Customer reviews from Tuft & Needle
Tuft & Needle - The Mint Hybrid Mattress Twin XL - Gray
Average customer rating
4.7
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
142
4 Stars
27
3 Stars
6
2 Stars
0
1 Star
4
92%of customers recommend this product.
(
36 out of
39)
Customer Reviews for Tuft & Needle - The Mint Hybrid Mattress Twin XL - Gray
Customer Rating
5
Helps with husbands that constantly flip and flop!
on June 27, 2023
Posted by: LaurenBo
from Delaware, oh
Gender:Female
Verified Purchase:Yes
Love love love this mattress! I am a very light sleeper and every movement my husband used to make would wake me. I sleep so much more sound now and don’t feel him flopping around. I’m so thankful that we bought it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JenJ
Verified Purchase:Yes
Love this mattress! We switched from an old spring only mattress and we love it! So comfortable- hybrid is not to firm not to soft. Customer service is amazing too! Had some shipping issues with FedEx and they were so helpful 10/10 all around
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: SMMMM
Verified Purchase:Yes
Great mattress improvers our sleep cycles immensely. Only mattress I know that can be both firm and giving at the same time. How they make it so perfectly firm and soft is a wonder!
Written by a customer while visiting Tuft & Needle
Posted by: AJMM
from Colorado
Gender:Female
Verified Purchase:Yes
This mattress is too hard for side sleepers in my opinion. It is also “lumpy” without a thick mattress pad. I also believe that it “sleeps warm”. I frequently wake in the night and am too warm even if the room is cool.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, July 13, 2023
Hi Pamela! Thank you for your candid feedback, we're sorry to hear the mattress is a bit too firm for comfort and sleeps hot. Since we make our mattresses with freshly poured foam, it can take a couple of weeks for the mattress to acclimate to its new home, and you to it. If it feels too firm, adding a topper can be an easy and effective solution to help you sleep your best. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: LandM
from WV
Gender:Female
Verified Purchase:Yes
We love our new bed! We returned a Sleep Number bed and ordered this instead. It's just a bit more firm than expected so we're considering a topper.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4
I hate these "mandatory" review rating messages
on October 3, 2023
Posted by: K. B.
Verified Purchase:Yes
I hate these "mandatory" review rating messages
Written by a customer while visiting Tuft & Needle
Posted by: C Parsons
from Connecticut
Verified Purchase:Yes
This is our third Tuft & Needle. We've never been disappointed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CindyN
Verified Purchase:Yes
So comfortable and easy process to receive it and unpack it. It was delivered very quickly.
Written by a customer while visiting Tuft & Needle