made appliances that customers can count on.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you continue to enjoy your Frigidaire experience. Have a wonderful day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you continue to enjoy your Frigidaire experience. Have a wonderful day! - Maico
Written by a customer while visiting frigidaire.com